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Lon Nguyen

Overview Reviews (40) Inventory (494)

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Lon Nguyen

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Lon Nguyen

Internet Sales Representative

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.8

40 Reviews

Overview Reviews (40) Inventory (494)

4.8

40 Reviews

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40 Reviews of Lon Nguyen

November 15, 2024

Dealership Rating

Employee Rating

Excelente atencion al cliente, paciencia e interes en lo que el cliente necesita. Hambiente amigable. que el cliente necesita. Hambiente amigable. More

by elva-rocha

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 18, 2024 -

Camelback Toyota responded

¡Elva, gracias por tus fantásticos comentarios! Nos encanta saber que disfrutaste de nuestro servicio al cliente y que nuestro equipo te pareció amable y atento. Siempre nos esforzamos por crear un ambiente acogedor y apreciamos mucho que reconozcas nuestro esfuerzo. ¡Esperamos verte de nuevo muy pronto!

October 28, 2024

Dealership Rating

Employee Rating

We had a great experience. We love the personal attention and flexibility. Great job guys. We love the personal attention and flexibility. Great job guys. More

by JKGRAM1811

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brent Harris, Eddie Mkpanam

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Oct 29, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed the personal attention and flexibility. Our team is dedicated to providing great experiences, and it's wonderful to know we hit the mark. Looking forward to seeing you again soon!

October 20, 2024

Dealership Rating

Employee Rating

Not a lot of haggling. I asked for a fair price on my trade in and they gave it to me. I told Jason Johnson what I was looking for per month as a payment and they even ca I asked for a fair price on my trade in and they gave it to me. I told Jason Johnson what I was looking for per month as a payment and they even came in 20 bucks lower. More

by 68cmckenzie

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Johnson , Sean Meier

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Oct 22, 2024 -

Camelback Toyota responded

We're thrilled to hear that you had a seamless experience and got a great deal. Jason and the team always strive to make car shopping straightforward and fair. Enjoy your new ride!

October 16, 2024

Dealership Rating

Employee Rating

Jason Johnson was my sales agent. He was very easy to deal with. Everything went smoothly and there was no surprises. I will recommend Jason and Camelback Toyota to all my friends and He was very easy to deal with. Everything went smoothly and there was no surprises. I will recommend Jason and Camelback Toyota to all my friends and relatives. More

by bernie.forer

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Grundstrom, Jason Johnson

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Oct 21, 2024 -

Camelback Toyota responded

Thanks for sharing your experience, Bernie! We're thrilled to hear that Jason made your car buying journey smooth and enjoyable. Your recommendation means a lot to us, and we look forward to welcoming your friends and family to Camelback Toyota!

October 13, 2024

Dealership Rating

Employee Rating

Great staff Great communication Clean dealership Everyone was friendly The wait time was not too long Everyone was friendly The wait time was not too long More

by A.c.2023

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rocio Hernandez

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Oct 14, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a positive experience with our team. We strive to maintain a clean and welcoming environment while keeping wait times short. Your support means a lot to us!

October 12, 2024

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Employee Rating

Very disappointed. They took almost 4 hours for delivery, the docs only took 20 mins. Really no excuse. I guess my lesson is never buy a EV from a dealer who sells mo They took almost 4 hours for delivery, the docs only took 20 mins. Really no excuse. I guess my lesson is never buy a EV from a dealer who sells mostly gas vehicles. They never checked the vehicle for the charge cord, even after I asked several times. They didn't fully charge the vehicle, so had to spend another hour elsewhere before heading home. And no one knew how to set the vehicle up. Awesome. More

by AZMENTORS

Verified Customer

Purchase Time

Recommend Dealer

Other Employees Tagged: Ever Valenzuela, Ryan Chan

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Oct 15, 2024 -

Camelback Toyota responded

It’s clear that the delivery process and incomplete vehicle setup fell short of expectations, and we want to address that. The delivery time and lack of knowledge regarding the EV setup are not reflective of the standards we strive to maintain. To further discuss your experience and ensure that these concerns are addressed, please feel free to reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

October 11, 2024

Dealership Rating

Employee Rating

Lon and Samantha were great and really attended to me to ensure my satisfaction. Awesome selection of cars. Love my 2025 Camry. ensure my satisfaction. Awesome selection of cars. Love my 2025 Camry. More

by Tina W

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lon and Samantha

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Oct 14, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Tina! We're thrilled to hear that Lon and Samantha provided you with excellent service and that you're loving your new 2025 Camry. We appreciate your support and hope to see you again soon!

October 10, 2024

Dealership Rating

Employee Rating

JJ was very responsive via text and email. When we met in person he was super helpful and patient going over all the features of the vehicle. When we met in person he was super helpful and patient going over all the features of the vehicle. More

by Jamie.stinnett

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Johnson

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Oct 11, 2024 -

Camelback Toyota responded

Thanks for the great feedback, Jamie! We're thrilled to hear about your positive experience with JJ. Our team strives to provide excellent service, and it’s awesome to know he made a lasting impression. Enjoy your new vehicle!

September 28, 2024

Dealership Rating

Employee Rating

I really enjoyed my experience and appreciated the level of information I was provided throughout the process from Eddie. of information I was provided throughout the process from Eddie. More

by REBECCA GANDOLFI

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eddie Mkpanam

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Oct 01, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Rebecca! We’re thrilled to hear you enjoyed your experience and found Eddie's information helpful. Your satisfaction means the world to us!

August 06, 2024

Dealership Rating

Employee Rating

Needs to work on customer service. I been waiting on a call from the customer relations person over a week. Toyota even reach out several times. I believe her name is Katrina or Katie I been waiting on a call from the customer relations person over a week. Toyota even reach out several times. I believe her name is Katrina or Katie and never returned my call and I just bought a brand new Camry that I’m having issues with. Angelo the sales guy 5 stars to him every thing else is very bad. More

by TONEROME24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: angelo, 5stars

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Aug 06, 2024 -

Camelback Toyota responded

Hello, I'm sorry to hear of any frustration you have experienced with your new Camry. I do not have any voicemails or open Toyota contacts regarding a concern. I am unable to locate your file with the screen name provided. Please reach out to me at your convenience so I may try to assist you. I can be reached at 602-264-2841. Thank you, Katrina Coscarelli

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