Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Leslie Mercado-Sanchez
Leslie Mercado-Sanchez at Liberty Honda

Leslie Mercado-Sanchez

Service Cashier

Liberty Honda

71 W Service Rd
Hartford, CT 06120

Contact Me
4.8
177 Reviews
4.8

177 Reviews

Write a Review

177 Reviews of Leslie Mercado-Sanchez

August 05, 2025

Dealership Rating
Employee Rating

Been coming to Liberty for years for Service, they never disappoint! Great customer service and communicators, highly recommend More

by MASSIMILIANO_MANAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 05, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

July 31, 2025

Dealership Rating
Employee Rating

Was pleased with the first service done on 2025 Pilot and appreciated the video showing the work done and they delivered on the time to complete the work. More

by Jefferycoralli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 31, 2025

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

July 31, 2025

Dealership Rating
Employee Rating

The communication was prompt, accurate, and frequent. I really appreciated that and the use of a loaner while my car was being serviced. More

by wetherelldanielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon

Report | Print
Jul 31, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 25, 2025

Dealership Rating
Employee Rating

First time bringing my 2025 CRV in for service and it was great! Got done a lot quicker than they said! More

by pagsrdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 25, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 23, 2025

Dealership Rating
Employee Rating

I think the staff would be better if they were a little more caring and supportive. Other than that, I love Liberty Honda. More

by Bugradandil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon

Report | Print
Jul 23, 2025

Liberty Honda responded

Thank you for this feedback. We always aim for a 5-star experience, and we're sorry that we fell short here. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 10, 2025

Dealership Rating
Employee Rating

Liberty Honda has been my dealer of choice for many years. They have always given me great service. More

by gerry.gibson1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon

Report | Print
Jul 11, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 03, 2025

Dealership Rating
Employee Rating

Appointments don’t matter because you’ll still wait 2hrs+ & the price is always rising up More

by Givemeadiscount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 06, 2025

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 26, 2025

Dealership Rating
Employee Rating

Associate who handled my last visit was professional and courteous. The service was quick and complete More

by JOSEPHSPANGNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon

Report | Print
Jun 26, 2025

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 24, 2025

Dealership Rating
Employee Rating

Communication great. Service was on time and effective. Good job and very happy with results More

by shaicassell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon

Report | Print
Jun 24, 2025

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 20, 2025

Dealership Rating
Employee Rating

Dealership was fast and efficient and provided a video and a detailed explanation of all the work needed to be done More

by anitali0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon

Report | Print
Jun 20, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

1
2
...
18

Dealership Inventory (189 Vehicles)

new 2026 Honda Passport car, priced at $54,400
2026 Honda Passport
new
Gray exterior
AWD
$54,400
View Details
new 2026 Honda CR-V car, priced at $36,500
2026 Honda CR-V
new
White exterior
CVT
All-wheel Drive
$36,500
View Details
used 2023 Honda CR-V car, priced at $31,674
2023 Honda CR-V
used
Gray exterior
CVT
All-wheel Drive
$31,674
View Details
new 2026 Honda CR-V car, priced at $38,805
2026 Honda CR-V
new
Red exterior
AWD
$38,805
View Details
new 2025 Honda Pilot car, priced at $54,530
2025 Honda Pilot
new
Blue exterior
Automatic
All-wheel Drive
$54,530
View Details
used 2025 Honda HR-V car, priced at $31,423
2025 Honda HR-V
used
N/A exterior
CVT
All-wheel Drive
$31,423
View Details
View All Inventory