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Leslie Mercado-Sanchez
Leslie Mercado-Sanchez at Liberty Honda
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Leslie Mercado-Sanchez

Service Cashier

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
95 Reviews
4.8

95 Reviews

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95 Reviews of Leslie Mercado-Sanchez

June 17, 2024

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Employee Rating

My experience was good. They did a wonderful job and plus the last related to me really good More

by BROWNEYE2929
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Recommend Dealer
Yes
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June 07, 2024

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I've been a Liberty Honda customer for many years. their customer service is outstanding. More

by LPOTTLE54
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Santamaria, Chloe Truglio, Semir Osmanovic

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Jun 09, 2024

Liberty Honda responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

June 05, 2024

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Service was very good in an out very quick. Battery replacement, oil change, I'm happy. More

by CDALEY_OMAR
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mary Gonsalves

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Jun 06, 2024

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 28, 2024

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Very professional was fixed in a day after a highway breakdown seemed expensive, but grateful.. More

by Johnjinko
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon , Brenda Colon

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May 29, 2024

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

May 25, 2024

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They never found the problem so fixed it my self they took the crv out three times and never fount out wht was the problem More

by carlosamoreno85
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon

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May 30, 2024

Liberty Honda responded

Thank you for bringing this to our attention, Carlos, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 24, 2024

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Employee Rating

Great service really great the best excellent reviews great service great service great service great service More

by Jarrod cansda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon

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May 29, 2024

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

May 23, 2024

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Good deals knowledgeable and friendly people thank you for everything I love this place will definitely go back again More

by Ramzanm977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon

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May 28, 2024

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 16, 2024

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We had a terrible experience with a different dealership beforehand. Liberty Honda eased our minds and really took care of us. They kept us informed every step of the way, and I’ll definitely be going back. More

by Magalhaesj123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Svetlana Reish—so great!

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May 17, 2024

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

May 07, 2024

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Always helpful, nice, and answers all questions! Done business with them for years very happy with Honda. More

by Crystalg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon

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May 07, 2024

Liberty Honda responded

Thank you, Crystal! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

April 28, 2024

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Employee Rating

They took me in without an appointment. Replaced my battery and I was out in a reasonable amount of time. The people were helpfull, understanding, and courteous. Thanks. Liberty! More

by MARKGUCKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

Helpful
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Apr 29, 2024

Liberty Honda responded

Mark, thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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