Lori Brown
Lori Brown at Glenn Polk Ford

Lori Brown

Service Consultant

Glenn Polk Ford

4320 N I-35
Gainesville, TX 76240

Contact Me
4.8
6 Reviews
4.8

6 Reviews

Write a Review

6 Reviews of Lori Brown

November 23, 2025

Dealership Rating
Employee Rating

They are friendly, efficient. I have always liked dealing with Glen Polk Ford in Gainesville More

by Chris cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2025

Dealership Rating
Employee Rating

Very helpful. Kept in communication and updated me frequently. Made sure items under warranty were credited More

by Holle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2025

Glenn Polk Ford responded

Thank you for sharing this. I’m glad to hear our team took such good care of you and kept you updated throughout the process. Making sure everything under warranty is handled properly is a big deal, and I appreciate you recognizing their effort. We’ll be here whenever you need us again.

November 21, 2025

Dealership Rating
Employee Rating

They were courteous. They kept me updated on the progress and fixed the problem within an acceptable time frame. More

by djarcher2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Glenn Polk Ford responded

Thank you for sharing this. I’m glad to hear our team was courteous, kept you updated, and got everything handled in a timely way. We appreciate you trusting us with your vehicle and hope to see you again when you need us.

November 15, 2025

Dealership Rating
Employee Rating

Quick and thorough service. Very professional and pleasant attitude. Clean environment and customer waiting area. More

by Jccunningham2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2025

Glenn Polk Ford responded

Thank you for sharing this. It means a lot to hear that you had quick, thorough service and felt taken care of in a clean, comfortable space. Our team works hard to create that kind of experience, and I am glad it showed during your visit. Come see us anytime.

September 27, 2025

Dealership Rating
Employee Rating

They have very friendly staff and quick service anytime I go in for a service appointment. More

by Mhellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Villarreal

Sep 28, 2025

Glenn Polk Ford responded

Thank you for sharing this. Lori and Brooke do a fantastic job making service visits both friendly and quick. We’re glad you’ve had that experience every time you come in, and we’ll be here to keep it that way for you.

September 27, 2025

Dealership Rating
Employee Rating

Everyone is always friendly and so very helpful. Excellent customer service overall. I always recommend to my friends. More

by jkmonty815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Villarreal, Justin Crisp

Sep 28, 2025

Glenn Polk Ford responded

Thank you for sharing this! Lori, Justin, and Brooke will be so glad to know their friendliness and helpfulness stood out to you. Excellent customer service is exactly what we strive for, and the fact that you recommend us to your friends means the world. We’re grateful to have your trust and loyalty!

Dealership Inventory (216 Vehicles)

used 2021 Ford Explorer car, priced at $16,950
2021 Ford Explorer
used
Star White exterior
Automatic
Rear-wheel Drive
new 2025 Ford Bronco car, priced at $51,099
2025 Ford Bronco
new
Gray exterior
Automatic
Four-wheel Drive
used 2023 Ford Bronco car, priced at $41,750
2023 Ford Bronco
used
Cactus Green / Gray exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $35,150
2025 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford Expedition car, priced at $72,466
2025 Ford Expedition
new
Star White exterior
Automatic
Four-wheel Drive
used 2025 Ford F-350 car, priced at $59,750
2025 Ford F-350
used
Race Red exterior
Automatic
Four-wheel Drive