Lindsey Roberts

No real answer to diagnostic. Felt very unwelcomed every time. Had my truck mixed up with someone else’s car. Felt very unwelcomed every time. Had my truck mixed up with someone else’s car. More

by seaver3434 Verified Customer Verified Customer

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Al always the service department treated me as family and took care of my service needs in a timely manner. Highly recommend this dealership and service center. I'm not certain of the name of the lot work took care of my service needs in a timely manner. Highly recommend this dealership and service center. I'm not certain of the name of the lot worker who takes care of the vehicle's, but he always takes the time to chat when he is greeted. A very valued employee and I pray that he is acknowledged. NOTE: It would be extremely nice if the lounge had fresh coffee. For example, a coffee pod brewing machine like Keurig. More

by bfarley374 Verified Customer Verified Customer

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One of the best in our region. Not the dealership i bought my truck but will probably be the next place I purchase from. Not the dealership i bought my truck but will probably be the next place I purchase from. More

by Coal miner Verified Customer Verified Customer

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Everybody there have been honest, friendly, helpful, caring, and kurtious. Service and dealing with the service department is awesome. caring, and kurtious. Service and dealing with the service department is awesome. More

by dwightssmith58 Verified Customer Verified Customer

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They have great communication and always kept me informed of everything that was happening. Great work and it came back better than new. of everything that was happening. Great work and it came back better than new. More

by sdakovich1 Verified Customer Verified Customer

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They have covered the windows in the service waiting area so you can no longer see what the mechanics are doing. I requested a mod x tire rotation and no impact to be used. The service writer wrote front t so you can no longer see what the mechanics are doing. I requested a mod x tire rotation and no impact to be used. The service writer wrote front to back rotation. I got a front to back tire rotation. I can tell by marking my tires. I don't know if an impact was used or not or if the tire lug nuts were torqued to 140 ft lbs or not. I ask the new car manager when they covered the windows in the service waiting area and he told me in July. I said I guess that is why I will be changing my own oil. He said, "There you go". I took that as I really don't care. I received an email to call and discuss my rating. When I called, they were not sure who should get the call and was put on hold. When they came back, they said I needed to talk to the service manager, but he had stepped out and would call me back on Monday. That has never happened. In the future I will only be in for warranty work. I will get my tires rotated at Discount Tire, where I can watch. More

by skipwininger Verified Customer Verified Customer

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The Service Department went the extra mile to evaluate the issues of my car and especially work with my extended warranty to coordinate repairs covered under warranty. I am very impressed with their effor the issues of my car and especially work with my extended warranty to coordinate repairs covered under warranty. I am very impressed with their efforts. I plan to make this my destination for servicing my vehicle ! More

by JOHNELLIOTT2002 Verified Customer Verified Customer

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Excellent service. The team started on time and completed my service very timely. They are very professional and took care of my service in a very efficient manner. The The team started on time and completed my service very timely. They are very professional and took care of my service in a very efficient manner. The waiting area was comfortable and clean with internet access. Great service!! More

by EDEATON1103 Verified Customer Verified Customer

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Good service manager. Explained all info in great detail. GMC, GMC, GMC, GMC and GMC. Explained all info in great detail. GMC, GMC, GMC, GMC and GMC. More

by MKARIDER Verified Customer Verified Customer

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Lindsey Roberts in the service department is wonderful. I find it very important to have a good working relationship with all department, and she is instrumental for her department treating everyone as a v I find it very important to have a good working relationship with all department, and she is instrumental for her department treating everyone as a valued person. Jeff Lewis, the manager of the department always checks on the customers and is VERY helpful. John Brooks, the salesman that sold me my 2500HD finds the time to always check on me if he notices that I am at the dealership. I consider this dealership family and they will have me as a returning customer. More

by bfarley374 Verified Customer Verified Customer

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