Lisa Prazeres

I really like Glanzman Subaru! I have had excellent service since I bought my car there 3years ago. Service is excellent. Lisa was stellar as my service representative on my most I have had excellent service since I bought my car there 3years ago. Service is excellent. Lisa was stellar as my service representative on my most recent visit. Keep up the good work Lisa! More

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I had an appointment for 10:30 AM May 9th to have my forester inspected. When I asked if I cound wait for it, they indicated it would take 2 hrs. did I want a loner car, which i took. I received a cal forester inspected. When I asked if I cound wait for it, they indicated it would take 2 hrs. did I want a loner car, which i took. I received a call at 1;37 that the car was just being serviced, they recommended a filter. Lisa indicated that she would call me shortly to let me know my car was finished. I dediced to drive the loner back to the shop, around 2:15 only to find out that they hadn't started on my car, that it would take at least another hour to do the alingment. It was recommended to me that I take the loner car home and come back tomorrow, I have other things schedule for tomorrow. I couldnt wait another hour deciding not to have the alingment done. Lisa told me then that they would be putting the inspection sticker on the car to wait in the waiting room it would be right out. After another hour I went to the service desk, the car was still not done, again she said they were putting the sticker on the car. Finally after almost 6 hours my car was instected and ready. The manager told me that when you get a loner your pushed back so those that are waiting get serviced first, this was not explained to me when I dropped the car off. After buying 5 Cars from Glanzmann I am not sure that I will go back to them. More

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Lisa always takes good care of me and my car. .. quick and thorough. Excellent communication ! .. quick and thorough. Excellent communication ! More

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