Lorena Orellana
New Car Sales Consultant
Atlantic Chevrolet
1350 Sunrise Highway
Bay Shore, NY 11706
Dealership Experience
8 yrs, 3 mos
Industry Experience
8 yrs, 3 mos
Languages Spoken
English
Spanish
16 Reviews
Write a Review16 Reviews of Lorena Orellana
August 17, 2023
Walked in on a Friday morning and was greeted Lorena she answered all my questions with knowledge and patience a few hours later drove out with my new vehicle for once it was a good experience thanks again answered all my questions with knowledge and patience a few hours later drove out with my new vehicle for once it was a good experience thanks again Lorena More
February 23, 2023
Thank you so much for an amazing experience! Atlantic Chevy is great and we love our cars! Atlantic Chevy is great and we love our cars! More
Other Employees Tagged: Bill Berlese
January 06, 2023
Paul C and Craig were great to work with. Absolutely no hassles! Would highly recommend! Absolutely no hassles! Would highly recommend! More
Other Employees Tagged: Paul Coppola, Nadia Didonato, Ahmed Elfar, Larissa Alfaro , L.J. Fawcett, Jonathan Rock
May 06, 2022
What can I say? Everyone at the dealership was friendly and pleasant! But Billy was the best. He made it extremely easy for me to find the car that I would be happy Everyone at the dealership was friendly and pleasant! But Billy was the best. He made it extremely easy for me to find the car that I would be happy with! It also helps that I’m his mom and he knows me so well! Great job Billy! More
Other Employees Tagged: Mike Ostrow, Bill Berlese, New Car Finance Team
May 01, 2018
Worst Dealer Experience I left after they could not make me a deal Saturday but was called to return Monday (last day of the month) with a promise to get me a deal. I had my I left after they could not make me a deal Saturday but was called to return Monday (last day of the month) with a promise to get me a deal. I had my son with me and after another TWO hours we finally settled, gave my deposit, waited another hour then was sucker punched by the rude finance person who changed the price, payments and terms. Unbelievable. I was shocked and so upset. Wasted a total of 6 hours here and was discarded like garbage with a sarcastic 'have a nice day!!!!' as I left. Now I have to fight for my deposit back. I am stunned at the way they handled my business. Completely unprofessional. Since this forum requires you pick a salesperson please don't let this be a reflection on my salesperson-she worked hard. More
Other Employees Tagged: Ahmed Elfar, Management Team , Not sure if Ahmed was the person I dealt with at the end.
January 09, 2018
Muy amable ;) Thanks Lorena;);).people like you are very hard to find but when we find a great and very nice person like you it’s great because then we can comm ;) Thanks Lorena;);).people like you are very hard to find but when we find a great and very nice person like you it’s great because then we can communicate better to make a good choice thank you so much for everything you are the best and by the way we love the new car and I think it’s Very convenient for me and my family thanks again :) More
Other Employees Tagged: Rafael
January 01, 2018
Very pleasant experience overall Lorena Orellana was very understanding with my circumstance and worked with me throughout the entire process until we were able to come to agreement o Lorena Orellana was very understanding with my circumstance and worked with me throughout the entire process until we were able to come to agreement on the lease of Silverado. Which BTW is my 3rd such lease, 2 previously from Smithtown dealership. Smithtown wasn’t cooperative at all so I went to Atlantic where Lorena took care of me. She was fantastic. Thank you again Lorena More