Leonie Null
Leonie Null at Ourisman Chrysler Dodge Jeep RAM
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Leonie Null

Service Writer

Ourisman Chrysler Dodge Jeep RAM

12430 Auto Drive
Clarksville, MD 21029

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4.2
21 Reviews
4.2

21 Reviews

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21 Reviews of Leonie Null

August 16, 2024

Dealership Rating
Employee Rating

Great service and great staff. We will use their services in the future. Thank you More

by New customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2024

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and staff here at Ourisman of Clarksville. It's wonderful to know that we made a positive impression on your first visit. We look forward to serving you again in the future. Thank you for choosing us!

May 15, 2024

Dealership Rating
Employee Rating

The Ourisman service team at Ourisman CDJR in Clarksville, Maryland is superb!!! After completing the service appointment for my Dodge Durango, all the known issues were resolved and recommende More

by rlojazzviolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Ourisman Chrysler Dodge Jeep RAM responded

Hi Robert, Thank you so much for your 5-star review! We're thrilled to hear that you had such a positive experience with the Ourisman service team at Ourisman CDJR in Clarksville. It's wonderful to know that we were able to resolve all the issues with your Dodge Durango and perform the recommended maintenance to your satisfaction. We truly appreciate your recommendation and your trust in our dealership. Your feedback motivates us to continue providing top-notch service. If there's anything more we can assist you with, please don’t hesitate to reach out. Thanks again for your support and for being such a valued customer!!!

September 01, 2023

Dealership Rating
Employee Rating

Great service and sales department. I am completely satisfied on the way they handled my truck service More

by mtairyac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much! Our top priority is excellent customer service, and we're grateful you experienced that throughout your service visit.

July 26, 2023

Dealership Rating
Employee Rating

Extremely professional - had the parts which were needed, scheduled the service and got it done on time. More

by cpeeoiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Ourisman Chrysler Dodge Jeep RAM responded

Thank you very much for your 5-star review! We take genuine pride in the excellent customer service we provide, and we're grateful you experienced that during your visit. We'll be sure to pass your kind words on to our team. Glad to hear we had the necessary parts to complete your service quickly. If you or your Jeep needs anything, from routine auto maintenance to extensive repairs, please don't hesitate to reach out! We're here anytime. Enjoy the rest of your day, and take care!

June 20, 2023

Dealership Rating
Employee Rating

Never have been good. Left my car there for a tailgate recall about 2 months ago for 2 days. They said it would only take a day. Called to see if it was done after 2 days More

by dhedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 20, 2023

Ourisman Chrysler Dodge Jeep RAM responded

I apologize for any inconvenience caused during your service visits. I understand your frustration and concern with the service provided, and I take your feedback seriously. I would like to further discuss your concerns and see how I can make things right. Please contact me, David Bellucci Service Director, at 410-988-8100 x 264 or via email dbellucci@ourismancars.com, I look forward to hearing from you.

June 28, 2021

Dealership Rating
Employee Rating

Professional, not pushy, offered options, used available coupon that I forgot to bring. Nice waiting area and clean store overall. They make it easy too, in and out! More

by Robert M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Kerr

May 20, 2021

Dealership Rating
Employee Rating

Ourisman is always top notch - great service- friendly personnel and perfect results. They always do what they say they are going to do, and finish when they say they are going to finish More

by surferrev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Bridget, Steve Rittter

October 13, 2020

Dealership Rating
Employee Rating

Fantastic service as usual. We had an oil change performed. We were pleasantly surprised with the tire rotation and washing of vehicle. We wash our wrangler but after service it was sparkling!! Than More

by nightcastle2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2020

Ourisman Chrysler Dodge Jeep RAM responded

Thank you very much for the 5 starts and wonderful feedback. We greatly appreciate your business. We look forward to seeing you at your next service interval!

October 02, 2020

Dealership Rating
Employee Rating

It was very easy to schedule the appointment, next day and they got the work done fast. Very pleased and will return for service. Great work! More

by Christinamiller
Friendliness
Recommend Dealer
Yes

August 27, 2020

Dealership Rating
Employee Rating

They always do a nice job with our Jeep. The service desk is always friendly and helpful. I only have one little criticism & it would be nice if I didn’t have to remember to request a car wash, that it could More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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