Lexi Wilson
Lexi Wilson at Boucher Hyundai of Janesville

Lexi Wilson

Service Advisor

Boucher Hyundai of Janesville

2009 Milton Ave
Janesville, WI 53545

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3 Reviews
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3 Reviews

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3 Reviews of Lexi Wilson

June 19, 2025

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We waited about a month for our engine to be fixed. They rushed putting in the engine to where it started having issues starting. The batter wasn't even connected completely!! Which from the sounds of More

by greenlau
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 22, 2025

Boucher Hyundai of Janesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ross Cartwright Service Manager 608-750-1200

Jul 01, 2025

greenlau responded

I reached out to the dealership via their website. Still have yet to hear from someone about my concerns. So i guess my issue isn't of importance to the janesville hyundia dealership.

June 17, 2025

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Excellent availability for appointments, customer service is excellent, & communication is excellent. I appreciate the videos of the service which allows for other decisions that might need to be made. More

by MD-VP
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Kapp

Jun 17, 2025

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

May 30, 2025

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I’m on time : out on time. Staff were all very courteous and professional, answered all my questions. More

by Ellen McDermott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Boucher Hyundai of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Janesville! Ross Cartwright Service Manager 608-750-1200

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