Lewis Pichardo
Lewis Pichardo at Greenway Kia West Palm Beach
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Lewis Pichardo

Service Manager

Greenway Kia West Palm Beach

735 South Military Trail
West Palm Beach, FL 33415

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3.8
9 Reviews
3.8

9 Reviews

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9 Reviews of Lewis Pichardo

November 09, 2024

Dealership Rating
Employee Rating

I had a 9AM appointment. I was promised an hour long service. But it took longer than what they said. I left at 12PM, an 3 hour long service. I was not happy with the fact th More

by JohnMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Yunck

Nov 09, 2024

Greenway Kia West Palm Beach responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

October 24, 2024

Dealership Rating
Employee Rating

Evelyn kept me fully informed about the progress of the work on my car. Things were fully explained about proposed work and issues discovered. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evelyn. 5 Stars

Oct 25, 2024

Greenway Kia West Palm Beach responded

Matt, we're glad to hear that Evelyn kept you informed and explained everything clearly during your visit to Greenway Kia West Palm Beach. Thank you for sharing your experience with us!

October 23, 2024

Dealership Rating
Employee Rating

I had a 1 PM appointment for service. I arrived 2 minutes early and was 2nd in line. There were tons of employees hanging around and moving around but after waiting 20 minutes there were More

by ckuper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Yunck

Oct 24, 2024

Greenway Kia West Palm Beach responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. If you're open to giving us another chance, please reach out to us directly so we can try to help. Thank you.

September 24, 2024

Dealership Rating
Employee Rating

Very friendly, excellent service, great people good Location, will recommend this dealer to all of our friends. More

by todai168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Yunck

Sep 25, 2024

Greenway Kia West Palm Beach responded

Thank you for the glowing review! We're delighted to hear that our team at Greenway Kia West Palm Beach provided excellent service and a great experience. We appreciate your recommendation!

September 21, 2024

Dealership Rating
Employee Rating

Excellent service and customer concerns kept well advised of the vehicle status vehicle returned in perfect condition More

by Kayeleslie9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Cruz

Sep 21, 2024

Greenway Kia West Palm Beach responded

Thank You so much Leslie! I'm grateful to hear that Albert was a great help to you and was able to provide an amazing customer service during your visit at Greenway Kia West Palm Beach, We look forward to assist you again in the future!

September 14, 2024

Dealership Rating
Employee Rating

Everyone was polite and helpful. Agent that was helping us was on his second day on the job and he did an amazing job! More

by crystalcespedes845
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Greenway Kia West Palm Beach responded

Thank you for sharing your experience! We're delighted to hear our team at Greenway Kia West Palm Beach provided excellent service. We appreciate your support and look forward to serving you again!

September 11, 2024

Dealership Rating
Employee Rating

Service rep was great. He listened to me and was very thorough on explaining how long it would take to perform the service being done and was accurate. Very polite and resp More

by Sharond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Yunck

Sep 11, 2024

Greenway Kia West Palm Beach responded

Sharond, we're glad to hear our service rep provided a thorough and respectful experience at Greenway Kia West Palm Beach. Thanks for sharing your positive feedback!

August 03, 2024

Dealership Rating
Employee Rating

Not happy with the service I received Took in my car for one problem, and it was not taken care of had other work done, but not what I took it in for More

by Koolkarlbelize
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 03, 2024

Dealership Rating
Employee Rating

It was a good experience, everyone was very friendly and helpful. Will definitely be back soon More

by Larkon39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2024

Greenway Kia West Palm Beach responded

We're glad you enjoyed working with us, Larkon! We appreciate your business and your positive feedback , we hope to see you for another great visit at Greenway Kia West Palm Beach

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