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Logan Koss
Logan Koss at Niello Volkswagen
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Logan Koss

Internet Sales

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
37 Reviews

Dealership Experience

12 yrs, 10 mos

5.0

37 Reviews

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37 Reviews of Logan Koss

November 17, 2024

Dealership Rating
Employee Rating

Great customer service. No pressure. Painless transaction. Would recommend sales and service department. Thank you. More

by FISCHES3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Prouty

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Nov 18, 2024

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Scott Russo General Manager srusso@niello.com

November 06, 2024

Dealership Rating
Employee Rating

Easy to work with. Not push hard-sell—provided information and let car sell itself. More

by KLUNK.GUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Prouty, Louis (don’t know last name, and Andrew

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Nov 07, 2024

Niello Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Russo General Manager srusso@niello.com

October 21, 2024

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Employee Rating

Everyone was personable, genuine and really went out of their way to make us happy with our purchasing experience. Thank you Niello VW- We are very happy with our new Golf R and your dealership! More

by D Bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano, Brandon Balassi, Khaled Jamal

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Oct 21, 2024

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Congratulations on your new Golf R! Scott Russo General Manager srusso@niello.com

September 26, 2024

Dealership Rating
Employee Rating

This is our second car from Niello and both experiences could not have been better! We always receive the best service from the team at Niello VW! Brandon, Logan and Spencer were absolutely amazing, 10/10 More

by LILJESSZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano, Brandon Balassi , Spencer 5-stars, Brandon 5-stars!

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Sep 26, 2024

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

August 29, 2024

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Employee Rating

They made the car buying process, simple, easy and fast! This wasn’t the first car I’ve bought from Niello Volkswagen and it won’t be the last. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann, Brandon Balassi, Scott Russo

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Aug 29, 2024

Niello Volkswagen responded

Matt, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Russo General Manager srusso@niello.com

August 25, 2024

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Employee Rating

Responsive team. Good experience for purchasing of car. Was only there for 3 hours and didn’t feel like a drag. More

by DICAROIGNAZIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga , Hengameh

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Aug 26, 2024

Niello Volkswagen responded

Thanks so much for your review, Ignazia! We are thrilled that we had the opportunity to provide you with great service in a timely manner. We thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

August 25, 2024

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Employee Rating

Very quick transition. Great upfront communication! Love doing complete online buying, with delivery of car in a few hours. The delivery guy was very nice and professional. More

by LUVTHEDODGERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: The guy that brought our car to us. Very personable and professional.

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Aug 26, 2024

Niello Volkswagen responded

Thanks for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. We appreciate your recommendation! Scott Russo General Manager srusso@niello.com

August 18, 2024

Dealership Rating
Employee Rating

Everyone treated us with respect, and met our needs. The dealership was busy but they kept us in the loop about the wait time for financing and were very professional. More

by SBRANCAMP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail, Raymond Moreno , Andrew

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Aug 19, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com

July 30, 2024

Dealership Rating
Employee Rating

Both Treven and Andrew were helpful, taking time to answer all of our questions and were easy to connect with. More

by ATOTOONCHIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Treven (sp?) and Andrew were amazing!

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Jul 31, 2024

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

July 20, 2024

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Employee Rating

Everything was smooth process and great service. Great customer service and would recommend the dealership to friends and family. More

by CAADA_2008
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi

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Jul 22, 2024

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Logan and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

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