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Locke Reynolds
Locke Reynolds at Crest Volvo Cars
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Locke Reynolds

Volvo Certified Business Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
90 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

4 yrs, 2 mos

Languages Spoken

English English

4.9

90 Reviews

Write a Review

90 Reviews of Locke Reynolds

April 16, 2025

Dealership Rating
Employee Rating

Alan was great guiding me through the purchase process as well as on the post buy follow up. He was always kind and patient with all my questions. I would definetely recomend him! More

by Jimena Pardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Orozco

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Apr 17, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Alan provided such thoughtful support throughout your purchase and continued to be helpful even after the sale. His kindness, patience, and willingness to answer all your questions truly reflect the level of service we strive for. We appreciate your recommendation and are happy to know you felt well taken care of!

April 15, 2025

Dealership Rating
Employee Rating

Eli was great! He was prepared and knowledgeable about the vehicle we were interested in and made the process simple. Locke was also great! He came up with a cr More

by KASEYABYRD4711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eli Rivera

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Apr 16, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Eli and Locke made your car-buying process smooth and enjoyable. It’s great to know that Eli’s knowledge and preparation, along with Locke’s creative solution, helped you find the best vehicle for your needs. We truly appreciate your feedback and look forward to assisting you again in the future!

April 13, 2025

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Employee Rating

Always well taken care of at Crest Volvo! Wouldn’t go anywhere else. Thank you!! More

by LOCKE.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Ally Gallagher, Bryan Bingham

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Apr 14, 2025

Crest Volvo Cars responded

Thank you for your kind words! We’re so glad to hear that you’ve consistently had a great experience with us. Your loyalty means a lot, and we’re thrilled to be your go-to choice. We look forward to continuing to take care of you in the future!

April 13, 2025

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Employee Rating

From the moment that I met Juan Perez, I felt that I was in good hands. The staff at Crest are professional. More

by Pbhfood03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Juan Perez Cepeda

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Apr 14, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're so happy to hear that Juan Perez made you feel confident and well taken care of from the start. It’s great to know that you experienced the professionalism we strive for. We truly appreciate your feedback and look forward to serving you again in the future!

April 08, 2025

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Employee Rating

This dealership has been one of the easiest to ever work with, straightforward and no pushy salespeople. More

by imisha95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Carlos

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Apr 09, 2025

Crest Volvo Cars responded

Thank you for your kind feedback! We're so glad to hear that your experience with us was straightforward and comfortable. We strive to create a welcoming and hassle-free environment for all of our customers, and it’s great to know we succeeded in doing so for you. We truly appreciate your trust and look forward to assisting you again in the future!

March 30, 2025

Dealership Rating
Employee Rating

Eli was a pleasure to work with. He made the car buying process seamless and was very knowledgeable. More

by wkmusseman
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eli Rivera

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Apr 03, 2025

Crest Volvo Cars responded

Thank you for your feedback! We’re so glad to hear that Eli made your car-buying process seamless and provided knowledgeable service. We appreciate you sharing your positive experience and hope you enjoy your new vehicle!

March 26, 2025

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Employee Rating

Bryan was extremely helpful in keeping me updated on parts ordered and availability of repair time. I think this may be the quickest service appointment I’ve ever experienced. Good communication is v More

by brendahall8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham

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Mar 27, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Bryan kept you well-informed and made your service appointment quick and efficient. We agree that good communication is key, and we're glad Bryan delivered excellent service throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future!

March 23, 2025

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Employee Rating

I had a pleasant experience from the moment I walked in. I was greeted by Barry the salesperson and he showed me the two used cars I had my eye on. We test drove both. He was very nice, professional and More

by texastodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Koffi Niamke

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Mar 24, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We’re so happy to hear that Barry provided a pleasant and professional experience from start to finish. It’s great to know that the sales and finance process went smoothly for you. We truly appreciate your feedback and are thrilled to have you as a happy customer! We look forward to assisting you again in the future.

March 22, 2025

Dealership Rating
Employee Rating

Very good on sale of car. Did have some problems with paperwork after the sale, but Jason Pickering - Managing Partner did follow up to make everything right. More

by EDEHAAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eli Rivera, Jason Pickering, Skye Warner, Koffi Niamke

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Mar 22, 2025

Crest Volvo Cars responded

Eric, Thank you for taking my call Saturday 3-22-2025 at 12:11pm CST 3 minutes after review being posted on Saturday 3-22-25. Please forgive me for not calling you at exactly 10:00AM today Saturday 3-22-25 like I implied when I responded to your original communication you on Friday evening from my home on 3-21-25 at 10;23pm. I promise you were on my list to call, but you can imagine how busy it gets at a car dealership on a Saturday. I was 2 hours and 11 minutes late to contact you, so I can live with the 1 star because of my tardiness. The items we discussed today on our 33 minute and 43 seconds phone call will be sent Fed Ex to you and you will receive them by 10:30 am on Tuesday 3-25-2025. Owners Manual, child anchor bracket and 'Paper copy" of the Volvo CPO details and I will email and text you the conformation number once my parts department produces the label. Thank you again for you business and hope you enjoy your Volvo s60!!

Mar 22, 2025

EDEHAAN responded

Jason, thanks again for your time and follow up to make everything right for me and your other customers. You did get 5 stars from me after we talked.

March 15, 2025

Dealership Rating
Employee Rating

Superior dealership. Next level customer service. I have found a home and I can’t even imagine going anywhere else. Thank you Bryan Bingham And Special Thanks to T More

by d_williams.gahh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Lyn Ford, Keith Wiedmann, Ally Gallagher, Jordan Farmer, Bryan Bingham , Chad Rison, TUX BROWNING

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Mar 18, 2025

Crest Volvo Cars responded

Thank you for your amazing review! We're thrilled to hear that you had a superior experience and found your new home with us. We're glad Bryan Bingham and Tux Browning could provide you with next-level customer service. We truly appreciate your kind words and look forward to continuing to serve you in the future!

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