Lisa Jennings
Lisa Jennings at Absolute Auto Sales

Lisa Jennings | Page 7

Sales Assistant/Processing

Absolute Auto Sales

1008 Centre Street
Brockton, MA 02302

Contact Me
4.4
91 Reviews

Dealership Experience

11 yrs, 4 mos

Specialties & Trainings

Financing, registrations & warranties

4.4

91 Reviews

Write a Review

91 Reviews of Lisa Jennings

February 24, 2019

Dealership Rating

friendly and efficient i purchased a 2012 ford transit connect mark and his team helped me to finance it i have been driving it a few months and i havnt had any issues, than More

by nick15
Recommend Dealer
Yes

Other Employees Tagged: Mark Collins

Mar 01, 2019

Absolute Auto Sales responded

Thank you. Nick! Your kind words mean a lot to us.

January 29, 2019

Dealership Rating
Employee Rating

Great experience Thank you to Absolute Auto Sales. They are fantastic to work with. They are very accommodating and want to be sure the vehicle you purchase is in th More

by Terry Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Samuels , Mark Collins

Jan 29, 2019

Absolute Auto Sales responded

Hey folks, thanks so much for the kind words. It's been our pleasure!--Mark

January 26, 2019

Dealership Rating
Employee Rating

Super Used Car Buying Experience Searched for a particular model VW for a couple months and drove about 45 miles to check them out. I couldn't be any happier with the car and the buyi More

by bigdejack1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Samuels , Mark Collins

Jan 28, 2019

Absolute Auto Sales responded

John, thank you so much for your kind words. It was our pleasure to work with you and we're so glad we were able to meet your needs. Remember the service discounts you have available, we'd like to continue to be your "go to" dealer for all your vehicle needs. Thanks again!!--Mark

December 23, 2018

Dealership Rating
Employee Rating

A Honest Buying Experience I was a bit concerned about buying a car from a used car dealership. Absolute's straight-forward honest approach to my questions quickly alleviated my More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Samuels , Mark Collins

Dec 26, 2018

Absolute Auto Sales responded

Hi Bill! Thanks so much for sharing. We're so glad you enjoyed your buying experience with us and we're looking forward to future opportunities to do it again! Best wishes for the new year!--Mark

October 22, 2018

Dealership Rating
Employee Rating

Awesome Expierence! I was referred to Absolute Auto by a good friend of mine. They were very patient with me, a first time car buyer. I worked with Lisa the most and she More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2018

Absolute Auto Sales responded

Hey Sara! Thanks so much for sharing your experience here. Your kind words are much appreciated!--Mark

August 22, 2018

Dealership Rating
Employee Rating

Worse dealer experience They ended up selling the car I wanted to buy for my husband and I was told the owners regular customer was going to buy it. I was going to pay cash More

by Steph73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 11, 2018

Absolute Auto Sales responded

My name is Mark, general manager here at Absolute Auto Sales, Inc. I am responding to this review publicly after having responded privately and received no response. This was my reply redacted to respect privacy... Hello [Name], My name is Mark, general manager here at Absolute Auto Sales, Inc. I am responding to your review privately for now hoping we can resolve this issue before it goes live. Having sold the vehicle, there is probably very little we can do to change what happened, but maybe I could ask for a bit more understanding on your part. Respectfully, and to the point, I don't feel this review is complete and fair. To be clear, I was the person who behind all the decisions made in this matter, so I am very aware of what took place. We did in fact honor your deposit up until the point in which you called us and said that you would not be going forward with the sale. You had initially cancelled because...(redacted). Unfortunately, at the point at which you had called and cancelled, we immediately went to our waiting list on the vehicle and told the next person in line that they could come and test drive the vehicle. When you called and said that you had made other arrangements and would like to go forward, we had already committed to showing the vehicle to another customer. It wouldn't have mattered if it was a REGULAR customer or someone brand new, we had already made the vehicle available based on your cancellation. I told Lisa that we would have to give this customer first option and we'd call you if the vehicle was still available. I understand you may be disappointed that you could not purchase the vehicle as you had hoped, but in fairness, we followed all regular procedures and kept our word to everyone involved. In regards to Lisa's knowledge regarding financing, I would rather speak to you more privately about that, but to clarify a bit, we do not do our own financing, we submit applications to banks. All the banks have different guidelines and requirements so some answers we do not have until we submit your application. In regards to vehicle knowledge, if there was a question that went unanswered regarding the vehicle, I apologize. Honestly, I do not expect all of my associates to have a complete knowledge of every make and model vehicle on the road, however, I do expect them to refer to our expert service staff or our vehicle data base, and by doing so, answer any questions you might have. If that was not done, again, my sincerest apologies. [Name], I am hoping, with this explanation, you might see things differently and be willing to remove or edit your review accordingly. Again, I know it was disappointing to miss out on this sale, but I know you know we just responded to your cancellation as any dealer would. Respectfully, Mark Collins

July 15, 2018

Dealership Rating
Employee Rating

Great Experience I had to buy a car unexpectedly. The entire staff at Absolute Auto Sales was great. Nice selection and friendly service. I came from over an hour away More

by Gene R
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Samuels , Mark Collins, Greg

Jul 30, 2018

Absolute Auto Sales responded

Gene, your kind words mean a lot to us, so glad we were able to meet your expectations. Keep us in mind for your service, also. Your discounts could make that drive worth it. Thanks again!--Mark

May 29, 2018

Dealership Rating
Employee Rating

Best car buying experience Went to Absolute after reading reviews on here. Everything you read about the service in reviews is true...this was the easiest and best car buying ex More

by MarkS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Collins

Jun 05, 2018

Absolute Auto Sales responded

Thank you, Mark. It was a pleasure to work with you. So glad we were able to meet your expectations. Thanks again!--Mark

May 24, 2018

Dealership Rating
Employee Rating

Impressive No nonsense , use car dealer's crap. There was no pressure to buy and Mark answer all my questions on the car I purchased . Lisa was fantastic though More

by JohnnyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Collins

May 25, 2018

Absolute Auto Sales responded

Thank you, John!! We truly appreciate your taking the time to share a few kind words. Enjoy your vehicle and remember we'er here for your future vehicle needs! Thanks again--Mark

May 18, 2018

Dealership Rating
Employee Rating

Great customer service Helped me all the way to driving away with my car. Thanks alot Mark. Helped me through out the entire process and was very very patient with me. highl More

by Yago2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Collins

May 18, 2018

Absolute Auto Sales responded

Thanks for the kind words, Yago! It means a lot to us. Send your friends and we'll treat them right. Thanks again!--Mark

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