Loren Derry
Loren Derry at Henkel Chrysler Dodge Jeep Ram
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Loren Derry

Sales Professional

Henkel Chrysler Dodge Jeep Ram

1275 W Dickman Rd
Battle Creek, MI 49037

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4.7
55 Reviews
4.7

55 Reviews

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55 Reviews of Loren Derry

February 16, 2025

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Employee Rating

The truck we came to look at wasn’t on the lot yet but they showed us comparable trucks & we left in about 4 hours with our newest truck!! Very happy with the ease of the transaction More

by K.LEE0218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2025

Henkel Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Henkel Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

January 30, 2025

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Employee Rating

Loren was very supportive and helpful. My Jeep has an air suspension issue that should have been resolved. More

by JOHNAFRIEDRICH1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 30, 2025

Henkel Chrysler Dodge Jeep Ram responded

John, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Loren and our team here at Henkel Chrysler Dodge Jeep Ram are glad to have you as a customer.

December 21, 2024

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Great interaction with this team. They weren’t pushy, didn’t rush the process and aloud us to find the best vehicle for us. More

by JEREMY.FLAMM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 17, 2024

Dealership Rating
Employee Rating

Loren was great to work with and there was no pressure throughout the buying process. We appreciated the ability to drive multiple vehicles and to be able to compare them side by side. More

by CMILLER50
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

November 03, 2024

Dealership Rating
Employee Rating

Salesman was rude. When told I would have a call back in a week or less, it actually took 3 weeks and then they didn’t fix the issue. Customer service was a zero and th More

by MANDICALATI
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

October 29, 2024

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Employee Rating

This dealership sold me a vehicle that I only had to purchase because I was hit head on by a semi truck. They knew I was in a vulnerable position and sold me a car that has blown its engine 2 times in t More

by AMW
Purchase Time
Finance Experience
Recommend Dealer
No

October 15, 2024

Dealership Rating
Employee Rating

Very helpful to explain the process and the features of the new van we purchased. They had the new van we were interested in. More

by CARL_MCCUNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

September 20, 2024

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Employee Rating

The dealership has always treated me fair. They have good salesman and I’ve always sold me. Good quality vehicles. More

by AUBIL123
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kerr

September 15, 2024

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Employee Rating

We have bought many vehicles from Loren and Henkel. We have always been satisfied with the way we were treated and the very friendly way the business is run. Can't say enough good things about Loren. H More

by RPK1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun

September 10, 2024

Dealership Rating
Employee Rating

Helpful and patient with the process and sealing the deal. I appreciated their effort to be upfront about pricing. More

by IBEZURIKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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