Infiniti of Denver is always 100% consistent when it
comes to their customer service, and Clark has taken care of us for so many years I can't remember when he wasn't there to take care of our vehicle.
comes to their customer service, and Clark has taken care of us for so many years I can't remember when he wasn't there to take care of our vehicle.
The service area and customer lounge is always clean comfortable and has excellent coffee and cold drinks as well, and snacks as well.
They are always on time and their prices for service are very competitive, they also had worked on my Lexus, and did a superb job.
My wife and I have always had a great on-going relationship with Infiniti of Denver, built on integrity, trust, respect, very fair and competitive pricing for repair and maintenance service.
In almost 30 years We have never experienced an off situation.
What a wonderful dealership. Thank you, Clark, Chris and the rest of the Infiniti of Denver family.
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by Bartzr
Service Price Transparency
Oct 09, 2024 -
INFINITI OF DENVER responded
Bartzr - you are the absolute best. WE love this review and it made our day! We appreciate you taking the time to let us and others know about your experience at INFINITI OF DENVER. It is customers like you that keep us motivated. We enjoy seeing you in the dealership. You and your wife are so incredibly friendly and lovely to talk to. Thank you from the entire team at INFINITI OF DENVER. We know you can choose anyone, so thank you for always choosing us for all of your household vehicles.
Oct 11, 2024 -
INFINITI OF DENVER responded
Bartzr - you are the absolute best. WE love this review and it made our day! We appreciate you taking the time to let us and others know about your experience at INFINITI OF DENVER. It is customers like you that keep us motivated. We enjoy seeing you in the dealership. You and your wife are so incredibly friendly and lovely to talk to. Thank you from the entire team at INFINITI OF DENVER. We know you can choose anyone, so thank you for always choosing us for all of your household vehicles.
Very friendly staff.
We drove 2.45 hours to get a used suv. The salesman stayed late for us and was great. The financial person was amazing and really took his time with
We drove 2.45 hours to get a used suv. The salesman stayed late for us and was great. The financial person was amazing and really took his time with us. Even though it was getting late for everybody at the dealership we never felt rushed. The dealership is also very clean, nice and comfortable. Highly recommend this dealership.
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by Andy F
Sep 22, 2024 -
INFINITI OF DENVER responded
Andy F Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. LeShun and Jason will be thrilled. Your review will help other customers make informed decisions and we can't thank you enough for that. Congrats on your new vehicle and welcome to INFINITI OF DENVER. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.
Staff was wonderful helpful and knowledgeable.
Answered all my questions showed me the cars.
No pressure wonderful.
Answered all my questions showed me the cars.
No pressure wonderful.
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by Barbg
Aug 23, 2024 -
INFINITI OF DENVER responded
Barbg- Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. We are glad to hear your found the process wonderful. Your review will help other customers make informed decisions and we can't thank you enough for that. We will let the team know about your kind words. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.
Roman and Leshun were awesome and treated us VIP-
excellent over the top customer service- even handled helping us get lower cost brakes put on for another dealers lease turn in
We leased QX50 sport
excellent over the top customer service- even handled helping us get lower cost brakes put on for another dealers lease turn in
We leased QX50 sport and QX60 Autograph and love them! Best luxury Japanese vehicles on the market!!😊
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by drj
Aug 12, 2024 -
INFINITI OF DENVER responded
Drj - Thank you for sharing your fantastic experience with INFINITI OF DENVER. We're thrilled to hear that Roman, Leshun & Clark made your dual car-buying journey so memorable. It's customers like you who make our work truly rewarding. Congratulations on your new INFINITI QX50 Sport and INFINITI QX60 Autograph! Welcome to the INFINITI OF DENVER family, and we look forward to serving you again in the future!
Always treated very well here but I hate taking surveys.
Please keep that in mind
Please keep that in mind
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by Noqtr4
Service Price Transparency
Jun 11, 2024 -
INFINITI OF DENVER responded
Hello Noqtr4! Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We appreciate the kind words. We will note that surveys are not your thing, so thank you for doing it anyway. We are honored. The staff will be thrilled. We are so happy to have you as a customer and we look forward to seeing you in the future.
WONDERFUL!
!!!! Very friendly and FANCY!!!!! Thank you for the AWESOME key fob and the chia lattes!!!! They even washed my car for me!!!
!!!! Very friendly and FANCY!!!!! Thank you for the AWESOME key fob and the chia lattes!!!! They even washed my car for me!!!
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by Tonya
Service Price Transparency
Jun 11, 2024 -
INFINITI OF DENVER responded
Tonya - Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. We're committed to providing the best possible service to our customers and your review is a testament to that. We will pass along the kind words. They will be thrilled. We are so happy to have you as a customer and we look forward to seeing you in the future. Thank you for trusting INFINITI OF DENVER for all your automotive needs
Very fair price on a pre owned, lightly used QX80.
Leshun and Steven are stand up, trustworthy salesmen. Great experience.
Leshun and Steven are stand up, trustworthy salesmen. Great experience.
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by chaddad68
May 27, 2024 -
INFINITI OF DENVER responded
Chaddad68- Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. Stephen and LeShun will be excited about your review. We're committed to providing the best possible service to our customers and your review is a testament to that. Congrats on your new INFINITI QX80 and welcome
To the INFINITI OF DENVER family. We know you could choose any dealer, so thank you for choosing us.
Buying a used car was not a smooth process.
The car salesman Leshun was nice, but the manager was cold and unfriendly. The car does not work as well as it should. It idles rough, but the dealer
The car salesman Leshun was nice, but the manager was cold and unfriendly. The car does not work as well as it should. It idles rough, but the dealership says it's fine. The dealership cares more about the money and less about their customers.
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by loyalharmony
Apr 30, 2024 -
INFINITI OF DENVER responded
Thank you for taking the time to share your experience with us. We apologize for any inconvenience you encountered during the purchase of your used car. At our dealership, we strive to provide a seamless and friendly experience for all our customers, and we regret that we did not meet those standards in your case.
We are particularly concerned about the issues you're experiencing with your vehicle and would like to investigate this matter promptly. Additionally, we value your feedback regarding our staff and will look into improving our customer interactions.
Unfortunately, due to the anonymous nature of your review handle, we are unable to contact you directly. We encourage you to reach out to our General Manager, Roman Gelfand, who is very eager to speak with you and address your concerns more thoroughly. Please contact him at your earliest convenience at 303-671-6000.
We are committed to ensuring your satisfaction and hope to resolve this matter to your benefit. Thank you again for your feedback, and we look forward to hearing from you.
Staff is always friendly.
Love the services. Always pick and drop-off on time. Great
Love the services. Always pick and drop-off on time. Great
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by AHughes
Service Price Transparency
Apr 25, 2024 -
INFINITI OF DENVER responded
AHughes- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. The team will be happy about your kind words. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.Thank you for trusting INFINITI OF DENVER for all your automotive needs.
My wife and I have been purchasing vehicles from Chris
and Amy for almost 10 years and have had a wonderful experience every time! From Sales to Service, they take care of everything the right way! We ref
and Amy for almost 10 years and have had a wonderful experience every time! From Sales to Service, they take care of everything the right way! We refuse to work with any other dealership!
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by Phil Hansing
Apr 10, 2024 -
INFINITI OF DENVER responded
Phil! We absolutely love this and both you & Kristy! Thank you for taking the time to let us and others know about your 10 year experience with INFINITI OF DENVER. It IS customers like you that makes our job so rewarding. You have become such a part of our INFINITI OF DENVER family. We are lucky you chose us again and again. Thank you for such kind words. The team will be ecstatic. We know you can choose any dealer, so again, thank you for choosing us for the last 10 years.