Lisa Russo

I don't usually take the time to write these reviews, especially for Car dealerships. However, the Sales person, Vincent (Vinny), was so amazing that I'd be remiss if I didn't take the time to show my a especially for Car dealerships. However, the Sales person, Vincent (Vinny), was so amazing that I'd be remiss if I didn't take the time to show my appreciation for his great customer service. He was very personable, funny, and most importantly did not try to be pushy when I didn't want to purchase a product. He also took the time to explain, in detail, to me the products I wanted to purchase with the car. My experience went something like this: I saw the car I wanted online, contacted them and dealt with Lisa and Tommy via Email, walked-in (the particular car I wanted was not available but they honored the price quote), reviewed my pre-approval rate from my bank, reviewed all the products available for that model Rav4 and voila. And lastly, most of what usually feels like signing a thousand pages of paper was all electronically done at this dealership. More

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The whole front team spammed emails and texts to get my attention. Then, when I asked for the out the door price, they wanna ignore me and say the car is sold. Ruthless tactics attention. Then, when I asked for the out the door price, they wanna ignore me and say the car is sold. Ruthless tactics More

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