Lindsey Valentine
Lindsey Valentine at Al Spitzer Ford

Lindsey Valentine

Service Advisor

Al Spitzer Ford

3737 State Road
Cuyahoga Falls, OH 44223

4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of Lindsey Valentine

October 19, 2025

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They got me in quickly and got my car back to me the same day. More

by Chris
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Recommend Dealer
Yes

Other Employees Tagged: Scott Gilmore, Corey Graham

Oct 19, 2025

Al Spitzer Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 18, 2025

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Lindsey misinformed me on an omission warranty. Completely forgot what we discussed. Cost me $220 More

by DISCENZAR
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Recommend Dealer
No
Oct 20, 2025

Al Spitzer Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 14, 2025

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The staff is helpful ,friendly & honest. My car is always ready at the time promised . More

by Me
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Recommend Dealer
Yes

Other Employees Tagged: Scott Gilmore, Corey Graham

Oct 14, 2025

Al Spitzer Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Al Spitzer Ford.

October 12, 2025

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Was able to set up an appointment quickly online. Comfortable waiting area, friendly staff and quick checkout. More

by jaejls
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Recommend Dealer
Yes

Other Employees Tagged: Scott Gilmore, David Roughley

Oct 12, 2025

Al Spitzer Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 29, 2025

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Lindsey Valentine was very nice and knowledgeable. The showroom is clean and inviting. Good coffee too. More

by reckiwi1
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Recommend Dealer
Yes
Sep 30, 2025

Al Spitzer Ford responded

Thank you for your thoughtful review! We’re glad to hear Lindsey provided knowledgeable and friendly service, and that you enjoyed our clean showroom and amenities. We look forward to welcoming you back again soon.

August 25, 2025

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Spitzer worked with me on scheduling. My appointment change the date quickly and responded perfectly highly recommended.Thank you More

by Brian
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Recommend Dealer
Yes
Aug 26, 2025

Al Spitzer Ford responded

Our customer satisfaction is very important to us so we do our best to accommodate our customers needs and schedules to be as efficient as possible. Brian, we hope you visit us again any time you are in need of automotive care. It would be our honor to serve you.

May 14, 2025

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When I arrived at Spritzer Ford for my service appointment, Lindsey Valentine greeted me with a smile and asked how she could help me. I told her I was there for an oil change and tire rotation. S More

by Bill Braniger
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Recommend Dealer
Yes
May 14, 2025

Al Spitzer Ford responded

We appreciate your positive review, Bill! It is an honor to have earned your confidence and loyalty, and we are so glad that Lindsey was both helpful and informative. We look forward to continue providing you with the same 5-star service in your visits to come. Safe travels!

March 19, 2025

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Ford Spitzer in Cuyahoga Falls is clean and the people are very welcoming! My service rep was Lindsey Valentine and she was amazing, she really knows her stuff! She fully explained what they were going More

by Denise
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Recommend Dealer
Yes
Mar 20, 2025

Al Spitzer Ford responded

Denise, thank you for your positive review and recommendation! Providing thorough and efficient service is so important to us, and we are glad that Lindsey's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 19, 2025

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We bought a Spitzer certified used car last March. Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with every More

by glsandmann
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Zanko , Customer Service

Feb 20, 2025

Al Spitzer Ford responded

Thank you for your wonderful review! We are happy to hear that our team was both helpful and informative. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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