Lisa Stonebraker | Page 4

I’ve been a returning customer more than once so indicates I’m pleased with the dealership and customer service. Thank you! indicates I’m pleased with the dealership and customer service. Thank you! More

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Rob took care of my every need. The process was painless and fast. I was in and out with zero issues . He was always polite, professional and got back to me right away. The process was painless and fast. I was in and out with zero issues . He was always polite, professional and got back to me right away. More

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Rob was very helpful when it came to purchasing a new Mercedes. He answered all of our questions, demoed car features, and helped us every step of the way. Thank you, Rob and Mercedes of Hagerstown! Mercedes. He answered all of our questions, demoed car features, and helped us every step of the way. Thank you, Rob and Mercedes of Hagerstown! More

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Kyle is an excellent sales liaison, and I say liaison because he was not pushy at all. The car with the options that we wanted was not in stock at dealership so Kyle went out in the hunt to ensure that w because he was not pushy at all. The car with the options that we wanted was not in stock at dealership so Kyle went out in the hunt to ensure that we got exactly what we were looking for. It was a great car buying experience and we highly recommend Kyle. More

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The management, sales and service personnel are all knowledgeable, friendly and professional. They all do everything they can to accommodate our needs knowledgeable, friendly and professional. They all do everything they can to accommodate our needs More

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Barry has always found the car with all the accessories that I was looking for. MB of Hagerstown has always taken care of all my concerns. that I was looking for. MB of Hagerstown has always taken care of all my concerns. More

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We have always been pleased with Barry in sales and the service team at Mercedes Benz of Hagerstown since we first purchased a vehicle in 2010. service team at Mercedes Benz of Hagerstown since we first purchased a vehicle in 2010. More

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I would love to say we love our new Benz! It was awhile to get it here but it was worth the wait . Kyle went out of his way to make us happy . I'm a very picky person, but he keep us happy ti It was awhile to get it here but it was worth the wait . Kyle went out of his way to make us happy . I'm a very picky person, but he keep us happy till our Benz.got to us .The most beautiful color Benz. Navy Blue we have people tell us all the time ,how beautiful she is and we got the best deal at Hagerstown Benz. The people in service are the very best! I enjoy taking my car in just to have the fast min.to see them and say hello . One thing for sure..if you are looking for a Benz.this is the place to go !I would never go anywhere else ,the people make this the best Benz dealer on this side of the country. My warmest thanks go out to Kyle &the lady's back in service, they are the best !! Patty Bailey More

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I have been servicing my Mercedes vehicles at Mercedes-Benz of Hagerstown for many years and always check out the showroom while there. This year, I purchased a car while waiting for my mine to Mercedes-Benz of Hagerstown for many years and always check out the showroom while there. This year, I purchased a car while waiting for my mine to be serviced. Barry London was very helpful and patient and spent quite a bit of time with me answering questions. He demonstrated many of the vehicle's features and set up a test drive loop that so that I could experience several type road conditions. At the same time he was reassuring that there was no need to make an immediate decision. He did not urge me to buy - he wanted to be sure that I was entirely comfortable with any decision I made. Because I wanted to get the vehicle the day before Thanksgiving, he even came in on his day off, so that I could take delivery. He walked me through using the vehicle's many features and set me up on the phone app. Then he also volunteered that I could come back after the purchase with any questions, and he would be happy to help me with the many electronic features of the vehicle. Top notch service. More

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Rob & Austin were an absolute pleasure to work with. This is now my third vehicle from Mercedes-Benz of Hagerstown – could not imagine going anywhere else. My vehicle was in for routine service, and Lis This is now my third vehicle from Mercedes-Benz of Hagerstown – could not imagine going anywhere else. My vehicle was in for routine service, and Lisa had it appraised for me. The whole process with my trade-in and purchase was done in less than an hour even after switching vehicles (my choice). They genuinely offer world class customer service and make purchasing a vehicle effortless (including servicing your vehicle). Lisa in service always goes above and beyond to fit me in and makes sure I have a loaner. She is also a true pleasure to work with! Thanks, guys! More

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