
86 Reviews
Write a Review86 Reviews of Lisa Valle
March 23, 2025
Late Sunday March 16th I inquired about a vehicle for sale through Their online chat the car was listed for sale without pictures, as I live a few hours away pictures are important. The chat was of no as sale through Their online chat the car was listed for sale without pictures, as I live a few hours away pictures are important. The chat was of no assistance. Monday the 17th I sent an email again asking for pictures. I promptly received a reply at 12:42 pm stating that a sales consultant would get with me. By 6:46 pm the same day I had not been contacted so I sent a reminder email that I was still waiting. At 6:58pm I was told that the car is still available and it was going through a reconditioning process, still no pictures were sent. At 10:12 pm still on Monday I received an email from a different Sales person stating that I would received pictures tomorrow. On Tuesday Morning at I received an email stating that the car I was interested was sold on Monday Morning. The car was sold hours prior to me me being told it was still available. On Wednesday March 18 at 1:59pm I received an email about a pricing change alert on the car. The same vehicle that I was informed was going through a reconditioning process and was still available but had actually been sold many hours prior. On Friday March 21st at 1:00pm I again received an email on a pricing alert change on the vehicle I had inquired about that had been sold on Monday morning. This is prime example of extremely poor customer service, and one of the may reasons car salesman and dealerships are loathed by many consumers. More
Other Employees Tagged: Talal Abdel
March 02, 2025
Professional, knowledgeable and helpful were the staff at BMW. Made buying a car enjoyable and effortless. BMW. Made buying a car enjoyable and effortless. More
Other Employees Tagged: Marino Iaderosa, Shubi Maini
January 17, 2025
Great office, great people, and great experience! ! Everyone was really easy to work with. Would work with this dealer again. ! Everyone was really easy to work with. Would work with this dealer again. More
Other Employees Tagged: Hassan El Hakim, Talal Abdel, Osman Sir
October 06, 2024
Es muy especial con muy buena atención y un servicio de primera lo recomiendo a mis amigos primera lo recomiendo a mis amigos More
Other Employees Tagged: Naycolle Wright
August 27, 2024
Always helpful. Jonathan helped me in a very professional manner and went out of his way for me. Looking forward to many more years with you guys Jonathan helped me in a very professional manner and went out of his way for me. Looking forward to many more years with you guys More
Other Employees Tagged: Jonatan Escobar
July 16, 2024
Talal did a great job! Great service and very knowledgeable. Lisa did outstanding organizing this sale. Great service and very knowledgeable. Lisa did outstanding organizing this sale. More
Other Employees Tagged: Talal Abdel
June 07, 2024
BMW of Sarasota went over and beyond to deliver a fantastic customer experience. We drove all the way from New Port Richey, and the drive was way worth it. fantastic customer experience. We drove all the way from New Port Richey, and the drive was way worth it. More
Other Employees Tagged: David Fishburn, Talal Abdel
February 06, 2024
I recently had my car serviced at BMW Sarasota, and I must say they provided outstanding service. From the moment I arrived, the staff was attentive and took great care of me. The level of professionalis must say they provided outstanding service. From the moment I arrived, the staff was attentive and took great care of me. The level of professionalism and efficiency in handling my car's needs was impressive. I felt well-informed throughout the process, and they went above and beyond to ensure a positive experience. I highly recommend BMW Sarasota for their excellent service and customer care More
Other Employees Tagged: Emilio Torres, Mario Picone