Lindsey Roberts

Whole process was easy. Customer service was excellent. I used the shuttle service and the service was great. Alex I believe was my driver. The service writers were very nic Customer service was excellent. I used the shuttle service and the service was great. Alex I believe was my driver. The service writers were very nice. More

by UNCLEBUSH01 Verified Customer Verified Customer

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People in the service entrance are very friendly and helpful any time I go in for service. helpful any time I go in for service. More

by GTIPTON Verified Customer Verified Customer

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Great! . Always take my car into the dealership for service. Friendly and timely service. Easy to get appointment . Always take my car into the dealership for service. Friendly and timely service. Easy to get appointment More

by dorton_linda Verified Customer Verified Customer

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Quick service and the waiting room is better than majority of dealerships I've been at in the area. Actually had comfortable seating and a TV with a remote so I'm im not stuck watching some leftist T majority of dealerships I've been at in the area. Actually had comfortable seating and a TV with a remote so I'm im not stuck watching some leftist TV show. More

by CS28LB Verified Customer Verified Customer

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The service department took good care of me and fixed my vehicle quickly. Thanks for getting me back on the road. vehicle quickly. Thanks for getting me back on the road. More

by joshbuttry Verified Customer Verified Customer

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I have no farther comment . This should be good enough to answer your request. OK This should be good enough to answer your request. OK More

by PKIDD Verified Customer Verified Customer

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Champion GMC in Kingsport gained a permanent customer. I have gone to multiple dealerships and not one wanted to talk. I walked into Champion expecting them in turning me away. They didn't. I have noticed I have gone to multiple dealerships and not one wanted to talk. I walked into Champion expecting them in turning me away. They didn't. I have noticed all dealerships push for leases, but refuse to except the end-lease agreement because dealers don't make no money on the deal unless the own it. Champion did the exact opposite. Ed was absolutely amazing! I think in his heart he knew I was going to lose my car and not be able afford another car. After 6 hours of Ed and Kevin working hard together, Ed presented me with an offer. An offer I was not expecting. An offer I was excited to except. Then another offer was presented. I want to start to cry. The offer was even better than the other. They were able to help me save my car. I am forever grateful. This dealership is not greedy and selfish at at all. Including the shop, they too went above and beyond to figure out a warranty issue and dealing with other dealerships neglect. I can not express all the thank yous in the world. A recommendation is in order here. More

by jcioni1972 Verified Customer Verified Customer

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The service department is top notch in my opinion they are very considerate and nicr are very considerate and nicr More

by weeks423 Verified Customer Verified Customer

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A great service department. They really take care of you before, during and after the service is completed. They really take care of you before, during and after the service is completed. More

by MAJCOLONEL Verified Customer Verified Customer

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Wait time was long but given they were working with a warranty company and an engine issue I wasn’t upset. They got my car squared away and really appreciate the service team and all the work they do. warranty company and an engine issue I wasn’t upset. They got my car squared away and really appreciate the service team and all the work they do. More

by AMBERROGAN21 Verified Customer Verified Customer

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