Locke Reynolds
Locke Reynolds at Crest Volvo Cars
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Locke Reynolds

Volvo Certified Business Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
86 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

4 yrs, 2 mos

Languages Spoken

English English

4.9

86 Reviews

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86 Reviews of Locke Reynolds

April 08, 2025

Dealership Rating
Employee Rating

This dealership has been one of the easiest to ever work with, straightforward and no pushy salespeople. More

by imisha95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Carlos

Apr 09, 2025

Crest Volvo Cars responded

Thank you for your kind feedback! We're so glad to hear that your experience with us was straightforward and comfortable. We strive to create a welcoming and hassle-free environment for all of our customers, and it’s great to know we succeeded in doing so for you. We truly appreciate your trust and look forward to assisting you again in the future!

March 30, 2025

Dealership Rating
Employee Rating

Eli was a pleasure to work with. He made the car buying process seamless and was very knowledgeable. More

by wkmusseman
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eli Rivera

Apr 03, 2025

Crest Volvo Cars responded

Thank you for your feedback! We’re so glad to hear that Eli made your car-buying process seamless and provided knowledgeable service. We appreciate you sharing your positive experience and hope you enjoy your new vehicle!

March 26, 2025

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Employee Rating

Bryan was extremely helpful in keeping me updated on parts ordered and availability of repair time. I think this may be the quickest service appointment I’ve ever experienced. Good communication is v More

by brendahall8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham

Mar 27, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Bryan kept you well-informed and made your service appointment quick and efficient. We agree that good communication is key, and we're glad Bryan delivered excellent service throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future!

March 23, 2025

Dealership Rating
Employee Rating

I had a pleasant experience from the moment I walked in. I was greeted by Barry the salesperson and he showed me the two used cars I had my eye on. We test drove both. He was very nice, professional and More

by texastodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Koffi Niamke

Mar 24, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We’re so happy to hear that Barry provided a pleasant and professional experience from start to finish. It’s great to know that the sales and finance process went smoothly for you. We truly appreciate your feedback and are thrilled to have you as a happy customer! We look forward to assisting you again in the future.

March 22, 2025

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Employee Rating

Very good on sale of car. Did have some problems with paperwork after the sale, but Jason Pickering - Managing Partner did follow up to make everything right. More

by EDEHAAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 22, 2025

Crest Volvo Cars responded

Eric, Thank you for taking my call Saturday 3-22-2025 at 12:11pm CST 3 minutes after review being posted on Saturday 3-22-25. Please forgive me for not calling you at exactly 10:00AM today Saturday 3-22-25 like I implied when I responded to your original communication you on Friday evening from my home on 3-21-25 at 10;23pm. I promise you were on my list to call, but you can imagine how busy it gets at a car dealership on a Saturday. I was 2 hours and 11 minutes late to contact you, so I can live with the 1 star because of my tardiness. The items we discussed today on our 33 minute and 43 seconds phone call will be sent Fed Ex to you and you will receive them by 10:30 am on Tuesday 3-25-2025. Owners Manual, child anchor bracket and 'Paper copy" of the Volvo CPO details and I will email and text you the conformation number once my parts department produces the label. Thank you again for you business and hope you enjoy your Volvo s60!!

Mar 22, 2025

EDEHAAN responded

Jason, thanks again for your time and follow up to make everything right for me and your other customers. You did get 5 stars from me after we talked.

March 15, 2025

Dealership Rating
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Superior dealership. Next level customer service. I have found a home and I can’t even imagine going anywhere else. Thank you Bryan Bingham And Special Thanks to T More

by d_williams.gahh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Crest Volvo Cars responded

Thank you for your amazing review! We're thrilled to hear that you had a superior experience and found your new home with us. We're glad Bryan Bingham and Tux Browning could provide you with next-level customer service. We truly appreciate your kind words and look forward to continuing to serve you in the future!

March 05, 2025

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Employee Rating

Gage was very knowledgeable and helpful throughout the entire process. He made the process go smoothly from start to finish. More

by jbenlong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Crest Volvo Cars responded

Thank you for your kind words about Gage. We are thrilled to hear that he was knowledgeable and helped make the process smooth for you. Your satisfaction is our priority, and we appreciate your feedback.

March 04, 2025

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Employee Rating

I’ve been using Crest for years and the service is unparalleled. Thank you thank you thank you! More

by LOCKE.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Crest Volvo Cars responded

We appreciate your loyalty and are thrilled to hear that you find our service unparalleled. Thank you for your kind words! We look forward to seeing you next time.

February 24, 2025

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Employee Rating

The team was very professional when addressing any concerns that I've had and quickly worked to find a solution to them. Although this service department is further from me than others, I will continu More

by sonyamay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin, Bryan Bingham , Nash Abir

Feb 25, 2025

Crest Volvo Cars responded

Thank you for your thoughtful review! We're glad to hear that our team was professional and efficient in addressing your concerns and finding solutions. We're honored that you’ll continue to trust Crest Volvo for your service needs, even with the distance. We truly appreciate your loyalty and look forward to assisting you again in the future!

February 23, 2025

Dealership Rating
Employee Rating

Great experience at Crest Volvo in Frisco. I don’t buy vehicles very often but I would give my business to them again. 10/10 experience. More

by HESLEYJOHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Bryan

Feb 25, 2025

Crest Volvo Cars responded

Thank you for your fantastic feedback! We're thrilled to hear that your experience was a 10/10. We greatly appreciate your trust and are honored that you'd consider returning for future needs. We look forward to serving you again!

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