Lisa Chea | Page 20

Poor service Extremely poor customer service and lack of courtesy and empathy when getting wiper blades swapped on a brand new car that is 2 weeks old Extremely poor customer service and lack of courtesy and empathy when getting wiper blades swapped on a brand new car that is 2 weeks old More

by JASMINJOSE1977 Verified Customer Verified Customer

Report | Print

Simple From start to finish, my experience was pain-free, hassle-free. The polite serviceman took my car curbside. I was immediately escorted to service pe From start to finish, my experience was pain-free, hassle-free. The polite serviceman took my car curbside. I was immediately escorted to service personnel for processing, then awaited my loaner car. Then I was advised by text/e-mail of the progress of my service. Pick-up of my car was as hassle-free as the drop-off. Excellent... More

by SSIPOS Verified Customer Verified Customer

Report | Print

Lisa Chea, our rep, is worth her weight in gold to Rallye! We have three vehicles through the dealership, and so we're there often enough for service. Lisa makes the process fast and easy and pleasant every ti We have three vehicles through the dealership, and so we're there often enough for service. Lisa makes the process fast and easy and pleasant every time. She is a true asset to Rallye Motors. More

by DANLNIGRO Verified Customer Verified Customer

Report | Print

repairs was done on time Always repairs are done without any delay. Lisa Chea is very caring, and i am so happy that she is taking care of all problems. Always repairs are done without any delay. Lisa Chea is very caring, and i am so happy that she is taking care of all problems. More

by PNOGHREY Verified Customer Verified Customer

Report | Print

Excellent Helpful and knowledgeable representatives I highly recommend Rallye and its staff. They made my visit very easy and jept me informed of the service a Helpful and knowledgeable representatives I highly recommend Rallye and its staff. They made my visit very easy and jept me informed of the service and progress More

by JOEL28 Verified Customer Verified Customer

Report | Print

Excellent job Excellent customer service experience and wonderful product. This is our second Mercedes Benz and second car with rally Roslyn. Thank you for all you Excellent customer service experience and wonderful product. This is our second Mercedes Benz and second car with rally Roslyn. Thank you for all your help. More

by ADAMGRYNBERG Verified Customer Verified Customer

Report | Print

Wonderful experience My husband and I recently bought two certified Mercedes suvs. The service and treatment given to us by Rodni Teimourian was absolutely superb. My husb My husband and I recently bought two certified Mercedes suvs. The service and treatment given to us by Rodni Teimourian was absolutely superb. My husband, who has been in the car business for 40 years was totally impressed by Rodni in regard to his professionalism and honesty. Much thanks also to Walter Ryder and Lisa Chea for their exceptional assistance. More

Report | Print

5 STAR SERVICE! I couldn't ask for better service! When I need any service or repair, I only work with Lisa. I know my vehicle and I will be taken care of. When I pic I couldn't ask for better service! When I need any service or repair, I only work with Lisa. I know my vehicle and I will be taken care of. When I pick up my vehicle, I have confidence it will be returned performing better and cleaner than when I dropped it off. Thank you. I have never had a better experience at a car dealership / service center. More

Report | Print

RALLYE IS SIMPLY THE BEST! Lisa was excellent. Very understanding, patient and she followed up with me. The entire service team at Rallye made an unpleasant situation smooth & s Lisa was excellent. Very understanding, patient and she followed up with me. The entire service team at Rallye made an unpleasant situation smooth & seemless. My car left my (9 month) pregnant wife stranded on the side of the highway. Roadside came, issued us a loaner and ultimately, I was able to get into a new car based on the repeated service issues my vehicle had. I don't expect any luxury car to be perfect. They have a lot electronics which can become defective at any moment. The EXPERIENCE from Lisa and the service management team (Charlie & Keith) was fantastic. Anyone can sell you a car, but great service and a pleasant experience when you are frustrated and having problems is hard to find. I'm a raving fan of Rallye and I HIGHLY recommend you purchase from them. - Kevin Douglas More

Report | Print

First Class Service. So glad I made the switch to Rallye MB . The care and customer service is a ten in my book. They are helpful, knowledgeable, caring, and understanding. The Service manager and his team . The care and customer service is a ten in my book. They are helpful, knowledgeable, caring, and understanding. The Service manager and his team are first class and I highly recommend them More

Report | Print