Lewis Pichardo
Lewis Pichardo at Audi West Palm Beach

Lewis Pichardo

Service Advisor

Audi West Palm Beach

2101 Okechobee Boulevard
West Palm Beach, FL 33409

not yet
rated
17 Reviews
not yet
rated

17 Reviews

Write a Review

17 Reviews of Lewis Pichardo

December 29, 2023

Dealership Rating
Employee Rating

Exceptional service always rovides an Audi loaner. Easy to make an appointment and car returned cleaner then I brought it in. High tech service review with video wraps up your device prior to pickup More

by DR VIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Romeo

Jan 02, 2024

Audi West Palm Beach responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Audi West Palm Beach! We can't wait to see you again, have a great day.

August 04, 2023

Dealership Rating
Employee Rating

Service director needs desperate help. Constantly staring outside of his office. Very uncomfortable. Felt like a zoo animal. Sickening. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2023

Audi West Palm Beach responded

Thank you for this feedback. We're regret to see that you didn't have the best experience at our dealership. Would you mind sending us a message to vip@audiwpb.com with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 25, 2023

Dealership Rating
Employee Rating

Great, efficient and friendly service. Love going to this location and the staff is amazing More

by Jigna Solanki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2023

Audi West Palm Beach responded

We appreciate your business and our team looks forward to serving you again soon!

March 04, 2023

Dealership Rating
Employee Rating

I was greeted at the service center and promptly escorted to my service rep right on time for my appointment. More

by Jake516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2023

Audi West Palm Beach responded

Thank you for this 5-star rating and review! We truly appreciate your feedback.

January 23, 2023

Dealership Rating
Employee Rating

From entering the service dept. to the final pickup your team were extremely courteous and prompt. More

by Stephen ackerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Audi West Palm Beach responded

Stephen, thank you for choosing Audi West Palm Beach and for this great rating and review. We truly appreciate the feedback and look forward to seeing you again in the future.

December 08, 2022

Dealership Rating
Employee Rating

Great service , great waiting area, friendly people , fast, accurate , respectful of my time and concerns More

by Alejandro C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Audi West Palm Beach responded

Thank you so much for choosing Audi West Palm Beach! Please let us know if we can be of any more assistance!

November 03, 2022

Dealership Rating
Employee Rating

Amazing dealership! I have been to dealers all over the country in Seattle, Las Vegas, Louisiana, and here. This is the best ever. In particular, Lewis Pichardo is outst More

by brianeschulz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Iacuone, Jessica Morales

Nov 10, 2022

Audi West Palm Beach responded

Thank you for taking the time to leave us a positive review and mentioning Lewis was outstanding. Our team strives for excellence when it comes to customer service. We hope to see you again sometime in the future!

May 26, 2022

Dealership Rating
Employee Rating

Fast, professional and efficient service and always willing to help through buying process or service schedules. More

by Pavel Cosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aly Saleh, Adam Romeo , Allan Wolfson

Jun 20, 2022

Audi West Palm Beach responded

Pavel - Thank you for this 5-star rating and great review. We are glad to hear you had a nice experience during your visit to our service department.

May 19, 2022

Dealership Rating
Employee Rating

Got me in and out quickly with a loaner and answered all of my concerns, More

by HCL66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Audi West Palm Beach responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience!

March 07, 2022

Dealership Rating
Employee Rating

Tried to rip me off with $8,000 worth of work that didn't need to be done while it was in for a recall. I bought the car there and have had good interaction in the past. But very disappointed that they wou More

by yanowitzsc
Recommend Dealer
No
Mar 08, 2022

Audi West Palm Beach responded

Thank you for providing this feedback about your recent experience with our Service Department. We take great pride in our efforts to provide only the best services to all our customers including ensuring transparency at every visit. If you have additional feedback, questions or concerns please don’t hesitate to reach out to us at vip@audiwpb.com.

1

Dealership Inventory (328 Vehicles)

new 2025 Audi Q4 e-tron car, priced at $62,680
2025 Audi Q4 e-tron
new
Glacier White Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi Q8 car, priced at $84,115
2025 Audi Q8
new
Daytona Gray Pearl Effect exterior
Automatic
All-wheel Drive
new 2025 Audi A3 car, priced at $44,535
2025 Audi A3
new
Arrow Gray Pearl Effect exterior
Automatic
All-wheel Drive
new 2025 Audi S3 car, priced at $55,245
2025 Audi S3
new
Glacier White Metallic exterior
Automatic
All-wheel Drive
used 2023 Audi Q5 car, priced at $43,555
2023 Audi Q5
used
Silver exterior
Automatic
All-wheel Drive
new 2025 Audi Q6 e-tron car, priced at $69,550
2025 Audi Q6 e-tron
new
Glacier White Metallic exterior
Automatic
Rear-wheel Drive