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Lily Lands
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16 Reviews
16 Reviews
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16 Reviews of Lily Lands
February 01, 2025
Lily was without. Doubt the best service rep I have ever worked with at any dealership in my 70 years. She went above and beyond to communicate and assist me as I was Doubt the best service rep I have ever worked with at any dealership in my 70 years. She went above and beyond to communicate and assist me as I was stranded in Ellensburg with my trailer. She kept me informed which enabled me to make decisions and further assisted in verifying problem was covered by warranty. Cannot express how grateful I was to have her handle my service problem. More
by G.HEARN
Verified Customer
February 01, 2025
Their communication was very poor. Their techs appear to lack in quality with diagnosing issues. They had my truck for a month and finally fixed it with help from GM Tech. They dama Their techs appear to lack in quality with diagnosing issues. They had my truck for a month and finally fixed it with help from GM Tech. They damaged my vehicle further and had to have their damage repaired by a more reprital dealership. More
by pk.foster
Other Employees Tagged: Aaron Kiessel , Roger
January 24, 2025
All the people there are great and very very nice and they go above and beyond they go above and beyond More
by ROBERTSONGARY141
Other Employees Tagged: Aaron Kiessel
January 21, 2025
$250 for an oil change. I took it to Les Schwab and you had it tightened too tight. They couldn’t get it off the second time the first time that you guys stripped it. I took it to Les Schwab and you had it tightened too tight. They couldn’t get it off the second time the first time that you guys stripped it. More
by Calviskydoug
January 19, 2025
The staff is very friendly and helpful I took my car in for an oil change and was informed along the way and helped ! for an oil change and was informed along the way and helped ! More
by CIERAJR
Other Employees Tagged: Ron Stratton, BRET MCDONALD, Joshua Munoz, Colin Montgomery, Aaron Palmer, Jessica Perkins, Boden Parrish, Dalton Lovell, Aaron Kiessel
January 19, 2025
Excellent service with polite, professional staff. Very respectful of my time and needs. Thank you Windy for all you do. I will be sure to refer anyone in need of service or a vehicle to you Very respectful of my time and needs. Thank you Windy for all you do. I will be sure to refer anyone in need of service or a vehicle to you More
by Harley
Other Employees Tagged: Ron Stratton, Aaron Kiessel
January 16, 2025
Customer service has decline significantly in the last two years. Condesending service reps that didn't complete tasked asked for. two years. Condesending service reps that didn't complete tasked asked for. More
by btsekulich
Other Employees Tagged: Aaron Kiessel
January 14, 2025
Worked hard to help solve my automotive problem. I appreciated that. It did take a long time though. I appreciated that. It did take a long time though. More
by allob98926
Other Employees Tagged: Aaron Kiessel
January 03, 2025
Quoted us about 3 hours for work done on my car, but took six hours to complete six hours to complete More
by VANTAGECHARLOTTE
Other Employees Tagged: Aaron Kiessel
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