Leroy Griffiths

GLC 300 4 MATIC MERCERIZE BENZ 2018 White This dealership has consistently been ranked as one of the worst in the world, with a reputation for scamming their customers and putting profit above all dealership has consistently been ranked as one of the worst in the world, with a reputation for scamming their customers and putting profit above all else. Their business practices are manipulative and unethical, and many have accused them of criminal behavior. It is clear that their main priority is money, at the expense of their customers' trust and well-being.Despite the initial price of $30,900, the dealership was able to manipulate the situation and make the me pay a staggering $50,659.70 for the car. This is a clear example of how car dealerships can take advantage of customers and inflate prices, making it difficult for them to pay off the car. It's important for consumers to be aware of these tactics and to do thorough research before making a big purchase like a car. Additionally, it's concerning that I still have two years of monthly payments to make, highlighting the long-term financial impact of this inflated purchase. I have reached a point where I am unable to make my monthly payments due to financial difficulties. It is a difficult and stressful situation that I never thought I would be in. It is hard to believe that I have fallen into this situation and I am unsure of how to overcome it. It's important to be cautious and do your research when dealing with potential dealers. Don't be fooled by their convincing words and always double check prices and information. It's unfortunate that dealers often target those who are in vulnerable situations, but don't let that discourage you. Stay vigilant and protect yourself from falling victim to their schemes. This experience has been incredibly frustrating and unprofessional. I trusted the car dealership to sell me a car at the advertised price of $30,900, but instead they took advantage of my inattention and charged me $50,000 plus When I realized the mistake, I asked for a refund but was only given $2000. Even worse, when they finally gave me a check, it was without an account and routing number, causing it to bounce. This whole situation has been a major inconvenience and the bank closed my account. It was a frustrating and disappointing experience dealing with this company. Despite my attempts to resolve the issue, they continuously deceived me. In addition, they added on a $6000 plan that I specifically stated I did not need or want. They promised that the bank would refund and credit it, but once again, they were dishonest and did not follow through. It's clear that this company lacks integrity and I regret ever doing business with them. You may have thought you could manipulate me because of my race, status as a single mother, immigrant background, and struggles with depression and desperation. But in the end, it was you who played yourself. After three years, I have been able to reflect and do the math, and time has proven that the truth always prevails. Your attempts to undermine me only serve to reinforce my strength and resilience. Car price was $30900 I signed $50659.70 without knowing I put down $14,000 I still have to pay $14,69.88 Despite putting down $14,000, I still have to pay $14,659.88 for the car. The total cost of the car was $50,659.70, which is significantly more than the initial advertised price of $30,900. It is important to carefully review and understand the full cost of a purchase before signing any contracts or agreements. As a result, I struggled to make ends meet and was unable to pay my other bills on time. This caused my credit score to plummet from around 800 to a low of 475, making it difficult for me to access credit or loans in the future. This situation has had a significant impact on my financial stability and future opportunities. More

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Exceptional customer service and knowledge of vehicles. The staff was absolutely professional and helpful with all my needs. Will return to purchase again The staff was absolutely professional and helpful with all my needs. Will return to purchase again More

by amazinblaze30 Verified Customer Verified Customer

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Grear service , car is running perfect i will service my car here again all the time car here again all the time More

by angelojimenez19 Verified Customer Verified Customer

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This dealership keeps putting up a vehicle on their website but when asked to purchase it they either say the vehicle isn't available or want to add extraordinary extra charges to the online sale price website but when asked to purchase it they either say the vehicle isn't available or want to add extraordinary extra charges to the online sale price. I had the misfortune of dealing with this dealership on a 2019 Mazda CX-5 Grand Touring they had advertised online. I talked to several sales representative and managers about this vehicle. I finally got a out the door price from a sales Manager Tommy but he then made it so I couldn't contact him. Then when I finally got ahold of him. I was informed the vehicle had a deposit and ready for it sale. A week later the Mazda CX-5 Grand Touring was listed on their site. I called and was told there was still a deposit on it but they put it on their website regardless of customer purchasing. He then told me it can take up to two weeks for financing to get finished. Also this 2019 Mazda CX-5 Grand Touring Eternal Blue Mica color has been on the website for months and keeps disappearing and reappearing. When trying to talk to a sales representative or manager they again tell me the vehicle isn't for sale or other excuses. More

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My salesman was Sabatian and he was respectful and knowledgeable and helped me out every step of the way. I was approved for a beautiful car. The financial agent was also a very nice man and made my knowledgeable and helped me out every step of the way. I was approved for a beautiful car. The financial agent was also a very nice man and made my visit to Eastchester a very pleasant experience. I will be telling my friends and family about my Eastchester experience and incourage them to go to Eastchester for a good quality automobile. Thanks again Eastchester and staff for an experience I'll never forget More

by debraellis765 Verified Customer Verified Customer

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Great place they work real fast wonderful customer service Now I find a new mechanic shop I will always go to them for services and to the future and hopefully one day I will be able to buy another ca service Now I find a new mechanic shop I will always go to them for services and to the future and hopefully one day I will be able to buy another car fun thank you More

by wilsonrobert590 Verified Customer Verified Customer

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This is the worst experience I ever had as a client in any retailer store. 3 days talking on the phone with different people about a car lease, all of them absolutely unprepared and when I finally gave up any retailer store. 3 days talking on the phone with different people about a car lease, all of them absolutely unprepared and when I finally gave up of buying the car, they seemed relieved ! These guys are a joke. Run away from them ! I’m still waiting to receive the refund of my $500 deposit. Update : Was just informed by PalPal that the refund was issued but not completed, because there were no funds on the issuer account. These guys are crooks ! More

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It was great experience to meet crew at east chester dealer very professional and thank you dealer very professional and thank you More

by Obrycki80 Verified Customer Verified Customer

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I was pleasantly yabout eastchester jeep. Matt diamond was wonderful to work with.Took care of us !! Matt diamond was wonderful to work with.Took care of us !! More

by tpower742 Verified Customer Verified Customer

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The customer service here is top tier! Thanks to my sales person Manny and finance person Peter I came out with my brand new Jeep! Thanks to my sales person Manny and finance person Peter I came out with my brand new Jeep! More

by shennielb Verified Customer Verified Customer

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