Levi Lafferty
Levi Lafferty at Heritage Toyota Owings Mills

Levi Lafferty | Page 8

Sales Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

Contact Me
4.7
77 Reviews

Dealership Experience

18 yrs, 10 mos

Industry Experience

18 yrs, 10 mos

4.7

77 Reviews

Write a Review

77 Reviews of Levi Lafferty

April 14, 2016

Dealership Rating

Once again a great buying experience! I Purchased my 2016, Camry back and December. The staff here at R&H were fantastic, courteous, and a pleasure to work with. I enjoyed their dedicati More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Thornton

Apr 18, 2016

Heritage Toyota Owings Mills responded

Thank you for your heartfelt response Bill. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Stephanie Thornton lead you to your new vehicle, and we will certainly share your feedback with her. Please do not hesitate to call or pop back in to see us at R&H Toyota Scion. Thank you again Bill and have a great day!

September 13, 2015

Dealership Rating

Perfect transaction at R&H Easiest transaction ever--a few email messages, two phone calls, a trip to R&H and the deal was complete at exactly the price I wanted! I knew exactl More

by W. G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Whitney

Sep 14, 2015

Heritage Toyota Owings Mills responded

W. G., thank you very much for your positive feedback. R&H Toyota Scion strives to provide each and every customer with an exceptional purchasing experience and it gives us great pleasure to know that yours was a superior one. I will certainly share your thoughtful feedback with Chris, Dan, Levi, and the team! As you settle in to your new Toyota Camry, please do not hesitate to contact us should you have any further questions. Thank you again W. G. for the highly praised review. Happy driving!

July 31, 2015

Dealership Rating

Levi Lafferty did a great job Levi did a great job of getting the cars we wanted at the best possible price. He even drove one of the cars to our house which was above and beyond More

by PriusC4
Recommend Dealer
Yes
Aug 06, 2015

Heritage Toyota Owings Mills responded

Thank you PriusC4 for your positive feedback. R & H Toyota Scion is pleased to hear that your car buying experience was a memorable one. We are also happy to hear that Levi Lafferty was able to assist you with your new Toyota purchases and we will certainly share your kind words with him. Please do not hesitate to contact us should you have any questions or want a little more insight on your new vehicles! We would love to hear from you. Thank you again PriusC4 for taking the time to review us!

July 28, 2015

Dealership Rating

Good experience with RH (Levi Lafferty) Bought a Sienna. Levi helped me through the process of making the choice of the right vehicle. I walked into RH wanting to buy an SUV, as I was averse More

by hi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2015

Heritage Toyota Owings Mills responded

R&H Toyota Scion is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new van. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

January 18, 2015

Dealership Rating

Three-plus hours to purchase a vehicle? No thanks! I recently purchased a new Camry at R&H as they had the exact model and color scheme I wanted in stock. Having previously had a poor experience at R&H More

by bradjboyer7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Connie Dryja

Feb 03, 2015

Heritage Toyota Owings Mills responded

We apologize for falling short of your expectations, however we have made great strides since taking over the R&H organization in February of 2014. There is always more work to be done in an effort to continually satisfy all customers and all customer interactions. We have changed our process to reflect more transparency than ever before in the car buying process. We do know that other dealers operate differently, but we stack up through all forms of measurement, as you can see from our recent ratings, a little better than some of the competition. We feel that other than mentioning our competition in a bad light we would let the facts speak for themselves. We appreciate the input and will work making our process better. We will continue to take feedback from our customers seriously in an effort to improve our ongoing business. If you have additional questions or concerns or would like to further discuss, please contact our General Manager, Rob Long, at rlong@mileone.com or 410-363-2000. Thank you again for your feedback.

November 19, 2014

Dealership Rating

2 new cars, 2 excellent prices, one super sales consultant My son and I just bought 2014.5 Camrys from R&H and were very pleased with the experience. Levi was able to answer all our questions and concerns, se More

by Red Rover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jenny Kirby

September 25, 2014

Dealership Rating

Great Experience I love my new 2014 Toyota Camry. My salesperson Levi Lafferty showed me many vehicles based on my preferences and needs. He explained all the features More

by Theoka04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2014

Heritage Toyota Owings Mills responded

Hi Theoka04 -R&H Toyota Scion would like to congratulate you on your new 2014 Toyota Camry! It was a great experience for Levi Lafferty and the rest of our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Camry as you settle in, please don’t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us! www.facebook.com/rhtoyota

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