Looking for a used F150 for our son, and we thought this
one was very fairly priced....
$23,200....we didn't haggle. We said sold, we will buy the truck.
The invoice comes back at OVER $30,000. They sai
one was very fairly priced....
$23,200....we didn't haggle. We said sold, we will buy the truck.
The invoice comes back at OVER $30,000. They said since we weren't financing or trading in a vehicle, the internet price wasn't valid.
Mind you, early on in our visit, we told them we would be paying cash and not financing or trading in a vehicle. Zero mention of the price changing. A test drive and about 90 minutes later.....price change. They will lie and tell you we tried to negotiate or asked them to cover an independent third party inspection....complete lie. We offered to pay their advertised price.
AVOID AVOID AVOID
More
by soonerfletch
Jun 23, 2025 -
Metro Ford of OKC responded
Thank you for the feedback. Your statements do not reflect the full context of the interaction—such as their request for a second key, attempts to negotiate pricing, and a request for us to cover additional costs for an independent inspection. We did clearly communicate that all discounts included available incentives. Although we were unable to meet their expectations, we sincerely apologize for not delivering the level of service we aim to provide.
Linda and Patrick did an outstanding job working with me
to get my F-150!
Much appreciate their efforts on my behalf.
Jerry G.
to get my F-150!
Much appreciate their efforts on my behalf.
Jerry G.
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by jerry.gates
Verified Customer
Verified Customer
May 23, 2025 -
Metro Ford of OKC responded
Thank you, Jerry! We’re thrilled to hear Linda and Patrick took great care of you. Enjoy your F-150, and we truly appreciate your kind words!
Shannon is very nice and knowledgeable.
He was very helpful and answered all questions I had.
He was very helpful and answered all questions I had.
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by cory
Mar 07, 2025 -
Metro Ford of OKC responded
Thanks for your feedback, Cory! We're glad to hear Shannon was helpful and knowledgeable. Let us know if you ever need anything! 🚗👍
Quick in and out service.
Waited at the dealer and it took them about 40 minutes to get my oil change done.
Waited at the dealer and it took them about 40 minutes to get my oil change done.
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by haviles123
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Austin Fitzgerald
Jan 24, 2025 -
Metro Ford of OKC responded
Thank you for your feedback! We're glad we could provide quick and efficient service for your oil change. We look forward to seeing you again! 🚗✨
Chris Derrick always takes time to understand our needs,
then finds the vehicle to meet our needs!
This is our 4th vehicle purchase from Chris Derrick and Metro Ford!
then finds the vehicle to meet our needs!
This is our 4th vehicle purchase from Chris Derrick and Metro Ford!
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by rbrower
Oct 30, 2024 -
Metro Ford of OKC responded
Thank you for your loyalty and kind words! We're thrilled to hear Chris continues to deliver great service. We truly appreciate your trust in us and look forward to assisting you with your next vehicle!
Outstanding customer service made it a great experience
for me took care off of all my needs
for me took care off of all my needs
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by SNUFFYSAL
Verified Customer
Verified Customer
Oct 14, 2024 -
Metro Ford of OKC responded
Thank you for taking a moment to rate your experience, Sal. We're thrilled to hear that our team provided outstanding customer service and met all your needs. We appreciate your business and look forward to seeing you again!
Linda is awesome, very professional, We will always
come back and recommend Metro Ford!! All because of LINDA !
come back and recommend Metro Ford!! All because of LINDA !
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by apryl2012
Verified Customer
Verified Customer
Jun 20, 2024 -
Metro Ford of OKC responded
Thank you, Apryl2012! We're thrilled to hear that Linda provided you with awesome and professional service. We appreciate your loyalty and your recommendation!
Everyone was very professional and a pleasure to work
with. My problem was the internet pricing was misleading. We wanted the car and Linda was wonderful, but it still took three hours from the time we w
with. My problem was the internet pricing was misleading. We wanted the car and Linda was wonderful, but it still took three hours from the time we walked in until we closed a deal. Why can't I buy a car in an hour or so? The delivery of the car was great and Brian showed us many features.
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by steve@stephenmeyerokc.com
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Chan
, Austin Fitzgerald
May 15, 2024 -
Metro Ford of OKC responded
Thank you, Steve@stephenmeyerokc.com! We're glad to hear that our team was professional and enjoyable to work with, and we appreciate your feedback regarding the internet pricing. We strive to streamline our process and will take your comments into consideration for improvement. We're delighted that Linda and Brian provided excellent service during the delivery of your car!
Metro Ford was transparent and easy to work with, I paid
what I expected to. Would work with them anytime
what I expected to. Would work with them anytime
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by Zwelkins
Other Employees Tagged:
Austin Fitzgerald
May 03, 2024 -
Metro Ford of OKC responded
Thank you for your feedback, Zwelkins! We're delighted to hear that you found your experience with Metro Ford transparent and straightforward. We look forward to working with you again in the future. If you ever need anything else, don't hesitate to reach out!
Pain free deal.
Linda made the upfront deal pretty sweet. The did exactly what I asked of them regarding trade-in. Pretty good service on the sales team. If the serv
Linda made the upfront deal pretty sweet. The did exactly what I asked of them regarding trade-in. Pretty good service on the sales team. If the service department is 1/2 this good, I’m in !!!
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by Phil
Apr 26, 2024 -
Metro Ford of OKC responded
Glad to hear you had a pain-free experience with Linda and the sales team, Phil! Here's hoping the service department lives up to the same standard. Enjoy your new wheels!
Apr 26, 2024 -
Phil responded
Met the service team and parts team today…really good crew. They have answered all questions and did so with respect.