Leslie Mercado-Sanchez
Leslie Mercado-Sanchez at Liberty Honda

Leslie Mercado-Sanchez

Service Cashier

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
168 Reviews
4.8

168 Reviews

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168 Reviews of Leslie Mercado-Sanchez

June 20, 2025

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Dealership was fast and efficient and provided a video and a detailed explanation of all the work needed to be done More

by anitali0611
Service Price Transparency
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Recommend Dealer
Yes
Jun 20, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2025

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Great service! ! The staff was very helpful and kept us informed of all the updates. More

by frank@canihuante.com
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Recommend Dealer
Yes
Jun 20, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 12, 2025

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They treated me very good and I was pleased with their service, they were very helpful. More

by Domingo
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 12, 2025

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Not happy that Liberty charged me a diagnostic fee to replace the compressor shaft seal (which is under an extended warranty. Liberty also tried to charge me to recharge the air conditioning system claim More

by ma
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Recommend Dealer
No

Other Employees Tagged: Chloe Truglio

Jun 15, 2025

Liberty Honda responded

Thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 11, 2025

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Professional courteous great customer service & representative excellent staff service that keep customers informed and happy More

by sharoncieck
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Recommend Dealer
Yes
Jun 11, 2025

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 11, 2025

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Liberty Honda always easy and pleasant to deal with. Sales and service staff professional and knowledgeable. More

by DENNISSCHAIN
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Recommend Dealer
Yes
Jun 11, 2025

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

June 05, 2025

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The dealership and the employees I dealt with were extremely professional and helpful. My appointment went very well and my car was ready on time. I also appreciated that the car was washed. More

by Zemanjb
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Recommend Dealer
Yes
Jun 05, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

June 03, 2025

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Very nice Great zerviz, very professional,honest and cordial staff, nice clean facilities. Thank you More

by isamegulin
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Recommend Dealer
Yes
Jun 03, 2025

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 02, 2025

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Employee Rating

Great job Took care of all my problems with my own car and enjoyed everything More

by Don’t send me anything
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Recommend Dealer
Yes
Jun 02, 2025

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 02, 2025

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Employee Rating

I was satisfied with service and would return for service and tell friends. Thanks you More

by Orellcoley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

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