Liberty Proulx
Liberty Proulx at Subaru of Kennesaw
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Liberty Proulx

Service Advisor

Subaru of Kennesaw

905 Ernest Barrett Pkwy
Kennesaw, GA 30144

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28 Reviews
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28 Reviews

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28 Reviews of Liberty Proulx

June 05, 2024

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Employee Rating

Every department is top notch - from sales, to parts, to customer service and reception! A+++ More

by smiller2099
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 07, 2024

Dealership Rating
Employee Rating

This is the 2nd car my wife and I have bought from here and they make the whole process easy and are the best dealers we have ever dealt with! More

by Sonnyfst1
Recommend Dealer
Yes

September 30, 2023

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Employee Rating

I recently purchased a new Subaru from this dealer. It was my 3 rd Subaru. I love my previous car and the experience with the other 2 dealer in the general area were fantastic. Sadly, Subaru of Kennesa More

by kag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 12, 2023

Subaru of Kennesaw responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would welcome the chance to discuss it with you. Please email Jennifer Cope at jtcope@troncalli.com with your best contact information.

August 21, 2023

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Employee Rating

John treats his customers like family. I bought our first Subaru for my son, a 2014 WRX STI, from him nearly 10 years ago. This past weekend, I traded my 2018 Crosstrek Premium for a 202 More

by atgroover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Settineri, Michael Deem , Travis Holtzclaw

Oct 12, 2023

Subaru of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Kennesaw. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 10, 2021

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Employee Rating

Took my car in for a recall and they call me and tell me I have an oil leak and it will be $3800 to fix. I said that is too expensive and that I had no oil leaking prior to bringing my car to the dealership More

by leah.landi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Matthew Celender, Stephen Barnes , Jeremy Sanders

March 13, 2020

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Employee Rating

Lou is the best he started as managing our sales and after 15 purchases I consider him a great friend taking care of my wife Cathy and my automotive needs since 2009 thanks Lou you have done what I was More

by bargingenie
Recommend Dealer
Yes

Other Employees Tagged: Louis Kaissieh, Johnny Poole Jr., William Howard, Matthew Celender , Art Baldwin, Charles Bayard, Perry Eastep

August 31, 2019

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Employee Rating

Subaru will not admit their problem I have had oil burning issues with my 2012 Forrester and my 2015 Forrester. Subaru says it is perfectly normal for me to have to come in every 2000 mi More

by KAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Exton Howard

March 25, 2019

Dealership Rating
Employee Rating

Third Vehicle in Two Years How many car buyers take the time to review and praise a dealership? Not many but this one is worth it. As long time Subaru buyers (we are on our 8t More

by OutbacksRock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny Poole Jr., Ralph Kurland , Todd Estes

Mar 27, 2019

Subaru of Kennesaw responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Subaru of Kennesaw

September 16, 2017

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Employee Rating

Staff was courteous and considerate I made an appointment, and brought my car in. The staff was ready to work on my vehicle and they had it ready when they said they would. The dealers More

by JaRyals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Miranda Searl

Oct 11, 2017

Subaru of Kennesaw responded

Thank you for taking the time to post a review and we have made changes over the past few years in response to customer feedback regarding oil changes. We are always happy to see customers for "drop-in" oil change visits but always caution that wait times can be highly unpredictable. We appreciate your compliments about our staff!

June 14, 2017

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Employee Rating

Just Like Family This is my second Subaru from Subaru of Kennesaw. It is like having a car dealer in the family. They know me, my wife and always treat us like we are More

by Michael Seden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Frazier

Jun 14, 2017

Subaru of Kennesaw responded

Thank you for the great review, we hope to see you again soon at Subaru of Kennesaw!

1

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