Liz Murphy

The sale/lease experience was easy. The salesman, Gabe was pleasant the entire process. The general Manager, David, was also pleasant and helpful during the signing process. I experi The salesman, Gabe was pleasant the entire process. The general Manager, David, was also pleasant and helpful during the signing process. I experienced a minor issue, after receiving the vehicle that was a covered under a courtesy extended from the dealership for six months. These include free fob replacement, paintless dent repair, glass coverage, etc. I got a chip in the front windshield at only 70 miles. The manager told me the chip was too big. I went to Safelite and was told it was too small. Feeling like Goldilocks, I asked the service manager, Liz about it. She had it repaired without hesitation and completely. A real pleasure to deal with, Liz cares for the customer after the sale is completed. Another issue was a dent in the rear tailgate of my Pilot. I was told it was in a hard place to fix and was too big. Luckily, I had taken photos of the car in the showroom and the dent was seen in the photo, therefore had to fixed. Liz, once again came through for me. Advise to new buyers is to cover yourself because it appears that the free coverage for the six months is a challenge to the sales to deflect and not cover the issue at first. More

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Manager took the time to call and address my concerns concerning recent comments I made. concerning recent comments I made. More

by brian.templarenergyny Verified Customer Verified Customer

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This dealership goes above and beyond for their customers, as does Alex. Always professional, friendly, and knowledgeable! He is an asset to your team! customers, as does Alex. Always professional, friendly, and knowledgeable! He is an asset to your team! More

by DFTIMONEY Verified Customer Verified Customer

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They did a great job on my truck , Alex was very helpful and knowledgeable he told me a few things that I should have known he is a keeper, my truck was very clean inside and out that was a great surprise . and knowledgeable he told me a few things that I should have known he is a keeper, my truck was very clean inside and out that was a great surprise . I will be back More

by ovm170 Verified Customer Verified Customer

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I am a return customer of Joey Naim and Phillip Ward. They are the reason I returned to lease my 2026 HR-V. They treat me nice. I am not a big haggler as they know and they are not very pushy with me eit They are the reason I returned to lease my 2026 HR-V. They treat me nice. I am not a big haggler as they know and they are not very pushy with me either. They do their job making money for the dealership but as long as they are nice and fair with me I will return as I am a loyal customer. Service has always been great with me as well. Even if I could pay a little less someplace else I’d rather deal with Joey and Phil here. More

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I brought my vehicle in for a New York State inspection on Friday October 17. David had the inspection performed and vehicle returned to within 45 minutes. This was way less time than I expected. on Friday October 17. David had the inspection performed and vehicle returned to within 45 minutes. This was way less time than I expected. More

by A B Verified Customer Verified Customer

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I think Honda Bayshore Dealer teams are good. They fix my vehicle. Very happy they did a good job. They fix my vehicle. Very happy they did a good job. More

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I have been dealing with this dealership and it's service department since 2016 and it has been a pleasure. From Joey Naim to Liz Murphy and her crew, they are the best. department since 2016 and it has been a pleasure. From Joey Naim to Liz Murphy and her crew, they are the best. More

by CrazyforHonda! Verified Customer Verified Customer

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Was very pleased with the prompt and friendly service. Was out of there quicker than I thought Was out of there quicker than I thought More

by rj99thomas Verified Customer Verified Customer

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My experience with Honda was great! The dealer rate and service during my car purchase were excellent. Everything went smoothly and I'm very satisfied with my new car The dealer rate and service during my car purchase were excellent. Everything went smoothly and I'm very satisfied with my new car More

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