Prompt, accommodated schedule, kept me informed.
I was pleased how quickly it took and glad they alerted me to a recall I was unaware of
I was pleased how quickly it took and glad they alerted me to a recall I was unaware of
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by GINELLI
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Faulkner Buick GMC West Chester, INC. responded
We appreciate you taking the time to write us a review, Ginelli! Please let us know if we can do anything else to help!
This dealership Ed’s professional and very professional
and delivered the work in the stated time
and delivered the work in the stated time
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by CONCORDE_16
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thanks for sharing your experience with us, Concorde! If there is anything else we can do to help just let us know! Have a great day!
Wonderful service and treatment.
Not long wait time and everything was explained to you about what services were being provided.
Not long wait time and everything was explained to you about what services were being provided.
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by FRMJR51901
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your fantastic review! We're so glad to hear you had a wonderful experience with us. It's great to know that the service was prompt and that everything was clearly explained. We truly appreciate your feedback and look forward to continuing to provide you with excellent service in the future!
Staff is courteous and knowledgeable.
They do the work quickly and efficiently. Very clean waiting area.
They do the work quickly and efficiently. Very clean waiting area.
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by vickeyt
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our courteous and knowledgeable staff. It's great to know that the work was completed efficiently and that you enjoyed our clean waiting area. We truly appreciate your feedback and look forward to serving you again!
Pleasure working with Leslie Hurst!
Friendly, listening to ALL my concerns, and was so attentive to details!
Friendly, listening to ALL my concerns, and was so attentive to details!
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by DILLOW2123
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.
I have known Leslie for many yrs.
I was not a cust for awhile. Came back now w/my new vehicle. Service is as excellent as it was years ago. The general mgr, sales director, Magali m
I was not a cust for awhile. Came back now w/my new vehicle. Service is as excellent as it was years ago. The general mgr, sales director, Magali my sales person - all excellent too. Happy I am a customer again. The service tech was very good too. Leslie reviewed all, showed me videos. All good!
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by Irene2b
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your wonderful review! We’re so happy to hear that your experience has remained excellent over the years, and that Leslie, Magali, and the entire team were able to provide you with such great service. We truly appreciate your loyalty and are thrilled to have you back as a customer. It’s great to know you had a positive experience with the service tech and that everything was clearly explained to you. We look forward to continuing to serve you and ensuring you have another great experience with us!
Great experience and great service.
Never felt any pressure to buy. Perry and Leslie is service are great!!
Never felt any pressure to buy. Perry and Leslie is service are great!!
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by KRAUM2871
Verified Customer
Verified Customer
Dec 02, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your kind review! We're so happy to hear that you had a great experience and felt no pressure during your visit. Perry and Leslie will be thrilled to know their service made an impact. We appreciate your feedback and look forward to serving you again soon!
Service was very, very,
very,very,very,very,very,very,very,very, very, very, very good
very,very,very,very,very,very,very,very, very, very, very good
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by JADILLEY
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
I can’t say enough about Leslie Hurst.
Friendly, helpful, professional. It may be the top reason that I have been getting service at Faulkner.
Friendly, helpful, professional. It may be the top reason that I have been getting service at Faulkner.
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by MGMCKINNEY
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you so much for your wonderful feedback! We're thrilled to hear that Leslie Hurst made such a positive impression on you with her friendly, helpful, and professional service. We truly value your continued trust in Faulkner, and we’ll be sure to pass along your kind words to Leslie. We look forward to serving you again!
We have worked with Leslie for many years and appreciate
the service that she give us. The service department takes good care of all the maintenance.
the service that she give us. The service department takes good care of all the maintenance.
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by CESCHORN
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2024 -
Faulkner Buick GMC West Chester, INC. responded
Thank you for your continued trust in Leslie and our service team! We're so glad to hear that you've had such positive experiences over the years. Providing excellent care and service is always our top priority, and we're thrilled to know that our team has consistently met your expectations. We truly appreciate your loyalty and look forward to continuing to serve you!