Logan Koss

Niello VW surpassed my expectations in every way: friendly, knowledgeable, efficient customer service all round. I will 100% return to Sacramento and niello VW for another vehicle, it’s worth the dri friendly, knowledgeable, efficient customer service all round. I will 100% return to Sacramento and niello VW for another vehicle, it’s worth the drive from Lincoln CA. My appointment was at 10am and I was home in my new Atlas by 1pm. Thanks Tevin and the whole team! Sincerely appreciated, Sylvana Egan More

by SYLVANA_ESP Verified Customer Verified Customer

Report | Print

Great overall experience. smooth very the moment I came in. Everyone was great. Would recommend smooth very the moment I came in. Everyone was great. Would recommend More

by DREADEANDA83 Verified Customer Verified Customer

Report | Print

Staff was awesome very polite and helpful they explained all the paperwork with details Steve was very helpful he explained all the features of the car so well it was awesome all the paperwork with details Steve was very helpful he explained all the features of the car so well it was awesome More

by WASILAGHOUS Verified Customer Verified Customer

Report | Print

This was my first time purchasing a vehicle from Niello VW. Their sales staff were professional, helpful, and willing to work the extra mile to close this deal. Amiri was wonderful, providing useful inform VW. Their sales staff were professional, helpful, and willing to work the extra mile to close this deal. Amiri was wonderful, providing useful information and answers to the many questions I asked. Logan, Louis, and Alex also assisted me and provided a great dealership experience. Would recommend this location to those shopping for VWs! More

by mt. whitney Verified Customer Verified Customer

Report | Print

They were friendly, professional, and easy to work with. They made sure we understood how the features of the car worked and made sure everything was in proper order before we completed the sale. They made sure we understood how the features of the car worked and made sure everything was in proper order before we completed the sale. More

by KEVIN Verified Customer Verified Customer

Report | Print

Kumar also worked hard on helping us find what we needed to the very end,I will be back to the very end,I will be back More

by LPOOLE Verified Customer Verified Customer

Report | Print

Pleajur has the potential to move lots of units if he already doesn't. I never felt like I was talking to a 20 year old. Great in all reagards and will recommend him to others. Had a fantastic experen already doesn't. I never felt like I was talking to a 20 year old. Great in all reagards and will recommend him to others. Had a fantastic experence from the time I walked in, until I left. Will in finance was more than helpful and made everything smooth. He had many useful tips for my car. Raymond helped get me set up in the car so I could hit the ground running in this hi-tech id.4 After the sale I had small hiccup with the child safety locks and Logan was on point getting it squared away. Great team! More

by KEITH Verified Customer Verified Customer

Report | Print

The team was very welcoming and super helpful when it came to any questions that needed to be answered. I had a wonderful time working with Andrew he was very knowledgeable and easy to talk with. Same wi came to any questions that needed to be answered. I had a wonderful time working with Andrew he was very knowledgeable and easy to talk with. Same with Logan and Bryant. Andrew went above and beyond without feeling pressured into anything. He made sure the process went smoothly, giving extreme detail and payed attention to my needs. Logan also work side by side with Andrew and gave my in depth detail about rates and broke it all down. Only downfall was clear communication when it came down to the wire about interest rates. Which fluctuates is understandable, I just felt that my time was wasted when I expected to see Logan. But Bryant approached with concerns and apologized for the inconvenience. Logan then called me after my visit on his day off and apologized for the miscommunication and took full accountability. Overall I know the staff I worked with meant well and fully do believe they had my best interest. They went above and beyond and took full accountability which they all deserve 5 starts. More

by JENNIFER CAO Verified Customer Verified Customer

Report | Print

Spencer and the entire team has been great and very responsive. The car I was looking for was in high demand and they kept me informed every time that vehicle was in and when we do make the purchase th responsive. The car I was looking for was in high demand and they kept me informed every time that vehicle was in and when we do make the purchase they were great. Thanks to the entire Niello team. More

by ROBBIE.FWS Verified Customer Verified Customer

Report | Print

Niello VW customer service is amazing! I would recommend to all my friends and family. Logan, Tevin, Alex and Scott were incredible. I’ve been purchasing VW’s for over 20 years and this de I would recommend to all my friends and family. Logan, Tevin, Alex and Scott were incredible. I’ve been purchasing VW’s for over 20 years and this dealership is worth the drive. More

by JETTAGURLKERRY Verified Customer Verified Customer

Report | Print