Liz Hernandez
Guest Loyalty Specialist
EchoPark Automotive Thornton
500 E 104th Ave
Thornton, CO 80229
4 Reviews
Write a Review4 Reviews of Liz Hernandez
December 01, 2024
Sales managers are great, attentive, and care about customer experience. They really made us feel heard and appreciated. Our sales rep however, was not the greatest. We treated him with nothing but res customer experience. They really made us feel heard and appreciated. Our sales rep however, was not the greatest. We treated him with nothing but respect and patience and were thankful of his time. However, he was rude, snarky, and very unprofessional. We were met with sarcasm and unnecessary remarks when we were asking to remove add ons from our purchase. Very unprofessional and I hope whatever is going on in his life gets better. I would also like to thank Andy from the service department who took time to share information on the vehicle. I really an appreciate him and the management team for allowing us to leave with a positive experience after what we were dealing with in the beginning. More
Other Employees Tagged: Miko Rodriguez, Junior Morales , Mico, Tyler, Andy, Ray
October 24, 2024
Great section of vehicles. Wide selection of banks that have better interest rate and super helpful Wide selection of banks that have better interest rate and super helpful More
Other Employees Tagged: Camillo Sisneros, Ryan Wilson, Nikki Correll, Taylor Estel
October 22, 2024
Great buying experience. 5 star. Poor after sale service. SUV had a nail in tire and was flat the first morning I had it. Reported to EdgePark with no follow-up on $364 bill 5 star. Poor after sale service. SUV had a nail in tire and was flat the first morning I had it. Reported to EdgePark with no follow-up on $364 bill to fix tire. No stars. More
Other Employees Tagged: Dominic Burr
September 26, 2024
Sabastian was a very knowledgeable and respectful young man. He helped me in my new car search after mine broke down. Would highly recommend! man. He helped me in my new car search after mine broke down. Would highly recommend! More
Other Employees Tagged: Tyler Albrecht, Omar Alvarado, Nikki Correll, Taylor Estel