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Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
573 Reviews
4.9

573 Reviews

Write a Review

Dealership Experience

24 yrs, 8 mos

573 Reviews of Leslie Hurst

January 03, 2025

Dealership Rating
Employee Rating

Always great service at Faulkner GMC West Chester. Been a long time customer, and purchase all my vehicles there! More

by ADAVIS2453
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Tom Delgott

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January 01, 2025

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Service department has always been top notch on all my vehicles that I have purchased at Faulkner GMC More

by ADAVIS2453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Tom Delgott, Rusty Miller

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Jan 02, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust and positive feedback! We're thrilled to hear that our service department has consistently provided top-notch care for all your vehicles. It's always our goal to offer exceptional service, and we’re glad to know we've met your expectations. We look forward to continuing to serve you and keeping your vehicles in great shape!

December 31, 2024

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Courteous and professional people in service. Picked up vehicle at my work today and returned it when it was done. The invoice was electronic and payment was easy.!Would recommend! More

by CINDYHALDEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller, Luis Jimenez

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Jan 02, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our service team. It’s great to know that the convenience of picking up and returning your vehicle, along with the easy electronic invoice and payment, made the process seamless for you. We truly appreciate your recommendation and look forward to serving you again in the future!

December 29, 2024

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We appreciate Leslie so much! She is so knowledgeable and makes the experience as smooth as possible. More

by Brakekt
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear that Leslie provided you with such a smooth and knowledgeable experience. We truly appreciate your feedback and are grateful for the opportunity to assist you. We look forward to working with you again in the future!

December 27, 2024

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Inspection on our 2016 Acadia SUV. Completely satisfied. Leslie was great and communication was excellent. More

by SHELBELLDANIEL
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

December 26, 2024

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The service dept is efficient, friendly, and very respectful. The technicians are knowledgeable and thorough. More

by apostleduncan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We're so glad to hear that our service department provided you with efficient, friendly, and respectful service. It's great to know that our technicians made a positive impression with their knowledge and thoroughness. We truly appreciate your feedback and look forward to serving you again!

December 19, 2024

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Good scheduling, vehicle serviced, and recommendations offered. Thanks Takia and Vince for your service towards excellence. More

by BRIAN.SPROWAL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller, Luis Jimenez , Vince

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Dec 23, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review, Brian! We're so glad to hear that Takia and Vince provided excellent service and that your vehicle was taken care of. We truly appreciate your feedback and are grateful for the opportunity to serve you. If you need anything else, don’t hesitate to reach out. Thank you for choosing us!

December 18, 2024

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We always have a positive experience when we come for service. St the dealership. That’s one of the reasons we continue to come to Faulkner. More

by WALLER.VALERIE51
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Workmanship
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Recommend Dealer
Yes
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Dec 18, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust in Faulkner! We're so glad to hear that you always have a positive experience with us. We truly appreciate your loyalty and look forward to providing you with excellent service for many years to come!

December 13, 2024

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Oil change and multi point inspection on my new Canyon truck. Completely satisfied and communication was terrific. More

by SHELBELLDANIEL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Dec 16, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

December 09, 2024

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Prompt, accommodated schedule, kept me informed. I was pleased how quickly it took and glad they alerted me to a recall I was unaware of More

by GINELLI
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Recommend Dealer
Yes
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Dec 10, 2024

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Ginelli! Please let us know if we can do anything else to help!

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