Leo Garza

I went in told them what I wanted , they worked with me and we made a deal and we made a deal More

Report | Print

I received the call from a different service advisor telling me about the diagnosed issue and I authorized work, was told it would be done by end of next business day. Called a couple days later to chec telling me about the diagnosed issue and I authorized work, was told it would be done by end of next business day. Called a couple days later to check status and my service advisor told me it was still waiting to be diagnosed. I told him that it had already been diagnosed and work had been authorized. He said that he looked up the wrong vehicle and said it would be done by the end of the next day. Waited a couple days and the exact same thing happened when I called. Seemed like he was blowing me off with a standard "waiting to be diagnosed" line. While feeling i was being lied to by my service advisor I called and asked to speak with a service manager. Was transferred to a voice mail. Left message and no response was ever received. Almost 2 weeks after I had originaly been told that the truck would be done I was called and told it was ready. Upon picking the truck up I noticed that the invoice said that the truck was test driven after being repaired but also noticed that the in and out mileage was exactly the same, making me believe that again they lied. My son drove the truck home and noticed a noise when he started it. He hadnt driven the truck before and didnt know it was abnormal... my fault. While driving home, less that 5 miles away from the dealership the check engine light came on and the truck went into reduced power mode. I called and the service advisor said to drive it back. Got back and they checked the truck saying that it wasn't related to anything they had done and asked me if I wanted to leave it with them to be serviced, at my cost. I will not be returning to any autonation dealership for service, parts, or sales. I believe that I was blown off, lied to, and ignored and that my truck left there in worse condition than it was when I took it there. More

Report | Print

took my truck in for some issues and it seems to all be corrected on the 1st visit. Thanks Only thing I wished was done is it was dirtier than when I dropped it off due to some wind and the location be corrected on the 1st visit. Thanks Only thing I wished was done is it was dirtier than when I dropped it off due to some wind and the location being near an empty field. They could have cleaned the truck up. There was dirt and dust in and all over the truck. More

Report | Print

They did a great job helping me get into a truck they went far and beyond . went far and beyond . More

Report | Print

The place is clean and the agents are very courteous. There is a tv, you can watch, coffee, water for customers while you wait for your vehicle. There is a tv, you can watch, coffee, water for customers while you wait for your vehicle. More

Report | Print

Very nice dealership, very nice staff. Left there with what I went after, and reasonably happy. Left there with what I went after, and reasonably happy. More

Report | Print

Good and quick experience and the courtesy driver really helps with those of us needing to get back to work! Keep up the good work! helps with those of us needing to get back to work! Keep up the good work! More

Report | Print

Fast and efficient. sales person did amazing showing me everything on the car. No complaints! sales person did amazing showing me everything on the car. No complaints! More

Report | Print

Great experience with our Sales Professional she (Gabby Cortez) was knowledgeable and helpful. No one at this dealership made us feel pressured and all were very helpful. I would highly recommend Gabby and Cortez) was knowledgeable and helpful. No one at this dealership made us feel pressured and all were very helpful. I would highly recommend Gabby and this dealership to others. More

Report | Print

AutoNation Chevrolet North has some of the best customer service employees I’ve come across in a dealership! Great job! service employees I’ve come across in a dealership! Great job! More

Report | Print