Lisa Velasco
Lisa Velasco at Big Star Cadillac
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Lisa Velasco

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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5.0
80 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

35 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

5.0

80 Reviews

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80 Reviews of Lisa Velasco

January 06, 2025

Dealership Rating
Employee Rating

Very helpful and informed staff I was extremely impressed with their professionalism The show room and facilities were very clean More

by DWING967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Jan 06, 2025

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

December 29, 2024

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Employee Rating

Excellent service with a lot of attention to the detail and qualit of customer needs.. Great personality More

by emilianwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 27, 2024

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Employee Rating

Lisa Velasco was top notch as usual. She sold us a car earlier in the year and felt very comfortable with her professionalism and customer service. Big Star Cadillac product quality is c More

by MARTINCANTU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 24, 2024

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Employee Rating

Lisa Velasco did a fantastic job of accessing our needs and ensuring a smooth sales experience during a very busy time of year. She was extremely skilled at “assuming the sale” that we went ahead and purch More

by JLIGGETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 02, 2024

Dealership Rating
Employee Rating

Charles Jackson, Keith, Iriam, Lisa and Kevin are so awesome. I appreciate them all. True definition of teamwork. Highly recommend Lisa and Jackson to all my friends and family for their next car purcha More

by jhadebrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

November 25, 2024

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Employee Rating

Amazing Service. Friendly staff. Transparent in every transaction. Will definitely recommend this dealership to all my family and friends. More

by FAISALMALIK61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

November 20, 2024

Dealership Rating
Employee Rating

Lisa was very helpful! She catered to everyone of my needs and made sure she gave me many options to choose from. The new general manager came by just to introduce himself, More

by Thomas Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz

Nov 21, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 10, 2024

Dealership Rating
Employee Rating

The service was very excellent and amazing. All of the employees were very nice and sweet. More

by navrozmodi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 29, 2024

Dealership Rating
Employee Rating

We really appreciated all Lisa’s help in finding the best car for us! Will definitely refer her to others! More

by NJMASON07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 26, 2024

Dealership Rating
Employee Rating

Ellos son muy agradables y me gusta los recomiendo mucho siempre me gusta ir a big Star Cadillac More

by noemaill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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