Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,007 Reviews
4.9

1,007 Reviews

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1007 Reviews of Lenny Farnam

May 25, 2025

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Always a great experience at DePaula Ford. Thanks to Lenny and the rest of the service team for always taking care of me and my Bronco! More

by daviddaguano
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Yes

May 23, 2025

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Luis was excellent. Explained to me what my car needed saving me a couple of hundred dollars that I definitely can not spare at this moment. Everyone was very welcomin More

by ariam96
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Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

May 22, 2025

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Service was professional. People were courteous. Only suggestion. When you make an appointment and you are told an hour to an hour 15, you should not be there a little over 2 More

by C22bailey
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Yes

May 20, 2025

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Was very happy that my recalls were all taken care of so quickly. My husband brought my car in and he said Lenny was so very helpful. More

by Marylou
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam

May 19, 2025

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Always great Guys Lenny Chance Louis Nice staff Great snacks 😊 In waiting area Lovely experience every time so far More

by NANCYBONESTEEL
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Recommend Dealer
Yes

May 18, 2025

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Great customer service by Lenny and the staff at depaula. I just don't know w here tire caps for air are on passenger side. More

by TERRY6105
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Recommend Dealer
Yes

May 18, 2025

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Regular maintenace check was performed expeditiously. Customer service was excellent. Waiting room was crowded. Can't wait to see the new facility More

by kae1681
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Yes

May 15, 2025

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I would like to personally thank your service department. It’s people like Luis, Howard and your entire service team is the reason we keep buying board products. Thanks, D Paula, Ford, for hiring such consc More

by 66 vette
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa , Josh in sales

May 15, 2025

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They do listen to your concerns, the customer service is decent, they do offer treats and drink while waiting for a long period of time. More

by bgaston121
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

May 14, 2025

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Lenny is the sole reason I kept coming back to DePaula Ford. He explains things perfectly and is never pushy. I trust him completely when working with him. I suggest him every time. I wish all reps held t More

by CCRAWFORD.GRAPHICS
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Recommend Dealer
Yes
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