Lexi Montero
Lexi Montero at Sands Chrysler Jeep Dodge RAM
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Lexi Montero

Service Advisor

Sands Chrysler Jeep Dodge RAM

501 N West End Blvd
Quakertown, PA 18951

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4.8
67 Reviews
4.8

67 Reviews

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67 Reviews of Lexi Montero

April 19, 2025

Dealership Rating
Employee Rating

I love the service department. It's a rare that you find a place that you can trust to fix the issue and create new ones. The service is outstanding and they try to accommodate an More

by jdavis6205
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Ray McKnight

Apr 21, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you so much for the kind words! We’re so glad to hear you’ve had such a positive experience with our service department. We always strive to provide trustworthy service and make sure everything is taken care of properly. Your feedback means a lot, and we truly appreciate your continued trust in us. If there's ever anything we can do to make your experience even better, don't hesitate to let us know. We’re here to help! Best regards, Dave LaBar General Manager

April 16, 2025

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Great experience at Sands! Excellent and friendly customer service. Excellent and professional service on my Jeep Compass. Thank you Sands! More

by valmolettiere
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2025

Sands Chrysler Jeep Dodge RAM responded

Hi Val, Thank you so much for the kind words! We're thrilled to hear you had a great experience with us and that your Jeep Compass received the care it deserves. Our team takes pride in delivering friendly and professional service, and it means a lot to know it made a difference. We truly appreciate you choosing Sands and look forward to seeing you again down the road! Sincerely, Dave LaBar General Manager

April 14, 2025

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I always have a great experience here. The staff is friendly and knowledgeable and doesn’t force sell things you do not need. More

by jroessle33
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield

Apr 21, 2025

Sands Chrysler Jeep Dodge RAM responded

Wow! Thank you for your kind words. We are so happy you find the staff friendly and knowledgeable and that you don't feel forced into anything. We look forward to servicing your vehicle in the future! Thank you, Dave LaBar General Manager

April 10, 2025

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The work was not performed properly even after I brought it back a second time. Never handed me a new paper for the alignment. They just handed me the keys and said it was done properly. As soon as I drove More

by kstrauss114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ray McKnight

Apr 17, 2025

Sands Chrysler Jeep Dodge RAM responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall service experience. Can you please contact me at your earliest convenience? Best, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Apr 17, 2025

kstrauss114 responded

Please call me at your earliest convenience. 267-222-0905 Thank you, Kim Strauss

April 08, 2025

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Amy Mansfield and crew were amazing! From drop off to pick up. Great communication along the way and absolutely the best service experience I have ever had at a dealership. Thank you all More

by briantodic
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Ray McKnight , Tony Dizenzo

Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Brian, Wow—thank you so much for the amazing review! We’re thrilled to hear that Amy Mansfield and the team delivered the best service experience you’ve ever had at a dealership. From drop-off to pick-up, clear communication and top-notch care are exactly what we strive for. We’ll be sure to share your kind words with the whole crew—they’ll really appreciate it. Thanks again, and we look forward to serving you next time! Thank you, Dave LaBar General Manager

April 08, 2025

Dealership Rating
Employee Rating

Always satisfied with service, employees are professional and respectful. Will be using again for sure. More

by cwood381
Recommend Dealer
Yes
Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you for the kind words and continued trust in our team! We’re so glad to hear that our professional and respectful service keeps you coming back. It’s always a pleasure to serve you, and we look forward to seeing you again soon! Thank you, Dave LaBar General Manager

April 04, 2025

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Employee Rating

Easy to schedule, great communication during the service, easy pick up experience and nice people to deal with. More

by gheft20
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield

Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you for the fantastic feedback! We're so glad to hear that scheduling was easy, communication was clear throughout, and your pick-up experience was smooth. It’s always our goal to make service visits as convenient and stress-free as possible, and it’s great to know our team delivered. We truly appreciate your kind words and look forward to serving you again! Thank you, Dave LaBar General Manager

April 03, 2025

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just a great job as usual from the sands team as usual would give 10 stars if i could love the service department there More

by Robertvendetti
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amy Mansfield, Ray McKnight

Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

HI Robert, We are so happy to hear your service experience was great! Thank you for the kind words and see you at your next service. Thank you, Dave LaBar General Manager

April 03, 2025

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Employee Rating

All of the employees at Sands are pleasant and easy to work with. The service department is awesome!! More

by harrox1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you so much for the kind words! We’re so glad to hear that your experience with the entire Sands team was a positive one—and that our service department stood out. We take pride in creating a friendly, hassle-free environment, and it’s great to know that came through in your visit. We appreciate your support and look forward to helping you again in the future! All the best, Dave LaBar General Manager

Apr 14, 2025

Sands Chrysler Jeep Dodge RAM responded

Thank you so much for the kind words! We’re so glad to hear that your experience with the entire Sands team was a positive one—and that our service department stood out. We take pride in creating a friendly, hassle-free environment, and it’s great to know that came through in your visit. We appreciate your support and look forward to helping you again in the future! All the best, Dave LaBar General Manager

March 26, 2025

Dealership Rating
Employee Rating

Work requested was done in a timely manner and everyone was friendly as usual no problems More

by kdschnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Sands Chrysler Jeep Dodge RAM responded

kdschnell, Thank you for your great review! We're happy to hear that the work was completed on time and that our team provided friendly service as always. It's our goal to make every visit smooth and enjoyable. We appreciate your feedback and look forward to serving you again in the future!

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