Lenny Farnam
Lenny Farnam at DePaula Ford

Lenny Farnam

Service Advisor

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.9
1,019 Reviews
4.9

1,019 Reviews

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1019 Reviews of Lenny Farnam

June 17, 2025

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Lenny, always a pleasure. It always great to feel like and be treated like a valued customer. The level of necessary communication involving the needed service was solid. Nice More

by MR_MCGILL
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Recommend Dealer
Yes

June 16, 2025

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Charge for service repair is extravagant. I asked for recommendations service not to be performed but I was billed for the service More

by yongcajetan
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Recommend Dealer
No

Other Employees Tagged: Justin Dwyer, Luis Correa

June 15, 2025

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Lenny was great as always. He always makes sure to get the job done in a timely manner and done right. He is great to work with and makes the process as easy as it can be. H More

by BP
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Recommend Dealer
Yes

June 14, 2025

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The crew were very Friendly empathy efficiency. They take care of all details like recall More

by fcoalmeida
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

June 13, 2025

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Professional and courteous staff. Service performed on time.I will continue to do business with DePaula, More

by blackjohn99
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer

June 13, 2025

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For a standard oil change offered at Depaula ford I can get the same thing a Depaula Chevy next door for half the price…. Concerning to say the least. I was a customer at Depaula Chevy for over a decade an More

by thescholer
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Recommend Dealer
No

June 08, 2025

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Always friendly staff and they never try to talk me into things I don't need. More

by Akasha4277
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Recommend Dealer
Yes

Other Employees Tagged: Luis Correa

June 07, 2025

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The bodywork I had done there was phenomenal. I had an aftermarket rear bumper installed because my original rear bumper was destroyed, and I did a phenomenal job and installing it highly would r More

by GJSMITH58
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

June 06, 2025

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I recently brought my car to DePaula ford and spoke to Lenny for a manufacturer recall repair, and the experience was excellent from beginning to end. The staff was organized and courteous, and they made More

by jpineda03
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Recommend Dealer
Yes

June 02, 2025

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This dealership has great customer service. I especially liked the video of them working on my car that was sent to me. More

by Colette
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Recommend Dealer
Yes

Other Employees Tagged: Justin Dwyer, Luis Correa

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