Locke Reynolds
Locke Reynolds at Crest Volvo Cars
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Locke Reynolds

Volvo Certified Business Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
97 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

4 yrs, 2 mos

Languages Spoken

English English

4.9

97 Reviews

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97 Reviews of Locke Reynolds

April 26, 2025

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Employee Rating

We were welcomed and taken good care of. Alan was kind and very friendly. Locke was knowledgeable and kind. The process was fast and simple. We were offered snacks and beverages which was ni More

by Amy Aparicio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Orozco

Apr 28, 2025

Crest Volvo Cars responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Alan and Locke took such great care of you and made your experience smooth and enjoyable. We’re also glad that the little touches like snacks and staying late helped make your visit more comfortable. Your kind words mean a lot to us, and we’re proud to have exceeded your expectations. We look forward to serving you again in the future!

April 26, 2025

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Billy was great to work with, and Crest made my purchase easy and everyone was very helpful. More

by MARISSA.BENNETT
Recommend Dealer
Yes

Other Employees Tagged: Skye Warner, Billy Delgado

Apr 28, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Billy was great to work with and that our team made your purchase easy. We truly appreciate your kind words and are happy that everyone was able to assist you. Enjoy your new vehicle, and if you need anything else, don’t hesitate to reach out!

April 25, 2025

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Exceptional Service in a Challenging Situation In early March, we purchased a used car from Crest Volvo that unfortunately experienced a major engine failure less than 800 miles later. While this was a fru More

by seanfrench33
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Crest Volvo Cars responded

Thank you for taking the time to share such a thoughtful and detailed review. We’re so glad to hear that, despite the unexpected challenges you faced, our team was able to turn the situation into a positive experience. It’s wonderful to know that Jeremy, Brandon, and the rest of the team provided you with the support, professionalism, and empathy you deserved throughout the entire process. We truly appreciate your trust in us and your kind recommendation. Your satisfaction is very important to us, and we look forward to being here for you whenever you need us in the future!

April 24, 2025

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Great experience with the sales and finance teams. We’ve also been in for service and it was smooth. More

by maureenbridgetp
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo

Apr 25, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We’re glad to hear that both the sales and finance teams made your visit a great one, and it’s wonderful to know that your service visit was just as smooth. Providing a consistently positive experience across all departments is something we strive for, and we’re happy to see that reflected in your visits.

April 22, 2025

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I loved my experience purchasing my new Volvo! I had the opportunity to work with Tyler and Tim and both were so knowledgeable and friendly. It can be very overwhelming to buy a new car but they w More

by AlaetheaHankins
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Barna, Tim Warner, Alan Orozco , I didn’t really work with Alan but we took our photo in the parking lot after :)

Apr 23, 2025

Crest Volvo Cars responded

Thank you so much for sharing your experience! We're thrilled to hear how much you loved working with Tyler and Tim—they’ll be so happy to know they made such a positive impact. Buying a new car, especially with a baby on the way, can definitely be overwhelming, and we’re so glad Tim was there to help ease that stress and support you through it all. Congratulations on your growing family, and we’re so excited that your new Volvo is part of this next chapter! If you need anything down the road, we’re always here for you.

April 19, 2025

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It was a great experience getting some detailing work done at Crest. Mark was very friendly and went over the work items patiently. He kept me informed on the progress of the work and ensured that work w More

by TexanIndian
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 22, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're so glad to hear that your detailing experiencea was a great one. Mark will be thrilled to know that his friendly approach, clear communication, and attention to detail made such a positive impression. We truly appreciate your trust in us and are happy the results exceeded your expectations. We look forward to welcoming you back again soon!

April 19, 2025

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Great customer service. Knowledgeable sales staff and outstanding service department . Facility was clean and presented a relaxed atmosphere More

by mike1253
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

Apr 22, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback! We’re so glad to hear that our sales staff and service department left such a positive impression. It’s also great to know that you felt comfortable in our clean and relaxed facility. We truly appreciate your kind words and look forward to continuing to provide you with excellent service in the future!

April 16, 2025

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Alan was great guiding me through the purchase process as well as on the post buy follow up. He was always kind and patient with all my questions. I would definetely recomend him! More

by Jimena Pardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Orozco

Apr 17, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Alan provided such thoughtful support throughout your purchase and continued to be helpful even after the sale. His kindness, patience, and willingness to answer all your questions truly reflect the level of service we strive for. We appreciate your recommendation and are happy to know you felt well taken care of!

April 15, 2025

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Eli was great! He was prepared and knowledgeable about the vehicle we were interested in and made the process simple. Locke was also great! He came up with a cr More

by KASEYABYRD4711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eli Rivera

Apr 16, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Eli and Locke made your car-buying process smooth and enjoyable. It’s great to know that Eli’s knowledge and preparation, along with Locke’s creative solution, helped you find the best vehicle for your needs. We truly appreciate your feedback and look forward to assisting you again in the future!

April 13, 2025

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Always well taken care of at Crest Volvo! Wouldn’t go anywhere else. Thank you!! More

by LOCKE.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Crest Volvo Cars responded

Thank you for your kind words! We’re so glad to hear that you’ve consistently had a great experience with us. Your loyalty means a lot, and we’re thrilled to be your go-to choice. We look forward to continuing to take care of you in the future!

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