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Lorelei Costello
Lorelei Costello at Superstition Springs Lexus
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Lorelei Costello

Sales Professional

Superstition Springs Lexus

6206 East Test Drive
Mesa, AZ 85206

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5.0
12 Reviews

Languages Spoken

Tagalog Tagalog

5.0

12 Reviews

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12 Reviews of Lorelei Costello

November 14, 2024

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Employee Rating

Always a pleasure dealing with Phil zito and your staff Your sales rep Lori Costello gave me valuable information. Keep up the good work. More

by cathymccorkell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Atanasio

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Nov 15, 2024

Superstition Springs Lexus responded

Thank you, Cathy! We're thrilled to hear you had a great experience with Phil and Lori. Your feedback motivates us to keep delivering excellent service. We appreciate your support and look forward to serving you again soon!

Nov 15, 2024

Superstition Springs Lexus responded

Thank you, Cathy! We're thrilled to hear you had a great experience with Phil and Lori. Your feedback motivates us to keep delivering excellent service. We appreciate your support and look forward to serving you again soon!

November 10, 2024

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Employee Rating

Great ES350 2025 Flawless transaction Tailored for our time on a Sat . Praise honest 10 More

by jessiehornm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salma Albashir, Jeanine Baliton, James Charm, Joe Christy, Marc Dent, Tristan Ingram, John Inocencio, Lorenzo Maldonado, Tracy Martin

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Nov 11, 2024

Superstition Springs Lexus responded

Thanks, Jessie! We're thrilled to hear you had a flawless experience with the ES350 2025. Your praise means a lot to us, and we're glad we could tailor the transaction to fit your schedule. Looking forward to serving you again!

October 19, 2024

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“Very professional, with excellent service and great patience. It feels just like having a friend.” More

by xujianan74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin

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Oct 21, 2024

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you enjoyed our service and felt a friendly atmosphere. Your support means a lot to us, and we look forward to continuing to provide you with excellent experiences!

October 03, 2024

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Fast. and reliable service. Waiting room is clean and friendly environment for customer to wait. They had the coffee and water for the service waiting inc More

by seanh7394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2024

Superstition Springs Lexus responded

Thank you for your wonderful review! We’re delighted to hear that you had a positive experience with our fast and reliable service. Creating a clean and welcoming environment for our customers is a priority, and we’re glad you enjoyed the amenities in our waiting area. It’s great to know that our staff greeted you promptly and made your visit comfortable. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to seeing you again!

September 30, 2024

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Employee Rating

The service center did a great job with my repairs. The wait time was phenominal. More

by yetta1072
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Superstition Springs Lexus responded

We're thrilled to hear you had a fantastic experience with our service center! Our team works hard to ensure quick and quality repairs, so your feedback means a lot. Thank you for taking the time to share your thoughts!

September 29, 2024

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Employee Rating

Great experience. Lorelei Costello was the perfect sales rep. Competent, professional, and attentive. Would buy from her again and recommend her to our friends. More

by ttaylor335
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita, Bernard Bryant , Brent Adkinsson, GM

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Oct 02, 2024

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Lorelei. Our team strives for excellence, and it's great to know that her professionalism stood out. We appreciate your recommendation and look forward to serving you and your friends in the future!

September 10, 2024

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Employee Rating

It was a complicated journey to thoroughly evaluate all the technical aspects of a new model. They made it happen with courtesy and support. Moving out of an older vehicle to a new one ended up being a ver More

by raybender
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita, Theo Notario

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Sep 16, 2024

Superstition Springs Lexus responded

Thank you! We're thrilled to hear that you had a satisfying and enjoyable experience with us. Our team is dedicated to making the journey seamless, and your feedback means a lot. Enjoy your new vehicle!

August 16, 2024

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Employee Rating

Great buying process. Lorelei Costello, our sales person, was terrific. Highly recommend her and the Superstition Springs team. Thank you! More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita

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August 07, 2024

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Employee Rating

Always a pleasure to go into dealership. .Service is always great, too. They fixed a major problem on my new 2024 Lexus 350 & a car to drive until it was fixed . More

by jmeade4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theo Notario

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Aug 08, 2024

Superstition Springs Lexus responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great visit to our dealership and that we were able to quickly fix the issue with your Lexus 350. We hope to see you again soon!

August 03, 2024

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Employee Rating

I’m always greeted with a welcoming and friendly staff. It really makes me feel that I’ve made a great choice. More

by 1108CORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris service dept was helpful

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