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Lisa Pugh

Overview Reviews (7) Inventory (315)

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Lisa Pugh

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Lisa Pugh

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Bill Kay Nissan

1601 Ogden Ave
Downers Grove, IL 60515

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5.0

7 Reviews

Overview Reviews (7) Inventory (315)

5.0

7 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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7 Reviews of Lisa Pugh

January 18, 2025

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Employee Rating

Bill Kay dealership has great and friendly staff. Especially Lisa Pugh, Malcolm and Bradley. Lisa knew exactly what I was looking for and came thru BIG TIME! They all were very patient and profession Especially Lisa Pugh, Malcolm and Bradley. Lisa knew exactly what I was looking for and came thru BIG TIME! They all were very patient and professional. Very welcoming and awesome dealership 👍🏾👍🏾 More

by AJPeppers

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Malcohm Thurman , Bradley

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Jan 21, 2025 -

Bill Kay Nissan responded

Thank you so much for the fantastic review, AJPeppers! We’re thrilled to hear that Lisa, Malcolm, and Bradley were able to assist you and provide such a great experience. We’re proud of our team and their commitment to delivering excellent service. Your kind words mean a lot to us, and we’re looking forward to welcoming you back to Bill Kay Nissan for any future needs. Thanks again for choosing us!

January 18, 2025

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Very good person, very helpful and try to help you the best way she can. It was a great experience meeting Lisa Pugh! best way she can. It was a great experience meeting Lisa Pugh! More

by Tavaris Jackson

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 21, 2025 -

Bill Kay Nissan responded

Thank you so much for your wonderful review, Tavaris! We're so glad to hear that Lisa was able to assist you and make your experience a great one. She truly strives to provide excellent service, and your kind words mean a lot. We here at Bill Kay Nissan appreciate your feedback and look forward to helping you again in the future!

September 27, 2024

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Employee Rating

Lisa and Tim are the dynamic duo! They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able They worked hard to get me a fair price for both the purchase and the trade in. There was a service item that Rick in service, Lisa and Tim were able to resolve to everyone's benefit. Truly appreciate the extra mile to satisfy a customer! Love the car and I'll be back!! More

by Alan H

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Anzalone, Ric Funston

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Oct 04, 2024 -

Bill Kay Nissan responded

Thank you so much for your wonderful review, Alan! We're thrilled to hear about your positive experience with Lisa, Tim, and Rick. It’s fantastic to know that their teamwork made a difference for you and that you love your new car! We truly appreciate your kind words and look forward to welcoming you back in the future!

August 05, 2024

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I went in with my mind already made up about which car I wanted. Through personal experiences with another vehicle and giving me the confidence I needed, I’m a new car owner. wanted. Through personal experiences with another vehicle and giving me the confidence I needed, I’m a new car owner. More

by d97alexish

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Randall Caldwell, Malcohm Thurman

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Sep 06, 2024 -

Bill Kay Nissan responded

Hi there, Thank you for sharing your experience! We’re thrilled to hear that our team helped reinforce your decision and that you’re now a proud new car owner. It’s great to know that we could provide the confidence you needed. If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new car!

June 22, 2024

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Employee Rating

Tim and Lisa were extremely professional, compassionate, and completely had my best interests in mind! and completely had my best interests in mind! More

by ILDTF

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Anzalone , John Dubois

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Jun 25, 2024 -

Bill Kay Nissan responded

Thank you for the 5 star review.

January 28, 2024

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Employee Rating

The dealership as a whole is ok. The interest rates were a bit high but the salesperson I spoke withe Lisa was very helpful. There were some unsafe practices of moving cars in and ou The interest rates were a bit high but the salesperson I spoke withe Lisa was very helpful. There were some unsafe practices of moving cars in and out with customers in the surrounding area that were in my opinion dangerous and hazardous being that gas fumes were in the dealership while people were trying to get paperwork done. More

by Mark

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 29, 2024 -

Bill Kay Nissan responded

Mark, your wonderful feedback and rating mean a lot to us. I'd like to apologize Mark for any unpleasant fumes you may have encountered on the day of your purchase. We do our best to move the vehicles on and off the floor as quick as possible.

January 25, 2024

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Employee Rating

This Dealership have been working with over 12 years and the service has been stellar. the service has been stellar. More

by fashion002000@yahoo.com

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Anzalone , Kim Golden

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Jan 25, 2024 -

Bill Kay Nissan responded

We take pride in treating our customers as individuals, and we are pleased that you felt valued throughout the entire process. Lisa Pugh will be thrilled to hear your kind words. We look forward to assisting you whenever you need us.

Jan 25, 2024 -

fashion002000@yahoo.com responded

It has been my pleasure and will continue to be a loyal customer!

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