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Leo H

Overview Reviews (13) Inventory (116)

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Leo H

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Leo H

Sales Consultant

O'Steen Volkswagen

11401 Philips Hwy
Jacksonville, FL 32256

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5.0

13 Reviews

Overview Reviews (13) Inventory (116)

Languages Spoken

English

5.0

13 Reviews

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13 Reviews of Leo H

February 23, 2025

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Employee Rating

The sales man weren’t very pushy and I loved that. And the manager was very nice and helpful And the manager was very nice and helpful More

by mackensiebrown01

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence R

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Feb 24, 2025 -

O'Steen Volkswagen responded

Thank you for your kind words! We’re so glad to hear that you appreciated the no-pressure approach from our sales team and that our manager was able to assist you in a helpful and friendly way. We always strive to create a relaxed and supportive environment for our customers. If you need anything else, don’t hesitate to reach out! *AS

February 12, 2025

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Employee Rating

Found what I wanted and was able to work out a nice deal, very professional establishment very professional establishment More

by James

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 13, 2025 -

O'Steen Volkswagen responded

James, Thank you for taking the time to share a 5-STAR review! /MM

February 07, 2025

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Employee Rating

Not merely friendly and cooperative, but honest, patient and strait forward. No surprises at all and strait forward. No surprises at all More

by steveeisenberg5

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Managers Chris and Matt

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Feb 08, 2025 -

O'Steen Volkswagen responded

Thank you for the 5-STAR review! /MM

January 24, 2025

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Employee Rating

Very welcoming. They explained everything thoroughly and was very understanding. Didn’t push the purchase on me. They explained everything thoroughly and was very understanding. Didn’t push the purchase on me. More

by bryan

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence R

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Jan 24, 2025 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear you felt welcomed and well-informed. Our goal is always to make sure you have all the information you need without any pressure. If you have any questions or need further assistance, don’t hesitate to reach out! /MM

January 20, 2025

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Employee Rating

Absolutely amazing service & a pleasure to work with from start to finish! It was by far the easiest process with no nonsense and a straight forward approach. Just what we were looking for and that's why we start to finish! It was by far the easiest process with no nonsense and a straight forward approach. Just what we were looking for and that's why we bought this vehicle! More

by CFish

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence R , Stephen

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Jan 24, 2025 -

O'Steen Volkswagen responded

Thank you so much for the fantastic feedback! We're so glad to hear that your experience was smooth and hassle-free from start to finish. It’s great that we could provide exactly what you were looking for. Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road! /MM

January 19, 2025

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Employee Rating

Great dealership! Excellent customer service, and professional staff. Honest. Will definitely buy again at O’Steen. Excellent customer service, and professional staff. Honest. Will definitely buy again at O’Steen. More

by donatodeb

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mr. Newton

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Jan 24, 2025 -

O'Steen Volkswagen responded

Thank you for the amazing review! We’re so glad to hear you had a great experience with our team. Honesty and professionalism are key to what we do, and it’s fantastic to know that it made a difference for you. /MM

Jan 24, 2025 -

O'Steen Volkswagen responded

January 18, 2025

Dealership Rating

Employee Rating

Way away to work with. Had almost everything prepared when we arrived. Had some issues with waiting g times and a few numbers needed to be changed. But all in all they we Had almost everything prepared when we arrived. Had some issues with waiting g times and a few numbers needed to be changed. But all in all they were great More

by robynblee00

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence R

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Jan 23, 2025 -

O'Steen Volkswagen responded

Hi Robyn, thanks so much for your 4-star review! We're grateful for your feedback and are constantly working to make things even better. If there's anything specific you'd like to see improved or anything we can do to make your experience even better, feel free to let us know! /MM

January 15, 2025

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Employee Rating

Incredibly friendly and knowledgeable about the cars. Outstanding Customer Service. Couldn’t be more satisfied. Outstanding Customer Service. Couldn’t be more satisfied. More

by Alex

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrence R

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Jan 18, 2025 -

O'Steen Volkswagen responded

Alex, Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our team. Providing outstanding customer service is our top priority, and it’s great to know we hit the mark. We truly appreciate your feedback and look forward to serving you again in the future! /MM

January 13, 2025

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Employee Rating

One of the best car buying experiences I have ever had . Everyone was was professional. Everyone was was professional. More

by rickcroft1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 17, 2025 -

O'Steen Volkswagen responded

Thank you for sharing your feedback! We're thrilled to hear that your car buying experience was one of the best you've had. Our team strives to maintain a high level of professionalism, so it's great to know that it made a positive impact. We appreciate your business and look forward to serving you again in the future! /MM

December 31, 2024

Dealership Rating

Employee Rating

Upfront, honest, helpful, and friendly. An overall good experience. Knowledgeable staff about the vehicle buying process. An overall good experience. Knowledgeable staff about the vehicle buying process. More

by Shawn

Recommend Dealer

Yes

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Jan 02, 2025 -

O'Steen Volkswagen responded

Shawn, thank you for sharing your 5-star review!

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