Leslie Larson

Do NOT trust this dealership! They don't even try to have customer service! I don't even think they have technical experience on Jeeps! They send it back, after 4 days at the deal They don't even try to have customer service! I don't even think they have technical experience on Jeeps! They send it back, after 4 days at the dealership, and tell us see if it is still running bad! They admitted that they hadn't even looked at the vehicle! REALLY! Did they think the Jeep fairy came in and fixed it while they were sleeping? So sad that Pueblo has such inadequate businesses! More

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Poor service, little or no communication with customers. I bought a set of tires and had them mounted, was told my front struts were leaking and needed to be replaced. I made an appointment 2 weeks in adv I bought a set of tires and had them mounted, was told my front struts were leaking and needed to be replaced. I made an appointment 2 weeks in advance for strut replacement, but when I showed up the service advisor asked me if the service department had ordered the struts. I replied that I had no idea, that I was told they needed to be replaced, and I had told them that was the reason for the appointment. Bottom line is that they didn't look at the reason for the appointment, had not ordered the struts, and were not prepared to do the service. Very poor customer service! More

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Just to warn everybody about Pueblo dodge service department, they will do services that are not required in charge you a whole lot of money would advise taking your vehicle to either another dealer department, they will do services that are not required in charge you a whole lot of money would advise taking your vehicle to either another dealer or an independent mechanic. They are not mechanics. They are only part changers. More

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Sorry xxx place they sell pieces of xxxxs to people at a ridiculous price I can’t believe I fell for this place they rip me off and every employee down to the management is disrespectful I only had the van ridiculous price I can’t believe I fell for this place they rip me off and every employee down to the management is disrespectful I only had the van for a month and the engine light came on 3 different times already and the piece of xxxx vibrates on the highway very bad and now they are trying to charge me an arm and a leg just to look at it More

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Professional and polite. They were helpful and knowledgeable. Work done in reasonable amount of time. They were helpful and knowledgeable. Work done in reasonable amount of time. More

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The guys in the service department are always very nice and extremely professional. They explain things clearly and always answer questions I may have. and extremely professional. They explain things clearly and always answer questions I may have. More

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Great service always courteous and knowledgeable Highly recommend for any service needs Thank you Pueblo dodge recommend for any service needs Thank you Pueblo dodge More

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The service was great. A little pricey. The service associates were very informative and kept me updated. A little pricey. The service associates were very informative and kept me updated. More

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Brought my 2021 jeep for 930 appointment warranty repairs. If I waited was told it would be 2 hours. Also told if I lived within 10 miles I could catch their shuttle, I'm 20 miles out. Called at 130 repairs. If I waited was told it would be 2 hours. Also told if I lived within 10 miles I could catch their shuttle, I'm 20 miles out. Called at 130 for update informed it would be another hour. At 315 when I arrived to pick up vehicle was told still not done please wait in the waiting room. I am new to Colorado from Florida where the jeep was purchased. In the waiting area is posted the jeep wave perks for new purchases which includes a loaner vehicle for service work. Being unaware of this benifit of my jeep purchase, my wife drove 40 miles to pick me up and 40 miles to drop me off when in reality I should have been offered a loaner. Asked about this I was told I needed to ask for the loaner. Why the 930 appointment? 6 hours wait for an warranty repair that if I had waited was a two hour job. Again I did not purchase from this dealership I relocated to the area. I'm concerned this fact may have played a part in my vehicles delay in being serviced. Pointing out these failures I was informed I was, after ten years of service drive manager, the rudest customer she had ever dealt with and further, if I took my jeep to any other jeep dealer I would be back because their service was way worse than Pueblo's. More

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Terrible service on our first experience at Pueblo Jeep. Made an appointment to get a tire sensor and new key FOB 3 week prior to bringing the Jeep in. Service department got all of the needed info includ Made an appointment to get a tire sensor and new key FOB 3 week prior to bringing the Jeep in. Service department got all of the needed info included the VIN number. We we arrived for the appointment we were told they did not have any of the parts and do not check if they have the parts when an appointment is made. What is the reason for making the appointment if they do not order the parts to make the repair. Wasted a morning to get nothing repaired. Very poor service! More

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