Liza Fernandez

Jenkins Mitsubishi responded

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that this was your takeaway from your experience, as transparency is something we take very seriously. We’d appreciate the opportunity to review everything with you directly. The figures shared prior to delivery reflect the vehicle’s purchase price only. Final contract amounts can differ once financing terms are finalized, as the total of payments includes both principal and finance charges, which the lender determines during the finance process. Our sales consultants, including Liza, do not have access to credit bureaus, do not submit credit applications to our lending partners, and do not have visibility into current interest rates or lender-specific finance charges. Those items are handled exclusively by our finance department once a customer proceeds with financing.  We would welcome the chance to sit down with you, walk through the paperwork together, and ensure everything is fully understood. Please reach out to us directly so we can schedule a time that works best for you. Our goal is clarity and making sure all questions are answered.

Jenkins Mitsubishi responded

Thank you for your glowing review! We are so happy that Liza Fernandez provided you with an exceptional car buying experience. Our team strives to provide knowledgeable and pressure-free service to every customer. Enjoy your Nissan Rogue and thank you for recommending us! #happycustomer #JenkinsMitsubishi

Jenkins Mitsubishi responded

"Wow, thank you for the kind words! We're thrilled that we could make your car buying experience quick and easy. Enjoy your new car and thank you for choosing us. 5 stars all the way!"

Jenkins Mitsubishi responded

Thank you for the positive feedback! We pride ourselves on our friendly and fast service, and we're thrilled to hear that you were pleased with the results. Looking forward to serving you again soon!

Jenkins Mitsubishi responded

"Thank you so much for your kind words! We are thrilled that you are happy with our services and truly appreciate your recommendation. We look forward to working with you again in the future!"

Jenkins Mitsubishi responded

Thank you for choosing us for your car buying needs! We're thrilled to hear that Liza and the finance team provided you with an easy and enjoyable experience. Enjoy your new car! 🚗❤️ #customerlove #happycustomer

Jenkins Mitsubishi responded

Thank you for your feedback! We value your opinion and will work on improving our review system to better reflect customer satisfaction. Thank you for choosing our business.

Jenkins Mitsubishi responded

Thank you for the wonderful review! Our team strives to provide top-notch service and we're glad Liza went above and beyond during your car buying experience. We'll be sure to pass on your kind words. Welcome to the Mitsubishi family and thank you for recommending us!

Jenkins Mitsubishi responded

Thank you for your kind words, it means a lot to us! We strive to provide excellent service and ensure our customers get the car of their dreams. We look forward to serving you again in the future.

Jenkins Mitsubishi responded

Thank you for choosing us for your second car purchase! We're thrilled to hear that working with us was a breeze and that you love your new car and its warranty. Here's to many miles of reliability and happiness on the road ahead!