Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
565 Reviews
4.9

565 Reviews

Write a Review

Dealership Experience

24 yrs, 7 mos

565 Reviews of Leslie Hurst

December 09, 2024

Dealership Rating
Employee Rating

Prompt, accommodated schedule, kept me informed. I was pleased how quickly it took and glad they alerted me to a recall I was unaware of More

by GINELLI
Service Price Transparency
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Recommend Dealer
Yes
Dec 10, 2024

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Ginelli! Please let us know if we can do anything else to help!

December 08, 2024

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This dealership Ed’s professional and very professional and delivered the work in the stated time More

by CONCORDE_16
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Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller

Dec 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Concorde! If there is anything else we can do to help just let us know! Have a great day!

December 04, 2024

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Wonderful service and treatment. Not long wait time and everything was explained to you about what services were being provided. More

by FRMJR51901
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Recommend Dealer
Yes
Dec 05, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your fantastic review! We're so glad to hear you had a wonderful experience with us. It's great to know that the service was prompt and that everything was clearly explained. We truly appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

December 03, 2024

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Staff is courteous and knowledgeable. They do the work quickly and efficiently. Very clean waiting area. More

by vickeyt
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Recommend Dealer
Yes
Dec 05, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our courteous and knowledgeable staff. It's great to know that the work was completed efficiently and that you enjoyed our clean waiting area. We truly appreciate your feedback and look forward to serving you again!

December 03, 2024

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Pleasure working with Leslie Hurst! Friendly, listening to ALL my concerns, and was so attentive to details! More

by DILLOW2123
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2024

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 02, 2024

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I have known Leslie for many yrs. I was not a cust for awhile. Came back now w/my new vehicle. Service is as excellent as it was years ago. The general mgr, sales director, Magali m More

by Irene2b
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Michael Strohmetz , Magali DeClet

Dec 05, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your wonderful review! We’re so happy to hear that your experience has remained excellent over the years, and that Leslie, Magali, and the entire team were able to provide you with such great service. We truly appreciate your loyalty and are thrilled to have you back as a customer. It’s great to know you had a positive experience with the service tech and that everything was clearly explained to you. We look forward to continuing to serve you and ensuring you have another great experience with us!

November 30, 2024

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Great experience and great service. Never felt any pressure to buy. Perry and Leslie is service are great!! More

by KRAUM2871
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Perry Bonifazi

Dec 02, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We're so happy to hear that you had a great experience and felt no pressure during your visit. Perry and Leslie will be thrilled to know their service made an impact. We appreciate your feedback and look forward to serving you again soon!

November 30, 2024

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Service was very, very, very,very,very,very,very,very,very,very, very, very, very good More

by JADILLEY
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Recommend Dealer
Yes
Dec 02, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 28, 2024

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I can’t say enough about Leslie Hurst. Friendly, helpful, professional. It may be the top reason that I have been getting service at Faulkner. More

by MGMCKINNEY
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Recommend Dealer
Yes
Dec 02, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Leslie Hurst made such a positive impression on you with her friendly, helpful, and professional service. We truly value your continued trust in Faulkner, and we’ll be sure to pass along your kind words to Leslie. We look forward to serving you again!

November 26, 2024

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We have worked with Leslie for many years and appreciate the service that she give us. The service department takes good care of all the maintenance. More

by CESCHORN
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Recommend Dealer
Yes
Nov 27, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust in Leslie and our service team! We're so glad to hear that you've had such positive experiences over the years. Providing excellent care and service is always our top priority, and we're thrilled to know that our team has consistently met your expectations. We truly appreciate your loyalty and look forward to continuing to serve you!

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