Lily Brough

I’ve purchased from Jennings Chevy before but not VW. I was pleasantly surprised to enjoy the same friendly, professional car purchasing experience with the VW side of the Jennings family! Lily, was awes I was pleasantly surprised to enjoy the same friendly, professional car purchasing experience with the VW side of the Jennings family! Lily, was awesome! She’s not just another pretty face, she knows how to make customers feel welcome, very friendly, and she knows car the business! She made it her mission to make sure my wife and I were satisfied! I highly recommend the Jennings family, and ask for Lily! More

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The dealership was very friendly , customer orientated in a genuine sense. Two very pleased customers when working with Lily and this dealership! She is very knowledgeable, kept mine interest in mind, rather a genuine sense. Two very pleased customers when working with Lily and this dealership! She is very knowledgeable, kept mine interest in mind, rather than just make a sale. I felt very comfortable working with both her and the dealership. I recommend Jennings VW and ask for Lily!! More

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we had excellent experience from Lily's 5-star service. we were so happy about it. Thank you, Lily. we were so happy about it. Thank you, Lily. More

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strongly recommend this dealer, they are very professional, I had a very nice experience...the services are impeccable professional, I had a very nice experience...the services are impeccable More

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This is my second car purchase at Jennings Volkswagen. I find my car experience with Jennings to be relaxed and pleasant. The opposite of every other car buying experience I’ve ever had. Daniel was helpfu I find my car experience with Jennings to be relaxed and pleasant. The opposite of every other car buying experience I’ve ever had. Daniel was helpful, Knowledgeable and very kind. All the way through to the financing process, everyone was low pressure with high levels of information. More

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What a pleasure working with the Jennings dealership! They were warm and friendly from the get-go, they were open and reasonable as we negotiated for my Atlas cross sport. But what I really appreciated w They were warm and friendly from the get-go, they were open and reasonable as we negotiated for my Atlas cross sport. But what I really appreciated was how they worked with me on my financing and got me the deal I needed. I can’t say enough. Especially about my sales person Lily. I have to mention her because she was amazing from start to finish. She explained everything so well and was so easy to work with. She showed me that she really cared about my thoughts and feelings, so I highly recommend buying a vehicle from Jennings and looking for Lily as your sales person!😊 More

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The sales department is wonderful, the service department is as bad as the sales department is good. I purchased my Atlas 3 weeks ago and the gas cap was installed incorrectly leading my check engine light t is as bad as the sales department is good. I purchased my Atlas 3 weeks ago and the gas cap was installed incorrectly leading my check engine light to come on. I purchased this car sooner than planned specifically to use it for a family trip where I needed the extra seats. I brought the car in with hopes they would at least look at it with some priority since it was only a week old. Major, who checks cars in and had been obnoxious and arrogant when I had dropped off my previous car for service said they could not do anything without an appointment but they had availability the following week when I would be gone. I begrudgingly took an 8 AM appointment when I got back and risked driving it. When I arrived with the car, I was told I could wait, probably an hour to 75 minutes for a diagnosis. I decided to go to work. Almost 2.5 hours elapsed before they even looked at the car and if it wasn't for me hounding them, it likely would have been longer. When I questioned Major about the time to even begin diagnosing he made an excuse rather obnoxiously that the previous appointments had run long. So basically in the first 30 minutes of the day they were 2 hours behind. Having been so adamant about appointments, I find it quite offensive that they did not look at the car until 2.5 hours after my appointment time. Ado the service director was unwilling to take any accountability for the behavior of his team. More

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All we can say is wow! We called asking for Lily as we read great reviews about her and she lived up to those reviews! Lily was amazing! She helped us get the best deal and We called asking for Lily as we read great reviews about her and she lived up to those reviews! Lily was amazing! She helped us get the best deal and worked with us! She made us feel very comfortable and she was very helpful and patient in answering all of our questions! She made the process super easy and so fast! If you’re looking to buy a car please ask for Lily! She is very knowledgeable and so helpful! Would recommend her to all my friends and family! More

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I was looking for a new VW Jetta sel silver color went to Jennings VW lily Brough showed me a white one that was in stock. She showed me all the features of the car and was very helpful with my needs. I had Jennings VW lily Brough showed me a white one that was in stock. She showed me all the features of the car and was very helpful with my needs. I had a great experience on negotiating the price of the car with Lily she was great I ended up buying the white Jetta and enjoy driving it. I like the Jetta more then other car manufacturers. More

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I was pleased with the purchase and willingness touch up paint spots without hesitation. But…the process took 2.5 hours in a mid-day with few other customers present. paint spots without hesitation. But…the process took 2.5 hours in a mid-day with few other customers present. More

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