Lisa Hale

Put in a request through car gurus to sell my car. Received a reply through Lisa Hale at Advantage Toyota of River Oaks 1970 River Oaks Dr Calumet City, IL 60409 . Explained to her that I had Received a reply through Lisa Hale at Advantage Toyota of River Oaks 1970 River Oaks Dr Calumet City, IL 60409 . Explained to her that I had to switch my rims out and I could bring the car in. I was offered 36,542 for my vehicle. I confirmed with Lisa 4 days before my appointment of what their offer was and if it had changed, she replied that 36,542 was there offer so it should be around that or more. I showed up at the exact time of my appointment, a gentlemen named Brian helped me and asked how much I was looking to get for my car. I showed him the email from Lisa from 4 days prior that said 36,542. He brought the keys to his manager and walked back to say " we're going to be around 30-31 for your car" I said that is ridiculous and I never would have wasted my time driving there for that offer. He said he'd go back and talk to his manager. He came back with an offer of "31,500" I showed him my phone at which I had 2 other active offers on it, the lowest one being 33,000. Had I known this company was going to be nowhere near what they actually offered through email, I wouldn't have wasted 2 hours on my Saturday to get offered over 5 thousands less than I was told, and 2000 less than I could drive down the street and get offered. What a joke. Don't bother trying to sell a car to these guys, they just want you in the door so they can low-ball you a ridiculous offer. Thanks for wasting my time. More

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Ask for Erin Davis , he is the best! Erin displayed great communication that allowed me to truly understand what I was buying and connect with him in an authentic way that translated int Erin displayed great communication that allowed me to truly understand what I was buying and connect with him in an authentic way that translated into a sale. . I had a great experience at Advantage River Oaks Toyota. I found the exact car I wanted at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. More

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Awesome people very friendly great service. After being disrespected at a different dealership. Advantage took care of us After being disrespected at a different dealership. Advantage took care of us More

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