Lisa Kilhefner

The staff in the service department are amazing. They explain everything in layman’s terms so you understand what is going on with your vehicle. They are all very knowledgeable, so you feel confide They explain everything in layman’s terms so you understand what is going on with your vehicle. They are all very knowledgeable, so you feel confident leaving your vehicle with them. They also seem genuinely happy to see you when you arrive, and in my case, they remember my name. Oh, and one of my favorite things (other than the staff) is that they wash my car every time they work on it. More

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Thr Dealership is the best i have visited fast , they communicate , friendly, clean plenty of good coffee i can't think of any way to improve it. communicate , friendly, clean plenty of good coffee i can't think of any way to improve it. More

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I've had two fairly straightforward service visits that were both executed flawlessly. The Service Desk reps were both knowledgeable, friendly, and consultative. I moved out this way a year ago and need were both executed flawlessly. The Service Desk reps were both knowledgeable, friendly, and consultative. I moved out this way a year ago and needed a service center. I am very happy with my experience at Brilliance thus far and plan to return. More

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The service writer was excellent. She kept me informed and summarized my vehicles service in a clear and concise manner. Her friendly and professional approach was great. Everyone els She kept me informed and summarized my vehicles service in a clear and concise manner. Her friendly and professional approach was great. Everyone else I encountered while waiting were genuinely friendly as well. More

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Pleasant staff, clean and comfortable waiting area, good tasting coffee and PUPPIES! I definitely recommend Brilliance Subaru! tasting coffee and PUPPIES! I definitely recommend Brilliance Subaru! More

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Friendly, quick and thorough. Lisa kept me up to date on the services that were performed. Lisa kept me up to date on the services that were performed. More

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Great service staff who always explains what their going to do and what they’ve done to do and what they’ve done More

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as always, everyone is friendly & honest. thanks .... trying to get to 15 letters so it takes. there it is. thanks .... trying to get to 15 letters so it takes. there it is. More

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This was my first visit to Brilliance. I did not have an appt, just needed my tire pressure checked. Lisa was very welcoming. Loved that the dealership supports dog rescue. I did not have an appt, just needed my tire pressure checked. Lisa was very welcoming. Loved that the dealership supports dog rescue. More

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Came in for a simple oil change and tire rotation. Employees are amicable and most importantly the car was delivered washed and timely. Employees are amicable and most importantly the car was delivered washed and timely. More

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