Linda Wilcox

The service was great, but they did not address the initial issue which brought us to the dealership, but they did find additional work that needed to be addressed. Also, we had a remote starter insta initial issue which brought us to the dealership, but they did find additional work that needed to be addressed. Also, we had a remote starter installed by the dealer a year before which would no longer work. The service technicians did not know how to activate it. After searching on the internet, I found that the remote starter would go into a sleep mode if not used for a period of time and just needed to be "woken up". All in all, the service was very professional and plan on using them for future service. More

by BILLJONES225 Verified Customer Verified Customer

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Poor service on the purchasing paper work. Will think long and hard before purchasing another vehicle there Will think long and hard before purchasing another vehicle there More

by JESSC155 Verified Customer Verified Customer

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Didn’t realize Patriot is now Imperial! Always appreciate the brisk service there. It’s nice to just pop in without appointment for oil changes and a quick wash! Always appreciate the brisk service there. It’s nice to just pop in without appointment for oil changes and a quick wash! More

by JIMIZLACH Verified Customer Verified Customer

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I kindly asked please don’t adjust my seat im 79 and it’s not electric so it’s hard for redo it they moved the seat back and adjusted the back of the seat I could understand it if they were driving some wher not electric so it’s hard for redo it they moved the seat back and adjusted the back of the seat I could understand it if they were driving some where but they are only moving it 50 feet More

by SUEBLAKE80 Verified Customer Verified Customer

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Very customer service- forward from start to finish. Everyone takes pride in their work and it shows... Everyone takes pride in their work and it shows... More

by MARK Verified Customer Verified Customer

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My car has been waiting on a radio for 2 months I’ve been in a loaner car for the last two years off and on because things have not been fixed correctly or fixed in general in a loaner car for the last two years off and on because things have not been fixed correctly or fixed in general More

by CAMDEL Verified Customer Verified Customer

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Very easy to schedule appointment. Quick service and staff was pleasant and knowledgeable. Will definitely continue working this dealership Quick service and staff was pleasant and knowledgeable. Will definitely continue working this dealership More

by C9.CAROL Verified Customer Verified Customer

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Good information and collaboration with the service advisor. Clear feedback on what the plan of attack was on my extended warranty issue. advisor. Clear feedback on what the plan of attack was on my extended warranty issue. More

by FTLESO Verified Customer Verified Customer

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Glad Nikki is still there I wouldn't be doing business if otherwise. Thank you if otherwise. Thank you More

by PINGMAN22 Verified Customer Verified Customer

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I purchased a warranty for my car that covered all manufacturer’s recommended services. When I brought my car into the service department, they did not want to honor the warranty manufacturer’s recommended services. When I brought my car into the service department, they did not want to honor the warranty More

by pam Verified Customer Verified Customer

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