Lorelei Costello
Lorelei Costello at Superstition Springs Lexus
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Lorelei Costello

Sales Professional

Superstition Springs Lexus

6206 East Test Drive
Mesa, AZ 85206

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5.0
10 Reviews

Languages Spoken

Tagalog Tagalog

5.0

10 Reviews

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10 Reviews of Lorelei Costello

October 19, 2024

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Employee Rating

“Very professional, with excellent service and great patience. It feels just like having a friend.” More

by xujianan74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Martin

Oct 21, 2024

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you enjoyed our service and felt a friendly atmosphere. Your support means a lot to us, and we look forward to continuing to provide you with excellent experiences!

October 03, 2024

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Fast. and reliable service. Waiting room is clean and friendly environment for customer to wait. They had the coffee and water for the service waiting inc More

by seanh7394
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 08, 2024

Superstition Springs Lexus responded

Thank you for your wonderful review! We’re delighted to hear that you had a positive experience with our fast and reliable service. Creating a clean and welcoming environment for our customers is a priority, and we’re glad you enjoyed the amenities in our waiting area. It’s great to know that our staff greeted you promptly and made your visit comfortable. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to seeing you again!

September 30, 2024

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The service center did a great job with my repairs. The wait time was phenominal. More

by yetta1072
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 02, 2024

Superstition Springs Lexus responded

We're thrilled to hear you had a fantastic experience with our service center! Our team works hard to ensure quick and quality repairs, so your feedback means a lot. Thank you for taking the time to share your thoughts!

September 29, 2024

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Employee Rating

Great experience. Lorelei Costello was the perfect sales rep. Competent, professional, and attentive. Would buy from her again and recommend her to our friends. More

by ttaylor335
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita, Bernard Bryant , Brent Adkinsson, GM

Oct 02, 2024

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience with Lorelei. Our team strives for excellence, and it's great to know that her professionalism stood out. We appreciate your recommendation and look forward to serving you and your friends in the future!

September 10, 2024

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It was a complicated journey to thoroughly evaluate all the technical aspects of a new model. They made it happen with courtesy and support. Moving out of an older vehicle to a new one ended up being a ver More

by raybender
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita, Theo Notario

Sep 16, 2024

Superstition Springs Lexus responded

Thank you! We're thrilled to hear that you had a satisfying and enjoyable experience with us. Our team is dedicated to making the journey seamless, and your feedback means a lot. Enjoy your new vehicle!

August 16, 2024

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Great buying process. Lorelei Costello, our sales person, was terrific. Highly recommend her and the Superstition Springs team. Thank you! More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Okolita

August 07, 2024

Dealership Rating
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Always a pleasure to go into dealership. .Service is always great, too. They fixed a major problem on my new 2024 Lexus 350 & a car to drive until it was fixed . More

by jmeade4me
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Theo Notario

Aug 08, 2024

Superstition Springs Lexus responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great visit to our dealership and that we were able to quickly fix the issue with your Lexus 350. We hope to see you again soon!

August 03, 2024

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I’m always greeted with a welcoming and friendly staff. It really makes me feel that I’ve made a great choice. More

by 1108CORP
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris service dept was helpful

July 24, 2024

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Excellent service every time i show up at this location. Every person is very knowledgeable, polite, no pressure to purchase services. Great place. More

by Dmitry
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

July 03, 2024

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Employee Rating

Lorelei was a perfect salesperson to work with, beginning to end. We are so glad she was referred to us by a friend who also purchased a brand new RX from her! More

by mhealey1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Jul 03, 2024

Superstition Springs Lexus responded

Thank you so much for taking the time to share your experience! I’m so pleased to hear that Lorelei was able to assist you with your purchase and provide a phenomenal 5-Star experience. Thank you again for your business and we hope that Karla enjoys her new Lexus RX! Many thanks, Greg Okolita Sales Director Superstition Springs Lexus

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