Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
613 Reviews
4.9

613 Reviews

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Dealership Experience

24 yrs, 11 mos

613 Reviews of Leslie Hurst

April 12, 2025

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Everyone in the service department treated me with respect. All questions were answered in a timely fashion. More

by philiplongo7
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Recommend Dealer
Yes

April 11, 2025

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Faulkner Buick/GMC ,Leslie Hurst and the service department are one of the many reasons I go to and continue to go to Faulkner. Top notch service and kind and courteous associates keep me going ther More

by DENNISCAMERON
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller , Special shout out to Perry Bonifazi in sales.

April 10, 2025

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Bought a used vehicle, had a little issue and the Sales Manager John S and Leslie in service were so completely accommodating and helpful. They earned a lifetime customer. This dealership is truly the best More

by JGATTINELLA
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli

Apr 11, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the kind words! We’re so glad John S. and Leslie were able to take care of you and turn your experience into a great one. Your trust and loyalty mean the world to us, and knowing we've earned a lifetime customer is truly the highest compliment.

March 26, 2025

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Very good at diagnostic and quick turnaround time on repairs. We have been using them for over 12 years and always had great success. More

by BTAILBONE
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Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

Mar 27, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust in us over the past 12 years! We’re so happy to hear that our diagnostics and quick turnaround time have consistently met your expectations. Your loyalty means a lot to us, and we look forward to continuing to provide great service for you in the future!

March 22, 2025

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Regularly have two cars serviced here - always have a positive experience with appointments and service requirements handled by Leslie Hurst - I always sit down with a book and wait for service. The ser More

by JDHERTRICH
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Recommend Dealer
Yes
Mar 24, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We're so glad to hear that Leslie consistently provides you with excellent service and keeps you well-informed throughout the process. It’s great to know you find the waiting area comfortable and that all your service needs are handled smoothly. We truly appreciate your feedback and look forward to continuing to assist you with your vehicles!

March 22, 2025

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Dealership did not know what issue of my car was, my problem is why do I pay a 200$ diagnostics charge just for them to pinpoint the issue and when I say I will play and want the issue fixed, then they More

by LENNIEK2004
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Recommend Dealer
No

Other Employees Tagged: Rusty Miller

Mar 24, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how frustrating it can be when the issue isn’t diagnosed correctly, especially after paying for a diagnostic charge. We always aim for accuracy and transparency in our services, and it sounds like we missed the mark here. We’d love the opportunity to discuss your situation further and work with you to resolve the issue. Please feel free to reach out directly so we can ensure you're taken care of. Thank you for your patience, and we hope to make this right.

March 16, 2025

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Great dealer and great service! Experienced team with unbelievable customer care. They are the absolute best!! More

by GTONY0
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Recommend Dealer
Yes
Mar 18, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the amazing review! We're so glad to hear that you had such a positive experience with our team. Providing exceptional customer care is our top priority, and it's great to know that it made such an impact on you. We truly appreciate your kind words and look forward to helping you again in the future!

March 15, 2025

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I had a really great experience at the Westchester GMC car dealership. Everything went very smoothly. I chose this location because of how I felt their employees were honest, friendly and helpful. I did n More

by jeremiahbriancooper
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Recommend Dealer
Yes

Other Employees Tagged: Brett Paden, Patrick Flynn , jshacknai

Mar 18, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your detailed review, Jeremiah! We're thrilled to hear that your experience at Westchester GMC was such a positive one. It means a lot to us that you recognized our team's honesty, friendliness, and fairness. We understand that choosing a dealership is a big decision, especially when it's an hour away, so we're grateful that you trusted us over other options. Enjoy your new GMC Canyon, and we look forward to serving you again in the future!

March 14, 2025

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Your work was quick and well done. Loved that the car was cleaned, shiny tires. More

by MIMI.MCGOWAN1
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Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

Mar 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're thrilled to hear you loved the quick service and the shiny tires. We appreciate your feedback and look forward to working with you again!

March 13, 2025

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They offer great service. Prompt, knowledgeable and pleasant. Very reliable, clean and comfortable waiting room. More

by JONNAMCCOY
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Recommend Dealer
Yes
Mar 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review! We're thrilled to hear you had a great experience with our service team. It's fantastic that you found our waiting room clean and comfortable, and we're glad we could provide prompt, knowledgeable, and reliable service. We look forward to serving you again in the future!

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