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Lorena Thurston
Lorena Thurston at Gebhardt BMW
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Lorena Thurston

Client Advisor

Gebhardt BMW

4740 Valmont Rd
Boulder, CO 80301

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Lorena Thurston

April 24, 2025

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Fabulous team! Procuring the car was a simple process. I am very appreciative. Great dealership and people More

by stefannie
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Recommend Dealer
Yes

Other Employees Tagged: Lucy Smith , James Gebhardt

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Apr 25, 2025

Gebhardt BMW responded

Congratulations on your new BMW, Stefannie! We're thrilled that you could find the car that you wanted and experienced an easy car-buying process. Now you have the entire weekend to enjoy your new ride and see what it can do. Thanks so much!

April 08, 2025

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Gebhardt BMW’s professionalism and attention to detail was very appreciated during the purchase of my new 2025 BMW X5 50e. Strongly recommended! More

by JeepWranglerGuy
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Recommend Dealer
Yes

Other Employees Tagged: Lucy Smith, Nela Miocevic, James Yelvington , Greg Jones

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Apr 08, 2025

Gebhardt BMW responded

Did a new BMW turn your head and take you away from your Jeep Wrangler? Congratulations on your new 2025 BMW X5! We hope you enjoy the new ride. Thanks for giving us the opportunity to sway you in a new direction!

April 01, 2025

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Dealership was clean and organized. The entire process of buying was easy and stress free. More

by j.austin0407
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Recommend Dealer
Yes

Other Employees Tagged: Lucy Smith

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Apr 02, 2025

Gebhardt BMW responded

Congratulations on your new BMW! We appreciate you noticing our well-run and clean dealership. We'll make sure it's always up to our high standards. Thanks for letting us know about your smooth car-buying experience! If you need any further assistance, we're here for you.

March 25, 2025

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This was a pleasant and relaxed process of car buying. I appreciate the low pressure atmosphere. More

by PALMERSARAH18
Recommend Dealer
Yes
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Mar 25, 2025

Gebhardt BMW responded

Congratulations on your new BMW, Sarah! Car buying should be relaxing and productive, and we're pleased that was the outcome of your experience. Enjoy your new vehicle, and please let us know if you'd like to add any accessories. We'll be happy to help you. Thank you!

March 17, 2025

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Little disappointed with the service department. They hardly ever answer the phone. Than when you ask a question about your car as you are a new owner they say call the genius rather than answer More

by jlbasnett
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shane Wyttree, Kenton Hamel , Tomaso Lamanna

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Mar 18, 2025

Gebhardt BMW responded

We wish you the best of luck with your new BMW! While we're happy about your new purchase, we're disappointed to read that our customer service hasn't been up to your expectations. We take feedback from customers seriously and will be keeping this in mind to make improvements. Thanks for letting us know! If you'd like to discuss this with our General Manager, please get in touch with Greg Jones at gjones@gebauto.com. Hope to see you at a future appointment!

February 08, 2025

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Thanks to Lorena for the great experience purchasing my BMW X5. We were able to complete a test drive during a snow storm and review all the features and details in the car inside the dealership to stay w More

by frpayne45
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Myles

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Feb 10, 2025

Gebhardt BMW responded

Congrats on your new BMW X5! Amazing choice! Its 375 standard horsepower makes for perfect adventuring, and we hope you enjoy it. On behalf of Lorena and all our team, thanks for choosing Gebhardt BMW.

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