Lex Arencibia

Came in to look at cars, did not expect to be going home in one. Ramsey and Lex worked hard to make it happen, thanks guys in one. Ramsey and Lex worked hard to make it happen, thanks guys More

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Communication absolutely sucks. Bought a car with some hail damage and was told it would be repaired. I have called the salesman several times with no success in getting scheduled s Bought a car with some hail damage and was told it would be repaired. I have called the salesman several times with no success in getting scheduled still. Left a voicemail for the sales manager lex and still have not gotten a call back. Extremely disappointing experience. Would not recommend this place. More

by CHANDLAR Verified Customer Verified Customer

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Decided to buy an Audi I had seen on the lot here that looked to be in great condition, traded in my GR86 for it. In the begining the process was ok, didn't care for our final sales rep we were stuck with looked to be in great condition, traded in my GR86 for it. In the begining the process was ok, didn't care for our final sales rep we were stuck with named Chuck, rude and pushy. After the whole process, signed contract, rates, etc. I get a call a week later saying I wasn't approved for loan and had to come back in to resign a new contract. Finally came back in and delt with Lax for the whole process. They ended up taking away some things that were offered and raised my monthy payment by $10. Lax promised he would take care of the issues I had with the car because I was told it had a 5 star "inspection". Upon my inspection, it had no coolant, very low oil which they said they just serviced, had to bring it back in for them to redo it. Air filter completely dirty and black, cabin air filter dirty, and car was not filled up as promised or detailed properly. Tried to get into contact with Lax for 2 weeks before giving up. They smile in your face just to make a sale and then treat you like crap right after. Will never buy a car here again nor will I be bringing my car back for any kind of service. 5 star inspection my ***. More

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Sadly it was the worst car buying experience I have ever had. Will not be recommending to friends or family. Will be filing several complaints. had. Will not be recommending to friends or family. Will be filing several complaints. More

by luxiebear0608 Verified Customer Verified Customer

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The GM wasn't professional enough to call back a customer that had some major concerns about their process. I love the car but I will never do business nor will I ever recommend this dealership. They just d that had some major concerns about their process. I love the car but I will never do business nor will I ever recommend this dealership. They just don't car, I trained thousands of sales people in my career and I my sales staff were tought to care and do whatever it took to earn referral and repeat clients, this dealership does the exact opposite. Sorry but I was nit impressed in the least so I'll never return. More

by michael.trujillo63 Verified Customer Verified Customer

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Matthew was the best sales person I have dealt with in a very long time. He has a bright future at Rocky Mountain Brokage very long time. He has a bright future at Rocky Mountain Brokage More

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Friendly, neat and clean. They were open to ALL my questions and ideas. Thank you for treating me like part of the family! They were open to ALL my questions and ideas. Thank you for treating me like part of the family! More

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Nice place. Friendly staff. Jeremy and Lex were very helpful and I was able to get the vehicle I was interested in. Friendly staff. Jeremy and Lex were very helpful and I was able to get the vehicle I was interested in. More

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Huge thanks to lex for making things possible, Chris for helping getting paperwork done quick and efficiently, Rocky for working on us on the price, and eddy our finance manager. Another huge thanks to Maik helping getting paperwork done quick and efficiently, Rocky for working on us on the price, and eddy our finance manager. Another huge thanks to Maikol our salesman got us in the perfect vehicle will come back. More

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Kaleb and the team at Rocky Mountain Auto went above and beyond my expectations to help me yesterday. After I showed up at a different dealership to buy a car that wasn't what was advertised. I found the ca beyond my expectations to help me yesterday. After I showed up at a different dealership to buy a car that wasn't what was advertised. I found the car I wanted on cargurus, and Kaleb picked me up at his competitor's dealership with only an hour left open on a Friday night. Kaleb and the team stayed late and got me a better car and a better deal than the auto financing I already had set up. I would highly recommend checking with Rocky Mountain Auto first whenever you're in the market for your next vehicle. Save the time I wasted all day going to the wrong dealerships. I spent a day and a half with other dealers who didn't come through with what they were advertising. I had traveled two hours to buy a car, and thanks to Kaleb and his team I left Colorado Springs with a better car for cheaper than I had originally traveled for. Thank you for a great experience and I hope this review helps others save the time I wasted not going to Rocky Mountain Auto first! I will add that I'm self employed and have challenged credit and they still got me a great deal on an awesome car! I would rank them 10/10 More

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