Lisa Ortega
Lisa Ortega at Mercedes-Benz of Henderson
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Lisa Ortega

Lead Product Concierge Supervisor

Mercedes-Benz of Henderson

925 Auto Show Drive
Henderson, NV 89014

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111 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

37 yrs, 4 mos

Languages Spoken

English English

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rated

111 Reviews

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111 Reviews of Lisa Ortega

June 06, 2023

Dealership Rating
Employee Rating

Everyone was nice, no pressure, and respectful of my opinions. The best part was I know I got a great deal! More

by mikestraub173
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Raymond Lo, Richard Fiumara

December 10, 2022

Dealership Rating
Employee Rating

Once again Mercedes-Benz of Henderson has far surpassed the words excellent customer service. My car needs were taken care of professionally by Eric and the service team. And a touch of the management More

by The Foxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2022

Mercedes-Benz of Henderson responded

Hi The Foxx, Thank you for choosing Mercedes-Benz of Henderson. The team Mercedes-Benz of Henderson strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Eric has always been helpful, knowledgeable, and assisting you the best pricing to care for your MB. We are grateful for your business, and we look forward to serving you for many years to come! Best regards, Your Friends and Family at Mercedes-Benz of Henderson

May 27, 2022

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Employee Rating

Had a very pleasant experience leasing our latest Mercedes because of the knowledge and professionalism of our salesperson, Keoni. We highly recommend him to anyone interested in purchasing or leasin More

by Mlr0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny "Keoni" Alferez

May 29, 2022

Mercedes-Benz of Henderson responded

Hi there! Congratulations on your new lease! Thank you so much for taking the time to acknowledge Keoni and the excellent experience he has provided you! We wish you many amazing miles with your new Benz and look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Henderson

April 26, 2022

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Employee Rating

Shawn Holtwisch was good 👍 greatest a blessing to me and my husband and we love ❤️ Shawn he went over and beyond for me and I’m just thankful for him and I love my Mercedes Benz GT AMG 🙏🏿🙌🏾🙏🏿😘🥰 More

by Vicky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Holtwisch

Apr 29, 2022

Mercedes-Benz of Henderson responded

Hello Vicky! Thank you so much for your kind words and gratitude towards Shawn! We are so pleased to hear about the excellent service he has provided you. Thank you again for choosing Fletcher Jones; we look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Henderson

February 07, 2022

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Employee Rating

I was pleased with the service and attention your team and reps gave Mr and my mercedes. More

by joeverdugo42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Mercedes-Benz of Henderson responded

Hello Joeverdugo42! Thank you for coming in for service. We are so pleased to hear that you had a great experience with us and we look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson

January 26, 2022

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Employee Rating

They did a terrific job getting our beautiful white S580. We got it at the end of January. It was estimated we would get it between March & May. Ricky Lopez & Lisa Ortega were charming and professional. We s More

by Tony Spier
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Lopez

Jan 29, 2022

Mercedes-Benz of Henderson responded

Hello Tony! Congratulations on your beautiful new S580! Thank you for coming in and working with Ricky and Lisa. We are thrilled to hear you got your car in January and you're on the road already! We look forward to working with you again in the future. Best, Your friends and family at Mercedes-Benz of Henderson

January 12, 2022

Dealership Rating
Employee Rating

Great service from Everyone, Thanks to Shaun for his Patience & Gary Mead and Michael For Great service and Follow up! More

by Christopher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Holtwisch, Gary Mead

Jan 13, 2022

Mercedes-Benz of Henderson responded

Hello Christopher! Thank you for coming in and working with Shaun, Gary and Michael! We are pleased to hear you had such an amazing experience and we look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson

December 31, 2021

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Employee Rating

Corey was very helpful and knowledgeabe in the entire process. My car buying exercise was a very smooth process. More

by yungbessen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Judd

Dec 31, 2021

Mercedes-Benz of Henderson responded

Hello, Our team was elated to read that Corey took fantastic care of you by being knowledgeable, helpful through out your purchase experience! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the Fletcher Jones Family! Kind Wishes, Your Friends and Family and Mercedes-Benz of Henderson

December 24, 2021

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Employee Rating

Trent delivered what he promised! It was a smooth event free process. I highly recommend this dealership. More

by Clarkdev
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trent Jenkins

Dec 28, 2021

Mercedes-Benz of Henderson responded

Hi Clarkdev! Congratulations on your BEAUTIFUL new Mercedes-Benz! Thank you for coming in and working with Trent and Lisa. We look forward to seeing you again. Best, Your friends and family at Mercedes-Benz of Henderson

December 18, 2021

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Employee Rating

Fletcher Jones Henderson is truly an amazing company. Customer service was their priority. This was the quickest process that I have had buying a car. Wyndell Frazier is a true professional and the best More

by Msheppard702
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wyndell Frazier

Dec 20, 2021

Mercedes-Benz of Henderson responded

Hello Msheppard702! Congratulations on your beautiful new Mercedes-Benz! Thank you for coming in and working with Wyndell and his team! We are so pleased to hear that you had an amazing experience and we hope to see you again soon! Best, Your friends and family at Mercedes-Benz of Henderson

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