Leny Cepeda
Leny Cepeda at Herb Chambers Honda of Seekonk
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Leny Cepeda

Service Adviser

Herb Chambers Honda of Seekonk

185 Taunton Ave, Rte. 44
Seekonk, MA 02771

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4.9
34 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

5 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

4.9

34 Reviews

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34 Reviews of Leny Cepeda

November 16, 2024

Dealership Rating
Employee Rating

Easy to schedule with. Great at communicating what’s going on with your vehicle. Also comfortable waiting areas More

by Sandy P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2024

Herb Chambers Honda of Seekonk responded

Sandy, we're delighted to hear that you found scheduling easy and enjoyed our comfortable waiting areas at Herb Chambers Honda of Seekonk. Thanks for the feedback!

November 13, 2024

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Employee Rating

Excellent service by all the employees including the service advisor and the technician in diagnosing the problem I had. They really care about you. I can’t say enough so if you are about More

by Martinsaltzman214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Almonte, Jason Medeiros

Nov 13, 2024

Herb Chambers Honda of Seekonk responded

Martin, we're delighted to hear that our team at Herb Chambers Honda of Seekonk provided excellent service and took great care of you. Thank you for sharing your experience!

November 01, 2024

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Leny was great with communicating, was professional and friendly. Herb Chambers of Seekonk’s service dept. has knowledgeable service advisors who really take care of their customers. This was my first ti More

by AnnMarie Bolvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Islip

Nov 04, 2024

Herb Chambers Honda of Seekonk responded

AnnMarie, we're delighted to hear that Leny and our service team at Herb Chambers Honda of Seekonk provided you with excellent care. Thank you for sharing your experience!

October 30, 2024

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Employee Rating

Everytime I’ve gone in there has been nothing but issues. Sandra was awesome she went above and beyond. can’t get a straight answer. Called the next day for a follow up spoke to 2 people and was told my car More

by FRANKPESAPANE
Service Price Transparency
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Recommend Dealer
No
Oct 31, 2024

Herb Chambers Honda of Seekonk responded

Frank, thank you for the review. I'm disappointed to hear about any frustration or inconvenience you experienced while working with our team. Your feedback will be addressed internally and I encourage you to contact me directly if there are any outstanding concerns that we can address for you. Respectfully, Scott Birtles - General Manager - scott@herbchambers.com

October 13, 2024

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Excellent service and Leny's attention was very friendly and kind recommended 100% satisfied thanks More

by Franki
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Herb Chambers Honda of Seekonk responded

Thank you for the positive feedback, Franki! Leny & the team appreciate your support and look forward to seeing you again next time here at Herb Chambers Honda of Seekonk!

October 12, 2024

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Leny was great. He was very professional, efficient and honest. I always feel like they are honest about the services my car needs. More

by Meghan
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2024

Herb Chambers Honda of Seekonk responded

Meghan, we're delighted to hear that Leny provided you with professional and honest service at Herb Chambers Honda of Seekonk. Thank you for your trust in us!

October 09, 2024

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Easy to schedule, prompt service , all work explained. Leny made sure to over all work. Very polite. Thank you More

by bshapsail
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 10, 2024

Herb Chambers Honda of Seekonk responded

We're delighted to hear that Leny and the team at Herb Chambers Honda of Seekonk provided you with such a smooth experience. Thank you for sharing your feedback!

September 05, 2024

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Employee Rating

Very prompt did not have to wait long for my inspection. They were very understanding More

by Hindyjoseph
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Herb Chambers Honda of Seekonk responded

We're glad to hear it! Thank you for choosing Herb Chambers Honda of Seekonk!

September 03, 2024

Dealership Rating
Employee Rating

Herb Chambers Honda of Seekonk is great. It’s always easy to schedule appointments and the service advisors do a great job.. shout out to Lenny! More

by Cher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Herb Chambers Honda of Seekonk responded

Cher, we're delighted to hear you continue to have great experiences with us at Herb Chambers Honda of Seekonk! Lenny and the team appreciate your shout-out. Thanks for sharing!

August 14, 2024

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Employee Rating

Great job all around! Good communication between the technicians, the service manager and me, the customer. More

by knichols
Recommend Dealer
Yes
Aug 15, 2024

Herb Chambers Honda of Seekonk responded

Thanks for the positive feedback! We're glad to hear that our team at Herb Chambers Honda of Seekonk provided excellent communication and service. We appreciate your support!

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